Quality Suites Pineville - Charlotte

Rhonda is awesome and enjoy her

Front desk was so helpful and accommodating. The hotel was clean and quiet. Our room was more than expected with 2 tvs. And the kids enjoyed the pool. Breakfast was great as well, with constant restocking of food. Amazing bargain

This hotel gave me ghetto vibes. It was a horrible experience. The place was very noisy with kids running around and people off the streets. Everything is very old and there's only one elevator. I addressed my concerns with management and the staff and the response I received was that they were sorry and could give me $10 you guys! The people off the streets must've made the reviews because this place is not a good place to stay nor is it safe.

Front dest was very RUDE! We didn't even stay.

The pool area was always closed due s to it being cleaned and it was spring break for my kids and the only reason we book the hotel was for the inside swimming pool. The also the iron in the room was black like someone burned something. The request for towels were limited so if you plan on going to a pool or to water please make sure u bring extra towels.

Absolutely horrible stay. Our room was disgusting and unsanitary. We came later at night and we’re tired. I put the kids to bed and then looked around. There was a full trash can in the first room. On the very top was a disgusting pile of bloody tissues!! My Husband then brushed his teeth and the sink was almost completely clogged, bringing up old hair and then very slowly draining. When I pulled the covers down, to get into bed, there were fresh blood stains! I assume the sheets were not changed, from the previous guest, and the bloody tissues made sense. I spoke to the woman at the front desk and she assured me the room would be cleaned in the morning. I had to sleep on top of the blankets with nothing to cover myself. I checked with the man in the morning about our room being cleaned. He said there was a note there and assured me it would be done. We left the hotel from 9:30 am until 10 pm. When we returned the room had not been touched! I went to the front desk and the woman apologized. There were no rooms to move us to. We once again had to sleep in a dirty bed. I asked for clean blankets and there were none!! She gave me mattress protectors to use as a blanket. We booked with this hotel since there was an indoor pool. I asked, at check in, for the pool hours. I was told they were 9-9. So the last day I told my kids they could swim. We went down at 9:30 and the pool was “temporarily closed” All around disappointing.

Nice stay

Our experience was awesome,great service and great staff...

Expected more from a property with a rating of 8.4. Refrigerator didn’t work, at all. Asked for a different one. Food we put in that one all froze. Toilet wouldn’t fill after flushing. Asked for it to be repaired. Never did work. My husband had to fill the tank with water using the ice bucket.