To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.7
Cleanliness4.5
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All reviews(179)
Positive reviews(167)
Reviews with photos/video(71)
Close to beach(48)
Loved the beach(24)
Great swimming pool(18)
Perfect for business trips(12)
Tasty food(12)
Poor air conditioning(8)
Well designed(7)
Friendly front desk staff(7)
Negative reviews(12)
Wei Pheng
Superior Queen Room
Stayed in Sep 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Oct 6, 2024
The service from check in to check out was smooth & the staff went above and beyond to make you feel welcome. Special mention to Golf who made a lone single female traveller feel safe with his warm service. The room’s for a single person and is immaculate. The pool’s pretty. I did my yoga practice there. The beach is just across the road & the security stopped traffic to help me cross! Amazing! Surin beach’s not that long but is wide, abt 1km long but it’s flat and smooth, great for beach walks, clean waters if you wanna swim & sunset watching, stunning. Stalls line the road along the beach and they put out tables & chairs. Relaxing to eat there, good cheap Thai food. Outrigger’s highly recommended, location, service, room…everything was great.
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vimin
Plunge Pool Suite
Stayed in Oct 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on Oct 6, 2024
Great hotel and service. Near the beach, lots of restaurants and convince stores nearby
Anonymous User
Superior King Room
Stayed in Aug 2024
Couples
1 review
4.5/5
Great
Posted on Sep 4, 2024
Great resort with friendly and pleasant staff along with good amenities! 3 mins walk to the beach but the waves were too strong so didn’t spend as much time there!
Guest User
Superior Pool View King Room
Stayed in Dec 2024
Couples
1 review
4.5/5
Great
Posted on Jan 1, 2025
Fantastic breakfast, great service. Could have had better toilet roll. Great breakfast. Need better curtains to block the light from the windows.
LikeAStar
Superior Pool View King Room
Stayed in May 2024
Couples
3 review
4.5/5
Great
Posted on May 19, 2024
Absolutely impressed with the hospitality team. I am not easy to please as I review hotels for the last 10 years and this hotel is great value for money. Our flight landed early and I did not expect our rooms to be ready and they were. We paid more for the room of our choice and got an upgrade which was a nice surprise. The spa is excellent that we had massages upon arrival and before leaving Phuket. Breakfast is a small but decent spread with basics of western and Thai dishes. The restaurant is seriously underrated. Our friends had lunch there and took us back for dinner and the oysters, ceviche, BBQ pork were delicious. The team speaks English and are very polite and helpful.
Full disclosure: Would love the pillows to be a little more sturdy as we melted into it but they were so nice to give us another. The beach is just across the hotel but it's not connected.
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Guest User
Superior King Room
Stayed in May 2024
Couples
2 review
4.7/5
Amazing
Posted on Jun 10, 2024
What an amazing stay! Hands down the best hotel we’ve been in Phuket. They always had an option/solution for our requests: motorbike rental, island trips, and different activities to enjoy our stay. Lovely service and wonderful breakfast. Great WiFi and complete gym!
Swimming pool water was not at best, but that was not something so important for us.
We’ve still give them a 5/5. We would love to come back! ✨
Pearly_Ang
Superior King Room
Stayed in Apr 2024
Couples
1 review
5.0/5
Outstanding
Posted on Apr 25, 2024
Right on Surin beach's doorstep with plenty of halal stalls by the beach. You can borrow a beach mat from the hotel so you don't even have to bring your own. Service is awesome and the staff are all so friendly, especially the staff at Nalu and the security guys. Always ready with a warm smile, helpful tips about the area and chat! The room is huge and comes with a bathtub. The pools are great to cool down in after a hot day out exploring and the gym while small, is sufficiently equipped. Would return to Outrigger Surin in a heartbeat! We are already planning our next trip back :)
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Samsungcanon
Superior Queen Room
Stayed in May 2024
Couples
18 review
5.0/5
Outstanding
Posted on May 31, 2024
Good good good good good good good good good good good good good good
Tiffany blue blue
Superior Queen Room
Stayed in May 2024
Couples
12 review
5.0/5
Outstanding
Posted on May 31, 2024
Good good good good good good good good good good good good good
Guest User
Superior King Room
Stayed in Mar 2024
Family
18 review
4.2/5
Very Good
Posted on Mar 31, 2024
For us Surin Beach is the most beautiful one in Phuket and the hotel is just across the street. Breakfast is great as well as the pool area. Rooms are spacious.
ROCCHI
Surin Studio Balcony King Room
Stayed in May 2024
Solo travelers
49 review
5.0/5
Outstanding
Posted on May 12, 2024
Nice hotel, great environment. Well equipped. Clean. Good service.
Nataliya
Superior King Room
Stayed in Sep 2024
Solo travelers
2 review
4.5/5
Great
Posted on Sep 26, 2024
Very nice place to stay, they provide very good massage service in their spa. I enjoyed their facial a lot ( one of the best i ever had ) and the hotel is really beautiful
Guest User
Superior Pool View King Room
Stayed in Oct 2024
Couples
2 review
4.7/5
Amazing
Posted on Dec 24, 2024
Great staff and right by a great beach. Surin beach is very sleepy.
Guest User
Superior King Room
Stayed in Jul 2024
Couples
2 review
4.5/5
Great
Posted on Jul 28, 2024
Amazing hotel and staff! We were up early to head to a day tour at 7am and couldn’t fit in breakfast, the staff immediately passed out takeaway boxes and coffee to go!
Location is right by Surin beach and the main street, loved our stay!