Pullman Phu Quoc Beach Resort Reviews
Pullman Phu Quoc Beach Resort
Commune, Group 6 Ban Quy Hamlet, Tp. Phú Quốc, Duong To, Phu Quoc Island, Kien Giang Province, VietnamView Hotel Details
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1 night
Pullman Phu Quoc Beach Resort Guest Reviews
4.5/5
Great
170 review
Verified reviewsLocation4.4
Amenities4.5
Service4.6
Cleanliness4.5
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All reviews(170)
Positive reviews(165)
Reviews with photos/video(78)
Awesome stay(83)
Great service(60)
Great swimming pool(43)
Delicious breakfast(38)
Loved the beach(13)
Offers pick-up/drop-offs(8)
Close to airport(6)
Perfect for families(5)
Negative reviews(5)
Tu Anh Huynh
Deluxe Twin Room With Ocean View
Stayed in Aug 2024
Family
3 review
Very Good
Posted on Aug 28, 2024
The hotel interior is amazing, just a little far and isolation location. The check in and check out take quite some time, but overall is good. There are some shuttle bus tours to Duong Dong downtown and Sonata night market, but a little tricky as just a few and overlap schedules. But we love the ride as the driver really accurately punctual, no waiting for the late, that's great.
6/20
GCheung
Premium Deluxe King Room With Ocean View
Stayed in Apr 2024
Couples
2 review
Very Good
Posted on Apr 28, 2024
Nice view . Large swimming pool. Has private beach and offer kayaking, beach volleyball activities. Shuttle bus to night market and airport is very convenient. My husband wasn’t feeling well and hotel quickly arranged a doctor to assist.
The bath wasn’t cleaned thoroughly.
D’Souza
Superior Room, 2 Zip-Beds, Balcony
Stayed in Sep 2024
Family
1 review
Outstanding
Posted on Sep 12, 2024
Couldn’t recommend a more beautiful place to stay. Staff are super super friendly and welcoming. Big thank you to Hieu, he was a super star for looking after my family.
Good & views were excellent. Ambience was great. Couldn’t ask for anything more l.😄😄😄❤️
Thank you one and all. We thoroughly enjoyed our stay.
We will definitely be coming back there soon.
Response from Property: Dear Our Valued Guest,Thank you so much for your wonderful review!We’re thrilled to hear that you couldn’t recommend a more beautiful place to stay and that you had such a positive experience with us. It’s fantastic to know that you found our staff, especially Hieu, to be super friendly and welcoming. We’re delighted that he could make your family’s stay even more special.We’re also pleased to hear that you enjoyed the food, views, and overall ambiance of our resort. Your kind words truly mean a lot to us and motivate our team to continue delivering exceptional service.We can’t wait to welcome you back for another stay and look forward to providing you with more memorable experiences. Thank you once again for choosing Pullman Phu Quoc Beach Resort.Warmest regards,Xuan Nguyen Guest Experience Manager.
Guest User
Premium Deluxe King Room With Ocean View
Stayed in Mar 2024
Solo travelers
4 review
Very Good
Posted on Mar 31, 2024
In general hotel was good. But in the room was a bit smell due to humidity
Guest User
CABANA, Executive Lounge Pass, 1 King Size Bed, Pool Access
Stayed in Feb 2024
Family
2 review
Great
Posted on Feb 15, 2024
All around experience was great. Just a few minor items that surprised me a little. The staff had great attitudes but lacked some experience when handling situations. Offering a shuttle bus at 18:00 to help get to an ATM at 11:00 in the morning was bizarre to me. The Cabana room was great, except for some minor things that I wouldn't consider to be a 5-star resort. The cover for the comforter had a massive hole for putting on and taking off right in the middle. No zipper or any closing at the end so it was a little uncomfortable while sleeping. Mad Cow restaurant was also just ok for the level of restaurant it is claimed to be. The night market is very close and they provide free shuttles to and from the airport and nearby night market. Still, a great experience at this hotel.
6/8
Ben7322
Superior Twin Room With Balcony
Stayed in Jan 2024
Couples
6 review
Outstanding
Posted on Jan 17, 2024
We had an amazing stay at Pullman Resort in Phu Quoc! The culinary experience surpassed expectations with a diverse menu and delicious local dishes. The resort's facilities were top-notch, offering a perfect blend of relaxation and recreation. From the well-maintained pools to the attentive staff, it was a truly enjoyable getaway. Highly recommend for a memorable vacation!
uncle mac
Premium Deluxe King Room With Ocean View
Stayed in Jun 2024
Travel with friends
6 review
Posted on Jun 26, 2024
Hotel pool is nice, also the restaurant staff is very nice, you can see they serve with smiling face, and spa also very good.
