Phuket Kathu 5-star Hotels

Travelled here as a family of 4! Pool was full of bugs when we arrived spoke to reception and they had it cleaned straight away. Location isn’t great and wasn’t very clear when the shuttle service to town was. Once it was figured out was a good thing. Possibly a shuttle every hour would be better as 300b for a taxi to town is expensive. Pool tiles were all broken and missing this was a bit of a let down and not much hot water but this is due to the tanks they use. All in all a good hotel and the 500b for 2 hours drinking is a great thing. Food and drink from hotel good selection.

We really enjoyed our stay at the Nature. It’s a beautiful hotel, with lovely staff and great breakfast. We liked being a short distance from the hustle and bustle of Phuket nightlife, but the shuttle service made it possible to go to Phuket whenever we wanted to. The hotel is surrounded by nature and really beautiful. We will definitely stay here again.

Probably the best hotel I stayed at in Thailand and anywhere else. Breakfast was 5 stars, pools were nice, the games(pool, table tennis, mini golf, archery) were all free. The restaurant was perfect and reasonable priced, great view too. The room was the romantic room, worth it, good bath, good space to relax, bed nice and veiw, wow. Little things like having a bag to carry your things to the pool and welcome cookies and intro was great. Staff all so polite and awesome except the pool bar workers, ignored me while I was waiting to order a drink, just didn't end up getting one after waiting for 15 mins. The only downside is many steps and changing lifts as it's built on a hill and is not a straight down. Overall if I would go back Phuket, I'll just sit here all day and enjoy it.

Had a really nice stay at the hotel. The staff were all friendly and helpful. The room was well kept, clean with a nice modern design. It has all the standard amenities plus the room and bathroom is really large so that adds to the comfort. The balcony comes with stools and a mini table. The bed was surprisingly comfy and better than most hotels I've stayed at. The only drawback of the room is the air conditioning which I think is too cold and can't be adjusted, but that's not so bad in the hot climate. The location is top notch and within walking distance to the beach and nearby bars, restaurants and shopping mall. There will be a lot of night music and traffic noises nearby so I chose a room facing the pool / garden side and that already cancels out 95% of the noise. I especially enjoyed the rooftop pool and the buffet breakfast.

My first time on Tripadvisor to share some disappointments about the level of services I received upon check-in at this so called ”5-star” hotel. - I am Thai but live abroad. I came home to Phuket to visit my friends and family and chose to stay here to get a holiday feeling while in my home place. - I drove to the resort myself, and came in right past the security box but no one came out to help guide me to where to park or tell me about the lobby location as the lobby is not in an obvious place. - There's a sign pointing to the lobby but the road is very steep and not an easy drive up - I drove right up to the lobby, jumped off the car and came inside the lobby (still with no human contact up until this point) - At the reception, there were two staff there, with no smiles on their face looking busy counting the money. My friend had to say hi to get their attention. - The check-in process was fast and easy but we were disappointed as there were no cold towels nor welcome drinks provided. (I thought this was something to be expected at a 5-star hotel). - The check-in was done within 2 minutes, and we were provided with a room key card but no other information was provided i.e. breakfast time & location and facilities around the hotel. We had to ask for this information as we walk to our room. - There were 4 bottles of water in the room but they were left out of the fridge so none of them are cold and ready to drink. In the 30+degree heat, cold water is something very common in hotel rooms in my opinion and experience staying in hotels in Thailand. - The bed is big but the mattress is very hard and not comfortable. - We're in the room for the past 40 minutes and the air conditioning does not feel anywhere near cool when it was set at 18 degrees. Overall we are very disappointed with the check-in and services at the lobby as both myself and my friend did not feel welcome. The room is another disappointment, no cold water in the room, a hard mattress, the pillows feel cheap and the air conditioning does not get cool. None of our experiences so far feel like any other 5-star hotel we have stayed in before. I would definitely not return here again in the future or not recommend this place to anyone.

the area is isolated away from the busy street of patong. u will feel relaxed n sea view is great hotel staff is warm n friendly breakfast is nice as well

Had one of the most amazing beach vacation with Phuket Marriott Merlin Beach. Daily housekeeping was very generous with the bottled water and there are always more than enough for our family. The service staff are all very friendly, kind and will go extra miles to make our stay as comfortable as possible. There’re many daily activities for adults and kids, and never a dull moment. Its private beach is filled with hermit crabs, ghost crabs and many other aquatic life. You could even snorkel when the sea condition is right.

Namaka was a nice resort situated on the side of the mountain at Kamala beach. It sits above the tsunami danger line so the place feels safe. It is very private and quiet, the staff are friendly and also very helpful especially getting up and down the steep hill to get to your room. Breakfast in the morning was always such a treat, as they have a variety of foods offered ranging from light to heavy. There is also a very convenient Starbucks by the reception area that overlooks the ocean. They have two pools that can be used, a pool table in the lounge area, and a fitness center which is easily accessible. I would say the only downside is the parking- because of its location, there is limited space to park cars in the actual hotel grounds. Most guests who bring their own cars will have to parallel park on the side of the road outside the hotel.

The friendly service at the reception desk, doorkeepers, restaurants, maid service, and the clubhouse are notable. When Amari was informed of my son’s birthday, the staff prepared a small cake for the celebration. We appreciate the care provided by the Amari staff. We highly recommend Amari to future visitors to Phuket.

My husband and I wanted to enjoy a one-of-a kind wedding and honeymoon, and we found Keemala. We booked well in advance and found that communication with our wedding planner, Gam, was smooth and efficient. She helped arrange transportation to and from the airport, made sure we had a beautiful room, and walked us through our wedding ceremony, and after wedding events. (She even arranged for the bathtub to have flower petals in it!- very romantic!) Everyone was so pleasant and the room couldn't have been more beautiful. The staff is great, the food is amazing, and the view is breathtaking. I would highly recommend this resort. It's absolutely worth the trip.