To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.5
Service4.4
Cleanliness4.5
Filter by:
Sort by:
All reviews(134)
Positive reviews(128)
Reviews with photos/video(72)
Awesome stay(52)
Friendly owner(40)
Clean and tidy(30)
Delicious breakfast(27)
Great swimming pool(24)
Awesome rooms(19)
Loved the beach(12)
Delicious buffet(7)
Negative reviews(6)
Guest User
King Studio with Balcony and Sea View
Stayed in Nov 2024
Solo travelers
9 review
4.0/5
Very Good
Posted on Dec 19, 2024
location is far from city center, ride a bike for at least 17min to reach something to eat/buy, but quieter for relaxing within the resort.
took a bit long for housekeeping to accommodate your request, normally 20 to 30 min.
Dae Hun
Twin Studio With Balcony And Sea View
Stayed in Nov 2024
Family
2 review
3.7/5
Posted on Dec 18, 2024
It was nice place for the family. However, the location is quite far from everything.
Pity that amenities were not all available and had ti ask to bring more. Fortunately, the staff refilled all amenities quite soon.
Children loves the chocolate hour and it is really a nice treat for the guests!
Guest User
King Studio With Balcony And Mountain View
Stayed in Nov 2024
Couples
3 review
5.0/5
Outstanding
Posted on Dec 16, 2024
good place to relaxing and spending vacation time with family and friends couples
jkim90058
Three-Bedroom Beach Front Villa With Private Pool
Stayed in Jul 2024
Family
5 review
5.0/5
Outstanding
Posted on Aug 11, 2024
Beachfront villa was a BIG 10...very comfortable, private, relaxing, memorable sunsets. Breakfast was good and service very attentive overall. We will return.
Response from Property: Dear Kim,Thank you for taking the time to provide us with a positive rating. Your feedback is greatly appreciated, and we hope your entire stay was enjoyable. Your insights help us understand what we're doing right and where we can further enhance our services. We are here to ensure that your next experience exceeds your expectations. Once again, thank you for choosing Movenpick. We look forward to welcoming you back again in the future.Sincerely,Linh PHAMGuest Relation Manager
Nurul Deana
King Studio with Balcony and Sea View
Stayed in Apr 2024
Travel with friends
2 review
4.7/5
Amazing
Posted on Jun 2, 2024
Beach was beautiful, had a good time hopping between the pool and the beach. Came during rainy season so it was abit quieter, and we definitely lucked out with the weather. Definitely think of a wet weather plan cause it might get boring. The gym was fantastic. Staff were super friendly and helpful. Great stay!!!
Guest User
King Studio with Balcony and Sea View
Stayed in Aug 2024
Couples
2 review
4.0/5
Very Good
Posted on Oct 5, 2024
Everything was fine and nice … only problem we had … garbage smell at night and it was terrible to stay out of room .. it was horrible. Rest breakfast and food was tasty … staff was supportive.
Response from Property: Dear Valued Guest,We genuinely apologize for any inconvenience caused by the unpleasant smell you encountered. Please be assured that we are actively collaborating with the local authorities to address this matter and seek solutions for enhancing the overall environment on the island. Your comfort is of utmost importance to us, and we appreciate your understanding as we work towards improvement. Thank you for choosing our hotel, and we look forward to exceeding your expectations on your next visit.Sincerely,Linh PHAMGuest Relation Manager
Chetra Kim
King Studio with Balcony and Sea View
Stayed in May 2024
Couples
3 review
5.0/5
Outstanding
Posted on Sep 2, 2024
The best experience ever
Response from Property: Dear Chetra Kim,Thank you for taking the time to provide us with a positive rating. Your feedback is greatly appreciated, and we hope your entire stay was enjoyable. Thank you once again for choosing Movenpick for your holiday retreat. We eagerly anticipate the opportunity to welcome you back for yet another unforgettable experience on your future holidays.Sincerely,Linh PHAMGuest Relation Manager
Viktoriiaweik
King Studio With Balcony And Mountain View
Stayed in Jan 2024
Couples
7 review
4.7/5
Amazing
Posted on Feb 12, 2024
I enjoyed my time in Mövenpick hotel. Beautiful territory, amazing beach and clean seawater.
I like chicken liver on breakfast and coffee which they made was good.
Also was nice to have some yoga classes at morning, really gave more power for the day.
But also I want to mention some disadvantages which I hope management can change in future.
The place for bread in the breakfast didn’t have towel for carting bread, so if guests wanted to cut bread they used there hands to touch the bread!!!! It’s totally not normal for any hotel, and can bring more bacteria!!!!!
Moreover I think should add salmon for breakfast. Kitchen makes Benedict eggs only with bacon , and no choice for people who doesn’t eat pork. Was a kinda sad about that.
We was living in the second building, to go to beach need to wait for the car and something need to spend 5-10 min on waiting, could be nice to manage it better to not make guest wait for a long time.
In conclusion, I would like to come back again but to the first building not second building!