Response from Property: Dear Our Valued Guest,Thank you for taking the time to share your experience with us! We are delighted to hear that you enjoyed our hotel pool and found it to your liking. It's wonderful that you appreciated the warm and welcoming service from our restaurant staff; we strive to ensure every guest feels cared for with genuine hospitality.Moreover, we are pleased to know that you had a great experience at our spa. At Pullman Phu Quoc Beach Resort, we aim to create relaxing and memorable stays, and your feedback encourages us to continue delivering exceptional service.We look forward to welcoming you back for another rejuvenating experience soon.Warm regards,Xuan NguyenGuest Experience ManagerPullman Phu Quoc Beach Resort
GeneralChaos
Premium Deluxe King Room With Ocean View
Stayed in Dec 2023
Couples
12 review
Amazing
Posted on Dec 27, 2023
Pullman Phu Quoc is a very good resort. It is however located in a wasteland area awaiting further developments, so it's surrounded by roads but nothing else. It's a 20min walk to the nearest shops. However the resort is very good and caters for every need. The beach is clean and the swimming is good, nets surround the swimming area. Free transfers into town was a good idea as was free transport to the airport. Hotel staff are great, most speak English. Rooms are super clean and comfortable if a little quirky in design and the AC is a bit weak. Altogether Pullman does a great job. Sunsets were amazing!
Embabu
Superior Room, 2 Zip-Beds, Balcony
Stayed in Jun 2024
Family
2 review
Outstanding
Posted on Jun 20, 2024
Service very good , I proudly choose this resort to stay very comfortable ✨
Response from Property: Dear Our Valued Guest,Thank you for your wonderful feedback. We are delighted to hear that you found our service to be very good and that you felt comfortable during your stay at Pullman Phu Quoc.We are proud to have been your resort of choice and look forward to welcoming you back for another exceptional experience.Warm regards,Xuan NguyenGuest Experience ManagerPullman Phu Quoc
Flora Tang
Superior Room, 2 Zip-Beds, Balcony
Stayed in Dec 2023
Solo travelers
7 review
Outstanding
Posted on Dec 12, 2023
Everything is great. Will come back again next year.
Mozart EJ
CABANA, Executive Lounge Pass, 1 King Size Bed, Pool Access
Stayed in Sep 2023
Family
1 review
Outstanding
Posted on Nov 10, 2023
Super great experience with the hotel , next year definitely will back to stay vacation again
Anoulack
Superior Twin Room With Balcony
Stayed in Jun 2024
Family
16 review
Outstanding
Posted on Sep 3, 2024
The hotel is very clean, we really love the atmosphere there
Response from Property: Dear Our Valued Guest,Thank you for your kind words! We are delighted to hear that you found our hotel to be very clean and that you loved the atmosphere. Creating a welcoming and pleasant environment for our guests is one of our top priorities, so it’s wonderful to know we succeeded in making your stay enjoyable.We look forward to welcoming you back to Pullman Phu Quoc Beach Resort in the future. If there’s anything specific you’d like to experience on your next visit, please don’t hesitate to let us know.Thank you once again for sharing your positive experience!Warm regards,Xuan NguyenGuest Experience Manager
Bolortsetseg
Deluxe King Room With Garden View
Stayed in Jan 2024
Family
2 review
Outstanding
Posted on Jan 17, 2024
It was great hotel to stay with my family. Breakfast was served as a buffet. Every morning it was different, so you will not get bored. We really loved the pool, it is safe for kids. Ocean side was so beautiful, comparing to the other resorts there were huge swimming area. I suggest you to go there during sunset, best timing to sleep in the ocean. Our return flight was early in the morning so we had to leave around 5 am. Hotel staffs even prepared our breakfast in to go boxes so we can enjoy our last breakfast at airport. It was a beautiful holiday for us.
kywl
Superior Twin Room With Balcony
Stayed in Apr 2023
Couples
32 review
Amazing
Posted on Apr 28, 2023
shuttle service airport n city area , good service , great by everyone . seaview room with balcony , wonderful.
Seay Doer
Superior Room, 2 Zip-Beds, Balcony
Stayed in Sep 2023
Couples
15 review
Outstanding
Posted on Sep 4, 2023
You can feel the service the moment you step into the resort!! Front desk staffs are all professional, friendly, and always proactively assist with the luggages. During the stay, we even got the complimentary simple decor and cake for our anniversary. Turndown service also offered although we just stayed for 1 night + free fruits prepared for us👍🏻👍🏻👍🏻
In terms of facilities, the swimming pool is super huge and instagrammable for sure!! Mostly importantly, it operates until 10 pm where we can enjoy it until night time. And definitely complimentary airport round trip is offered as long as you informed the hotel 1 day earlier.
Highly recommend and hopefully we can visit again!!!