Thala Hotel Sorrento Reviews

Response from Property: 非常感謝您如此用心且温暖的評價 ❤️能夠為您和家人帶來愉快的入住體驗，我們真的感到非常開心。也非常感謝您喜歡酒店的位置、房間以及窗外的景色。富國島的海邊與纜車景觀確實很特別，而能成為您旅途中舒適的一站，是我們的榮幸。尤其看到您提到前台的服務、溝通以及對您父母的照顧，我們團隊都非常感動。讓每一位客人感受到方便、安心與温暖，一直是我們最重視的事情。同時也很開心您注意到了我們新增的早餐設備，我們也一直在努力不斷改善與升級，希望能給客人帶來越來越好的體驗。期待未來還能再次歡迎您和家人回到 Thala Hotel。祝您旅途愉快，一切順利 ❤️

Response from Property: Dear Guest, Thank you so much for your support and positive review! We are delighted to learn that you were satisfied with the hotel's clean and tidy environment, its brand-new décor, and its convenient location in the heart of Sunset Town. We also appreciate your recognition of our staff's service; we are always committed to providing every guest with a warm and attentive service experience. Your affirmation is truly encouraging. It is our honor to provide you with a comfortable stay at a reasonable price. We look forward to serving you again in the future! Best wishes for a pleasant journey! Sincerely,

Response from Property: Our goal is to provide our guests with the best possible experience. Your satisfaction is our greatest joy and motivation and we sincerely appreciate your kindness and enthusiasm

Response from Property: We sincerely thank you for choosing to stay at Thala, and we truly apologize for your less-than-satisfactory experience.Please allow us to explain that due to the hotel’s location near a hillside area, mosquitoes may occasionally be present. However, we have been making continuous efforts to improve the situation and have significantly reduced this issue.In addition, mosquito spray is available at the convenience store within the hotel for your convenience, should you need it.Once again, we sincerely apologize and hope to have the opportunity to welcome you back for a better experience on your next visit.

Response from Property: Dear Guest, Tara Hotels & Resorts sincerely thanks you for sharing your detailed and positive feedback during your stay. We are delighted that you appreciated the hotel's convenient location – just minutes' walk from the fireworks viewing area and cable car ticket office. A stroll back to the hotel after enjoying the fireworks was undoubtedly a very relaxing experience. Tara Hotels & Resorts is also pleased that you were satisfied with the renovated space and the reasonably priced mini-market on the ground floor. We are always committed to providing our guests with the greatest convenience and comfort. We look forward to your next visit! Sincerely, Tara Hotels & Resorts

Response from Property: Dear Guest, Tara Hotels & Resorts sincerely thanks you for sharing your wonderful stay. We are delighted that your room provided such a beautiful view of the cable car, the sea, and the fireworks. Watching spectacular fireworks from your balcony has always been one of the unique experiences Tara Hotels & Resorts is committed to creating for every guest. We look forward to your next visit and more unforgettable memories at Tara Hotels & Resorts. Sincerely, Tara Hotels & Resorts

Response from Property: Thala sincerely thanks you for taking the time to share your experience during your stay.We are very pleased to know that you were satisfied with the convenient location, the spacious and clean rooms, as well as the available amenities such as the convenience store in the lobby.Your positive feedback is a great motivation for Thala to continuously improve our service quality.We look forward to welcoming you again in your future stays and providing you with an even better experience.

Response from Property: Thala sincerely thanks you for taking the time to share your detailed feedback.We are glad to know that you appreciated the room size, cleanliness, convenient location, and the convenience mart in the lobby.At the same time, we sincerely apologize for the inconvenience you experienced with the shower drainage issue and the difficulty in reaching the reception at certain times. Your comments have been shared with the relevant teams for immediate review and improvement.We also appreciate your understanding regarding the limited availability of convenience stores in the Sunset Town area, and we hope the information you shared will be helpful for future guests.Your feedback is very valuable to us and helps us continuously improve our services. We hope to have the opportunity to welcome you again and provide a more seamless experience.

Response from Property: Thank you so much for your warm and sincere sharing! 😊 Your appreciation and affirmation are a great encouragement to us. Thank you also for your care and praise; your kind words make us feel honored. We are delighted that you were satisfied with the hotel's location, the cleanliness of the room, and the quality of the bed linens. Ensuring your comfort, peace of mind, and comfort is always our top priority. Thank you for recommending it to travelers going to Phu Quoc Island. We sincerely look forward to welcoming you back in the future and providing you with the same warm and wonderful accommodation experience. 🌿

Response from Property: We sincerely thank you for staying at Thala. We are very pleased that you were satisfied with the convenience of the mart on the first floor, the ability to watch the fireworks from your room, and the reasonable prices and excellent location. We also appreciate your positive feedback regarding the fact that it was easy to get around town on foot and convenient to access nearby amenities. Your valuable feedback is a great source of strength for us, and we will do our best to continue providing you with an even more comfortable and satisfying experience. We hope to see you again. Thank you.

Response from Property: Dear Valued Guest,Thala Hotel would like to express our most sincere and heartfelt thanks to you. We are truly delighted and proud to know that you had a wonderful and fulfilling stay with us.We are especially proud of our location in a well-known tourist area, where guests can easily enjoy the beauty of the city at night, the beach, the cable car, fireworks, as well as the unique charm of the Mediterranean-style surroundings.At the same time, we have noted your feedback regarding the air conditioning system. We will promptly review and improve it to ensure a better experience for our guests in the future.We truly appreciate your trust and recommendation, and we look forward to welcoming you back for another even more enjoyable stay.Best regards,Thala Hotel

Response from Property: Thala를 이용해 주셔서 진심으로 감사드립니다.위치에 대해 만족해 주셔서 매우 기쁘게 생각합니다.고객님의 긍정적인 말씀은 저희에게 큰 힘이 됩니다.앞으로도 더욱 편안하고 만족스러운 서비스를 제공할 수 있도록 최선을 다하겠습니다.다음에도 다시 뵐 수 있기를 바랍니다. 감사합니다.

Response from Property: Thank you so much for taking the time to share your wonderful experience at our hotel. We are delighted to know that you enjoyed the beautiful sea and cable car views from your room, as well as the convenience of our motorbike rental service.It is an honor that your experience was smooth and satisfying. Your positive feedback is a great motivation for us to continuously improve our service quality.We look forward to welcoming you back in the future to continue providing even more memorable experiences.Sincerely.