Guest User
July 1, 2024
We’ve just returned from a weeks stay at this hotel and I have been coming to this hotel since I was 3 , I actually came here to celebrate my 30th birthday. We brought all my family with 5 children and 6 adults all different ages. Everyone had the most amazing time. This hotel has recently had a new renovation which puts it up to the next level and also allows more of a chilled out evening vibe if you didn’t want to be in the main hall with children entertainment. There are lots of different options of where you can sit to have a drink and enjoy some evening entertainment. Everything was brilliant as usual from start to finish and it’s clear to see this hotel goes above and beyond for everyone who stays with them. In regards to food , I suffer from coeliac disease and the restaurant staff couldn’t be more helpful, I was cooked fresh pizza , pasta, pancakes upon my request and they also made sure there was no cross contamination. They took the time to make me aware of what I can and can’t eat. I have no concerns with allergies and food at this hotel and they made me feel confident in the food and their knowledge, there’s always soo much to choose from. They were even able to get me a gluten free birthday cake which made it even more special as I wasn’t expecting this. We also have a few fussy eaters, which we were able to request chicken nuggets to be cooked freshly, nothing was ever too much for them. I had the best birthday here and the hotel made such a huge effort for me, including cava,balloons & card in the room, aswell as numerous amounts of singing by the entertainment staff. My family organised for some decorations to be set up in the dining room and around our bedroom, the staff were fully supportive in helping with this & sourcing them. It really made my birthday special. The facilities that this hotel have to offer cater for all ages from the childrens club, water park to the all day long entertainment. We had children aged 2,5,6 & 9 and everything single one was able to join in together and have fun. It’s also fantastic fun for the adults with the aqua gym, wine tasting and activities. We particularly loved the evening singers out on the terrace, was a really relaxed vibe. The hotel management, staff and in particular Kelli couldn’t care more about the guests, they want to make sure that all have the best holiday, we had an occasion that our daughter needed a specific soya milk which we couldnt find and Kelli got this for us when we asked for help, we were so grateful for this. Nothing is ever too much for Kelli & the team at Taurus park which makes you feel so valued and comfortable while staying here. If your looking for a fun filled family holiday, this hotel you can’t fault. We are so grateful for all the wonderful holidays and memories we have had at this resort and look forward to sharing more holidays with our own children in the coming years. This hotel has a family friendly vibe and I will continue to recommen