Soul Villas by the Beach Phuket, A Nature Retreat

Hello everyone, I would also like to share my experience here. I was in Thailand for 3 weeks in 4 different hotels, Soul was the last (we stayed there for 3 nights). Last day of our stay a serious accident happened to my child and girlfriend, which could have been fatal for the 3 of us. My son and girlfriend were swinging on a hanging bar, which were between 2 old palm trees 🌴 were permanently connected and I was making a video and then 1 noticed a gigantic palm on a hammock and 2 people were lying under a heavy unliftable palm tree, we started screaming, 3 people ran towards us and my children were freed, but all had severe leg trauma and could no longer walk as it was normal. It was all a shock, a day of vacation in bed with a fever (maybe from stress), no one brought the doctor. They immediately cleaned up the palm bean and sawed it into two parts. Our holiday was completely ruined, I can't think about anything nice anymore except that scary moment. What's even worse is that Bas from hotel Honga**** man was on the hunt that day enjoying life and staff Filipino super good people immediately called him about the incident, but he had no responses and until the end of the Didn't call us that day, didn't offer help and didn't apologize, nothing! Irresponsible behavior, hammock was life-threatening and that in the hotel people receive people and have to ensure that everything is made safe for them. And that wasn't all in that horror... the night before departure in our villa we were attacked by ants or flies on our bed, they were crawling everywhere and on our body, hair, everywhere... in short, I counted minutes for that horror. abandoned and come home alive. This long letter is not enough to describe everything I have experienced, I still need a psychologist and hypnotherapy and doctors for my children to research physical damage.