Best Western® Hotels in Piacenza

The reason I am giving this 2 stars is because I  sleeped awfully in the bed, I found my mattress very uncomfortable. To be fair my wife next to me slept like a log. The picture quality on the TV was very good indeed, so much so I am making a comment about it.  A printed list of the channels would have been very useful. No idea why the channels we had were advertised as ”premium”.  The only English channels we finally found were 3 news channels.  Apart from films you would have on any normal Italian TV, no other films. WiFi was very good. The Bathroom was very nice, with an ample supply of good towels.  We went for the half board option.  Glad we did.  The food in the restaurant was very good, we could order any 2 dishes from the menu. We ordered our selves 2 glasses of wine with our meal.  After we finished I offered to pay for these extra.  I was very surprised to be told they were included in our meal deal. Good food and service, good value for money.  All the staff we spoke to had good English, and were very welcoming Covid restrictions like the whole of England were now very limited. The staff had mask, but no restrictions on us guests. So for the first time in maybe 2 years we found ourselves sharing a lift with 2 unmasked individuals.  This is going to become the new normal (again).  If you are not happy with this situation your only option would be not to travel. This is not a criticism of this hotel, just  a comment on governments policy's.  On going down for breakfast I was initially disappointed they was no all singing coffee machine, only a filter one.  After a couple of minutes I realised other residents were asking the serving staff to bring them their favourite coffee from the kitchen which they freshly made. Why not display a notice stating this? Compared to any  humble French hotel the bread quality was poor. However the selection of sliced cold meats was very good. They also had cooked bacon and scrambled eggs. The fruit juice  offered was not the real thing. I can't remember when I had such a poor night's sleep in a hotel, so we will not be going back, which in many whys is a shame.