Guest User
May 25, 2024
Upon entering the side entrance, we were met with a pungent nursing home aroma. The hallways were dark and musty. Our room had 2 towels total for 4 people. When I went to the front desk to ask for more towels, the gentleman argued with me and said all rooms come with 2 towels and he did not know if there would be additional towels available . What? Unacceptable!!!! My in-laws toilet overflowed overnight and this same man offered a plunger and we should take care of the water on the floor. Really? No hospitality what so ever!!! This facility is a hell hole and should be closed immediately due to unclean facilities and rude customer service!