6/8
Response from Property: Dear Viktoriiaweik,Thank you for taking the time to share your experience at our resort. We're thrilled to learn that you had a wonderful time enjoying our resort facilities and breakfast offerings.We sincerely apologize for the service oversight you encountered during your stay. Rest assured, we take this matter seriously and will promptly address it to uphold the highest standards of hygiene for our guests. Your feedback regarding our breakfast offerings is greatly appreciated, and we will discuss your suggestions with our kitchen team to make improvements.Your feedback is invaluable to us, and we are grateful for your constructive comments. We are pleased to hear that despite these challenges, you plan to visit us again. Thank you once more for your valuable input, and we eagerly anticipate the opportunity to welcome you back soon. Kind regards,Linh DinhSr. Guest Experience Manager
Olha
King Studio With Balcony And Mountain View
Stayed in Nov 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 24, 2023
Very welcoming team. Big territory. We needed an escape and this hotel was perfect. Extremely private beach with very less people, clean. Sea is deep enough to swim and not crowded. Great breakfast with tasty coffee made for you and eggs benedict😍
Beautiful sunsets!
6/14
Response from Property: Dear Olha,Thank you for sharing such wonderful comments about our team and resort. This is exactly the kind of experience we work hard to provide for our guests and we are very happy to know you enjoyed your experience with us.Once again thank you for choosing to stay at Movenpick and we look forward to welcoming you back again soon in the future.Kind regards,Linh DinhSr. Guest Experience Manager
K_traveler:)
Two-Bedroom Villa With Lake View And Private Pool
Stayed in Nov 2023
Family
11 review
4.7/5
Amazing
Posted on Dec 28, 2023
It was my first Phu Quoc trip with my parents.
I made a reservation because my friend recommended it, but I was satisfied more than I expected. Personally, there were a lot of breakfasts, but I picked delicious ones. Next time.
If I go, I would like to make another reservation.
6/9
Response from Property: Dear Value Guest,Thank you for sharing such wonderful comments about our team and resort. This is exactly the kind of experience we work hard to provide for our guests and we are very happy to know you enjoyed your experience with us. Once again thank you for choosing to stay at Movenpick and we look forward to welcoming you back again soon in the future. Kind regards, Linh Dinh Sr. Guest Experience Manager
Antzman
King Studio with Balcony and Sea View
Stayed in May 2024
Travel with friends
8 review
4.5/5
Great
Posted on Jun 25, 2024
The environment is very nice. Lots of choices for the breadfast buffet. Nice room and decoration. Unfortunately, there are 5 rainy days for our 6 days trip
mxggxemeowww
Two-Bedroom Villa With Lake View And Private Pool
Stayed in Oct 2023
Travel with friends
13 review
4.7/5
Amazing
Posted on Dec 4, 2023
Very clean and cosy stay with great amenities and facilities in the villa. Group of 4, couple travelling with two other friends enjoyed our stay here. Nice breakfast as there's live station with noodles/pho. Easy to travel out, just book grab to our places and it's mostly about 20 mins or so to places like Grand world, night market etc. Photos of the villa itself is exactly the same from trip platform.
Response from Property: Dear Maggie Cheng, Thank you for sharing such wonderful comments about our team and resort. This is exactly the kind of experience we work hard to provide for our guests and we are very happy to know you enjoyed your experience with us. Once again, thank you for choosing to stay at Movenpick, we look forward to welcoming you back again soon in the future. Kind regards,Linh DinhSr. Guest Experience Manager
JadaLeewm
Three-Bedroom Villa With Lake View And Private Pool
Stayed in Mar 2024
Family
2 review
5.0/5
Outstanding
Posted on Apr 7, 2024
Good Service for staff
Response from Property: Dear JadaLeewm,Thank you for sharing such wonderful comments about our team and resort. This is exactly the kind of experience we work hard to provide for our guests and we are very happy to know you enjoyed your experience with us.Once again thank you for choosing to stay at our resort, we hope to have the pleasure of welcoming you back soon for another enjoyable stay!Kind regards,Linh DinhSr. Guest Experience Manager
Guest User
King Studio with Balcony and Sea View
Stayed in Sep 2023
Solo travelers
56 review
4.5/5
Great
Posted on Nov 15, 2023
A very nice resort with nice renovation and excellent service. Food is very good- all the cuisine are authentic- Vietnamese/ western. Beach is a quiet one and you can enjoy the sunset. Swimming pool can be crowdy sometimes hey everything looks clean and well maintained. Room has a nice bathtub so I enjoyed a lot during my stay
Response from Property: Dear Value Guest,Thank you for sharing such wonderful comments about our resort. This is exactly the kind of experience we work hard to provide for our guests and we are very happy to know you enjoyed your experience with us. I will be sure to share all of your comments with our team.Once again thank you for choosing to stay at Movenpick and we look forward to welcoming you back again soon in the future.Kind regards,Linh DinhSr. Guest Experience Manager
Guest User
King Studio with Balcony and Sea View
Stayed in Jul 2023
Couples
4 review
5.0/5
Outstanding
Posted on Oct 1, 2023
This was a very relaxing stay and the amenities were excellent. From arrival to departure the staff were great. The buffet breakfast catered for all tastes. The additional services were well thought of, with our favourites being the chocolate hour every day. We would stay again!
Response from Property: Dear Value Guest,Thank you for sharing such wonderful comments about our resort. This is exactly the kind of experience we work hard to provide for our guests and we are very happy to know you enjoyed your experience with us. I will be sure to share all of your comments with our team.Once again thank you for choosing to stay at Movenpick and we look forward to welcoming you back again soon in the future.Kind regards,Linh DinhSr. Guest Experience Manager