An Nhien Retreat Phu Quoc with Beach Access & Yoga Daily Reviews

Excellent hotel, very comfortable, quiet and peaceful The beach is generally the best of all the nearby hotels And the breakfasts are absolutely amazing! For this price the best hotel in Bali style

Very good. The butler is very attentive and polite. He helped us contact the car.

It's completely different from the picture, the air conditioner isn't cool, and even the blankets and towels smell.

The hotel is very nice. Close to shops. Clean and friendly. It's just that many dogs are tame dogs.

The staff are very friendly and kind. It was nice that there were good restaurants and super massage places nearby. The room interior was also nice and had high ceilings. However, the pool area is different from the photo, including sunbeds. Perhaps because it blends in with nature, there are so many mosquitoes. I didn't leave the door open to keep the mosquitoes out. I continued to fight against mosquitoes...and yet I got bitten 7 times. The room itself wasn't bright, so it was really hard to find mosquitoes, and if I lay still, they would come and buzz every 10 minutes, which was really stressful. The water pressure in the shower is very weak. It's embarrassingly weak, so it takes a very long time to shower. How weak it is is that when you plug in the shower, the water pressure is weak and comes down the shower line, making it even more gurgling. I think it needs to be improved. I wasn't wearing any clothes at night, and even though the door was locked, someone else opened the door, probably because they were in the wrong room. I was so embarrassed that I screamed, but he opened the door again and said sorry and closed the door. It may have been an accident that the guests found the wrong room, but the door was indeed locked, but it was very unpleasant to know why it was left open. The water in the swimming pool is very murky. To be honest, it looks so difficult to go in that I wonder if I can go in there. But there were people swimming. The bed is said to be king size, but it is two single beds placed together, so it opens up in the middle. The service is very friendly and satisfactory, but I think the facilities are a bit disappointing and need improvement.

I did not think that I would leave a review like this among other good reviews, I just thought that I was unfortunate this time, it was a chance to know how much good your service was. My partner booked this hotel 3 nights because I told him that I was recommended. The plus is people here, friendly and warm welcomed me. But my first impression was not really good. The bed is comfortable, but there was problem with the cleanliness. There were sand and dusk in the bathroom, and the stopper of bottle of drinking water was also dirty, the door was really hard to open. Above experience, I thought I just friendly shared to the reception and done. But the thing really ruined my experience was that from the beginning, my partner was stucked in the mainland because of the storm and was not able to travel to Phu Quoc, the hotel did not offer us cancallation and of course, I understood that, therefore I checked in earlier because I was in Phu Quoc before, and hoped my partner can travel to Phu Quoc on the next day. Unfortunately, my partner was still not able to travel, I was seeking to the hotel support to move our stay to Mar 2023 when we can arrange our holiday, and we will absolutely pay the extra if any. But I received response that our stay only can be postpone until Oct 2020 and I should stay all by myself if my partner cannot travel. And supprisingly that they said the payment is only a small amount therefore they could not support me. What kind of mindset was that? And I agreed that this was a small amount and I was alright to leave it. Next time my partner travel to Phu Quoc, I am sorry that I will choose other hotel and you will not see me as a demanding guest again.