Kitty_wan
November 18, 2024
The room is beautiful, big and very spacious. But I don't like the service at all. Personally, I feel that the staff is quite rude. They told us to sit and wait without saying anything. When I told them to go outside first and wait for the room, when I got back and got out of the car, I was carrying my baby and was going to the pool. All the staff at the reception said, "Come here, Madam, come here, you room is ready." It felt like they weren't calling guests, but rather like friends waving and calling instead of walking over to call. I was a bit disappointed. Regarding the luggage, the staff gave me a luggage tag, but when I was going to get the luggage, I had to go and look by myself. I asked if it was this one. There was already a tag number. I understand that there were a lot of guests but not many staff. They called Madam, "Come here," and told me to go and tell the luggage in the luggage storage room.
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