JW Marriott Phu Quoc Emerald Bay Resort & Spa Reviews

Response from Property: Dear Linhpvu,Thank you for choosing JW Marriott Phu Quoc Emerald Bay Resort & Spa.We're thrillled to hear that you enjoyed your 2-night stay with us. We're also delighted to hear that everything met your expectations - a true sign of a successful stay.It's fantastic to know that you appreciated our breakfast buffet. We take great pride in offering a wide variety of high-quality breakfast options, and knowing the pastries were a highlight for you is truly rewarding.Thank you again for choosing JW Marriott Phu Quoc for your recent stay. We look forward to welcoming you back in the future for another exceptional experience!Best regards,Mia NguyenMarketing & Communications Manager

Response from Property: Dear HsuHenry,Thank you for taking the time to share you feedback with JW Marriott Phu Quoc Emerald Bay Resort & Spa.We're delighted to know that you had a great stay with us. It's also wonderful that you enjoyed our resort and our service. We strive to exceed expectations in all aspects, and your praise lets us know we're on the right track.Thank you again for choosing JW Marriott Phu Quoc for your stay. We look forward to welcoming you back for another unforgettable experience soon.Best regards,Mia NguyenMarketing & Communications Manager

Response from Property: Dear Matinpour,Thank you for choosing JW Marriott Phu Quoc Emerald Bay Resort & Spa and for taking the precious time to share your feedback about your recent stay at our resort. We are thrilled to hear that you enjoyed your two days vacation with us.We are also pleased to hear that you enjoyed our private beach and had a safe and enjoyable experience with the water sports and sunbathing. Your kind words about Mr. Varun, Ms. Alice, and our entire staff are always happy to make you feel welcome and comfortable, and I will make certain that this comment is forwarded to them as a thank you.Our team is dedicated to providing exceptional service to ensure all our guests have a memorable stay. It's an honor to receive your wonderful feedback and highly rating.Thank you once again for choosing JW Marriott Phu Quoc Emerald Bay Resort & Spa. We look forward to welcoming you back soon.Best regards, Mia NguyenMarketing & Communications Manager

Response from Property: Dear ALI KORCAN ULGEN,Thank you for choosing JW Marriott Phu Quoc Emerald Bay Resort & Spa for your stay and for taking the time to share your feedback with us.We are thrilled to hear that you enjoyed the exclusive beachfront location and found our sandy beach to be delightful. We are also delighted that you appreciated our resort's unique architecture and attention to detail. Our team takes great pride in ensuring that every aspect of your stay is memorable and comfortable. Thank you so much for your kind words about our staff service.Thank you once again for sharing your wonderful feedback and for rating us so highly. We are looking forward to welcoming you back to JW Marriott Phu Quoc Emerald Bay Resort & Spa to making much happier memories on your next stay. Please don't hesitate to reach out if there's anything we can do to make your next stay even more enjoyable.Warm regards,Mia NguyenMarketing & Communications Manager

Response from Property: Dear Valued Guest,Thank you for choosing JW Marriott Phu Quoc Emerald Bay Resort & Spa for your stay and for taking the time to share your feedback with us.We are delighted to hear that you enjoyed the unique design of our resort, as well as the service provided by our staff. It is also wonderful to know that you found our breakfast to be a highlight of your stay.We appreciate your feedback regarding the swimming pool, and we apologize for any inconvenience this may have caused. Your comments have been shared with the management team, and we are looking to make improvements. Please know that your feedback is precious to us, and we will utilize your review to make all guests have the best experience at our resort. Thank you once again for sharing your wonderful feedback and for rating us so highly. We are looking forward to welcoming you back to Pearl Island to making much happier memories on your next stay. Please don't hesitate to reach out if there's anything we can do to make your next stay even more enjoyable.Warm regards,Mia NguyenMarketing & Communications Manager