Platinum Hanjue Hotel

Platinum Hanjue Hotel Reviews

Platinum Hanjue Hotel

No. 229 Xinhua South Road, Pinghu, Zhejiang, 314200, ChinaView Hotel Details
Platinum Hanjue Hotel
Platinum Hanjue HotelPlatinum Hanjue HotelPlatinum Hanjue Hotel
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Platinum Hanjue Hotel Guest Reviews

4.6/5
Very Good
1494 review
Verified reviews
Location4.7
Amenities4.6
Service4.5
Cleanliness4.7
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All reviews(1494)
Positive reviews(1422)
Reviews with photos/video(137)
Classy environment(94)
Friendly front desk staff(67)
Parking difficult(41)
Luxurious(27)
Tasty restaurant(19)
Well decorated(14)
Delicious breakfast(13)
Perfect for business trips(11)
Negative reviews(72)
Guest User
Parity Single Room
Stayed in Apr 2023
Business travelers
32 review
5.0/5
Outstanding
Posted on Jun 12, 2023
卫生:OK 设施:OK 环境:OK 服务:OK
Maozhaotudoubing
Standard Twin Room H
Stayed in May 2024
Family
14 review
3.0/5
Posted on May 4, 2024
The hotel has a high occupancy rate. Wooden combs are also charged, and you have to pay if you open them. I found that the wooden comb in the room was opened, probably because the previous guest didn't clean it up. Toothbrushes are also charged 1 yuan, and only two bottles of bottled water are provided, and other items are provided for a fee. . The toilet is a smart toilet, which is good. The exhaust fan in the room is a bit noisy at night. The sound cannot be turned off. The air conditioner is turned on for heat, but it blows out cold air...
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Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. Your valuable opinions are very important to us, and we will inform the relevant departments of your opinions to improve the quality of service. If you have any questions about the hotel during your stay, you can call the hotel complaint hotline and someone will help you deal with the problem. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to seeing you again!
Guest User
Special Single Room C
Stayed in Mar 2024
Family
5 review
4.7/5
Amazing
Posted on Mar 20, 2024
The room is very spacious. I like the decoration style. The price is very affordable and cost-effective. There is a 24-hour restaurant on the first floor, which is also very convenient. It was a very satisfactory stay. I will patronize it again if I have the chance!
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Response from Property: Thank you for your stay and comments. Your satisfaction is an affirmation of our service. We look forward to seeing you again!
Anonymous User
Business Room - Single Occupancy
Stayed in Feb 2024
Family
6 review
5.0/5
Outstanding
Posted on Mar 4, 2024
The hotel is cost-effective, with rich breakfast, friendly service and convenient parking. This experience is very good and I will stay here again next time!
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Response from Property: Thank you for your stay and comments. Your satisfaction is an affirmation of our service. We look forward to seeing you again!
Guest User
Double Room
Stayed in Jan 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Jan 22, 2024
The room is clean, spacious and bright. The service attitude is very very good👍, very considerate, and the price is not bad👌! The most important thing is food, drink and accommodation, all in one stop. 👍👍👍👍👍
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開心出差,睡好吃好
Standard Room F
Stayed in Jan 2024
Solo travelers
4 review
4.0/5
Very Good
Posted on Jan 18, 2024
It's very convenient to eat when I'm on a business trip. There are many choices of Chinese meals. Few people eat the Western breakfast. The toast is dry and looks like it has been left out for a long time. A large bed room with a window. The space is large, the design is tasteful, and the bed is very comfortable.
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Xiaoxiaochenya
Business Room - Single Occupancy
Stayed in May 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on May 3, 2024
Clean, sanitary, good service
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Shangaorenweifeng
Guestroom (2 beds)
Stayed in Jan 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Jan 17, 2024
I stay here often. The bedding and toilet have been changed. It feels different. It's great.
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Chaoxiaozhai
Double Room
Stayed in Jan 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 6, 2024
The room is clean and hygienic, but the soundproofing is not very good. Maybe the neighboring room is used to staying up all night, so there is noise all night. Environment: The surrounding environment is OK Service: I can only say that the front desk is too busy, and the whole process is handled by the self-service machine.
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Response from Property: Thank you for your stay and comments. Your satisfaction is an affirmation of our service. We look forward to seeing you again!
Anonymous User
Special Single Room C
Stayed in Dec 2023
Business travelers
55 review
4.0/5
Very Good
Posted on Jan 12, 2024
The hotel has a large parking space, which is very convenient, but parking fees are charged. The hardware is good, but the front desk service is not enthusiastic enough. It is suitable for business trips. The bed is very comfortable and I will stay there again in the future.
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Dongyingdianli
Twin Room B
Stayed in Dec 2023
Family
6 review
2.5/5
Posted on Dec 24, 2023
In my impression, hotels like Buckingham Palace are high-end hotels. Although they don't have stars, the supporting facilities should not be worse than those of star-rated hotels. This time I brought my family to Pinghu for a visit and stayed at the Buckingham Palace Hotel in Pinghu. The experience was very average. Let's start with the front desk reception. It took more than half an hour to check in. There were two rooms, two interns at the front desk, and one formal employee. The interns were not very proficient in business, and they lacked experience in communicating with people. The hotel did not cooperate with the front desk interns to receive customers one by one. The experience was very poor. In addition, there were stains on the hotel sheets. I don't know if it was impossible to wash them off or if it was a management problem. We didn't feedback to the hotel and posted the pictures later. Secondly, the two free bottles of mineral water in the room were empty. I couldn't believe it. After the phone feedback, the waiter sent two bottles of water. Such low-level mistakes happened. I can't imagine what the management of this hotel in Pinghu has become. Buckingham Palace Hotels in other cities are better than those in Pinghu, with good management, good service, adequate answers, and warm and thoughtful. Based on the above, our family decided that we would not stay in this hotel when we come to Pinghu for a visit or business trip in the future!
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6/7
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Harvey_Wang
Standard Room F
Stayed in Dec 2023
Business travelers
21 review
3.5/5
Posted on Dec 22, 2023
I haven't stayed here for a few years. It has been renovated and the environment and facilities are still good. Parking is really speechless. There is no parking coupon. You need to download the app and do face verification. I went to the basement to pick up the car in the morning, but the aisle was full and I couldn't get out. The decoration materials were piled in the basement, and there was a nail in the tire. I wasted 2 hours and had to let the guests take a taxi by themselves, which cost 88 yuan.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Standard Double Room F
Stayed in Dec 2023
Travel with friends
2 review
1.0/5
Posted on Dec 15, 2023
Hygiene: poor, wet carpet, foul smell Environment: poor Service: poor, check-in at midnight, late check-out will charge an extra day's rent
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Huahuadexiaoma
Guestroom (2 beds)
Stayed in Jun 2024
Couples
87 review
3.5/5
Posted on Jun 12, 2024
Everything in the room is free of charge. I got the parking ticket but didn't pay. What makes me speechless is that there was the sound of electric drilling on the 20th floor early in the morning during the Dragon Boat Festival holiday.
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Guest User
Special Single Room C
Stayed in Feb 2024
Other
4 review
5.0/5
Outstanding
Posted on Feb 25, 2024
Clean and comfortable pillows
Original TextTranslated by Google
Response from Property: Thank you for your stay and comments. Your satisfaction is an affirmation of our service. We look forward to seeing you again!