Diamond Resort Phuket Official Account Reviews

Response from Property: Dear Valued guest,Thank you very much for the review of your recent stay at our resort. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are delighted to hear about the positive feedback about our service and our delicious breakfast. We take note of your comment and reported to the concerned department to ensure the same issue is not going to happen to other guests.We’re looking forward to make your experience better in the future!Warmest regards,Diamond Resort Management

Response from Property: Dear Ms. Edmae Lareinne,Thank you so much for taking the time to write us this review! Every staff member here at Diamond Resort loves to hear that our guests had a pleasant stay.We are really happy to hear that our precious staff and our cleanliness made a great impression on you.We’re looking forward to make your experience better in the future!Warmest regards,Diamond Resort Management

Response from Property: Dear Valued guest,Thank you very much for the review of your recent stay at our resort. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We’re so thrilled to hear you love our accommodation. Our swimming pool area may not that big, however we do our best to keep and maintain the green & beautiful environment around the pool.You can as well lying on our pink floating pillow in the swimming pool for taking sun-bath. 😊We’re looking forward to have another chance to welcome you back in the future!Warmest regards,The Diamond Resort Team

Response from Property: Dear Valued guest,It was a pleasure to have you staying with us and thank you for your time in sharing your experience. Our team is very glad to hear that you enjoyed your stay with us. We look forward to welcoming you back on your next return for another memorable holiday at our DIAMOND RESORT PHUKET.Warmest regards,The Diamond Resort Team

Response from Property: Dear Valued guest,Thank you very much for the review of your recent stay at our resort. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. After receiving your comment, we‘ve double checked the room which you were staying, then we conducted our concerned department to kill the humidity & smell by using the Dehumidifier and the Ozone sanitizer machine. We are really sorry that it was not your positive experience, however we hope to welcome you back again and to be able to make thing better in the future!Warmest regards,Diamond Resort Management

Response from Property: Dear Mr. Anthony,Thank you for giving us the highest score for sharing your review regarding your recent experience! Our team here at Diamond Resort Phuket is committed to providing high-quality service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon. Warmest regards,Diamond resort Management

Response from Property: Dear valued guest,Thank you so much for taking the time to write us this review! Every staff member here at Diamond Resort loves to hear that our guests had a pleasant stay.We’re glad that you liked our location and were impressed with the service from our staff. We are always trying our best to make your experience memorable, and we’re glad that we’ve achieved it!Thank you again! We’re looking forward to make your experience even better in the future!Warmest regards,Diamond Resort Management

Response from Property: Dear Mr. Tao Li An,Thank you very much for the review of your recent stay at our resort. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are delighted to hear about the very positive feedback about our shuttle service and the location. However, this is the first time we heard the negative feedback about our staffs. We will investigate and will train our staff more to ensure they hit our standard of serviceWe’re looking forward to make your experience better in the future!Warmest regards,Diamond Resort Management

Response from Property: Dear Valued guest, We're over the moon to hear you had another fantastic stay with us at Diamond Resort! It's great to know our service hit the mark and that you enjoyed our tasty breakfast and our service. Plus, being close to Bangtao Beach and having it as one of your favorites is the cherry on top! Thanks a ton for your recommendation. Can't wait to welcome you back for more memorable moments. Warmest regards, The Diamond Resort Team

Response from Property: Dear Mr. Meital,We're over the moon to hear you had another fantastic stay with us at Diamond Resort! It's awesome to know our service hit the mark and that you enjoyed our service and our cleanliness. Thank you very much for highlighting the distance to the airport. Can't wait to welcome you back for more memorable moments. Warmest regards! The Diamond Resort Team

Response from Property: Dear Valued guest,A heartfelt thanks for sharing your incredible experience and review following your stay at Diamond Resort Phuket. We are really appreciated your compliments!We always work hard for guest satisfaction and we are glad to hear that we were successful in achieving this with you.Thank you once again for placing your trust in us and we hope to have you here again soon!Warmest regards,Diamond Resort Management

Response from Property: Dear Ms. Natalie Louise,Thank you very much for the review of your recent stay at our resort. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are delighted to hear about the very positive feedback about our location and our shuttle service. It is very nice that you loved our food at Infuse Restaurant and were satisfied with the service from our front desk.We’re looking forward to make your experience better in the future!Warmest regards,Diamond Resort Management