Hotels near Car and Carriage Museum, Pittsburgh

I need a lost and found email address in the hotel. When I found something missing, I called the hotel several times. A lady left her email address, but after sending it twice, there has been no reply. I hope they can provide an official email address. I want to try and see if I can find it.

Stayed here for 2 nights with our 2 teens. Loved the location. Easy walking to everything including PNC Park where we caught a Pirates game. The hotel is in the historic Oliver Building in the heart of downtown Pittsburgh. Room was big with separate living room that included a pullout couch. Great breakfast included plus the usual Embassy Suites happy hour. Had an issue our first night with the a/c. Woke up at 4:30am and the room was warm. Thermostat was reading 79 in the room even though the air was set to 68. Front desk was super helpful and polite. They sent an engineer up within 5 minutes and he remedied the situation. The room was cool again within 20 minutes and no more issues. We parked upon our arrival across the street in the municipal parking garage under Mellon Square and didn’t move the car until we departed for home. The fee was $20 per day. Valet Parking is also offered by the hotel. I would highly recommend staying at this Embassy Suites and will definitely book here again whenever we return to Pittsburgh.

We asked for city view and our room was on the 20th floor. Gorgeous view! The room was clean, everything we needed was provided at a reasonable price. The pool on the 4th floor with a view of the iconic yellow bridge was fantastic. Every staff member we spoke with was friendly and helpful, with great pointers for restaurants. The next time we go to Pittsburgh we will be staying here again.

Pleasant location

The environment is good, but the breakfast is not very good, I hope to be more tricks, the service staff is very good, next time if you come to Pittsburgh, I hope to stay at this hotel.

The hotel's American breakfast pattern is OK, because there are many people to eat, you can get the room. The front parking lot is free, and there is a coffee maker, refrigerator and microwave in the room. The room is big enough. The downside is that the air conditioner has a loud sound and the wind direction cannot be adjusted. Because it is too late to stay, I don't know if the hotel can solve this problem.

BUGS IN OUR ROOM NEXT TO OUR BED. Me and my gf got a room here to celebrate our anniversary we noticed right away the smell of room was unclean but i decided not to complain BIG MISTAKE we found two bugs in the room one that my gf described as a “ long black bug” that she found in the bathroom that scurried away under the carpet but I found a dead roach less than a foot from our bed and called the front desk immediately and said they would move us to another room so we had to move all our stuff in the middle of the night and they still refused to give us a refund then kept calling us the next day to get out of the room if you’re looking for a deal on a hotel in Pittsburg we some much nicer looking hotels on our way there that I’m sure are worth the upgrade

I always start a review with the positives. I also don't like to be part of the problem but part of the solution and try to always offer helpful suggestions if I make a valid complaint. That said... The room at the Holiday Inn PIT Airport was PRETTY clean. I saw dark, long hairs on the bathroom floor (my hair is short and blonde,) and in the tub which led me to think the bathroom wasn't clean. However, the toilet and sink were seemingly wiped down and plenty of towels were accessible. The beds are comfy, the rooms are large, and we appreciate the outdoor pool in the warmer months. My husband and I stay here quite often, as many as 4 times a year or more, often with a multi-night stay, and we enjoy using the pool. The location for us is convenient to restaurants, shopping and the airport. Holiday Inn Pittsburgh Airport in general meets our needs. The breakfast is very good. Lots of a variety of hot foods and coffee. The waitstaff is always helpful in bringing out supplies, refilling coffee, hot food, a ”to go” bag if needed, etc. That all said, there is this very heavy set MEAN blonde lady with glasses that makes us cower and cringe each time we enter the hotel. We DON'T want to ask her for anything as she ALWAYS makes us feel like we are BOTHERING her. She seems to work the day shift, from early morning til 3 p.m. or so, as we have noticed and we try to make my requests and ask questions AFTER she is gone for the day. How ridiculous is this?!! Case in point: During one particular stay, I asked for more bars of soap for our room. I prefer bar soap. I shouldn't have to feel ”sheepish” about asking. They are mini and not full-sized bars of soap. We usually stay an average of 3 nights when we come to town and the hubs and i prefer bar soap to the bodywash and need more than one teensy bar for the two of us between the shower and sink for 3 days of usage. Get this one....She told us to use the bodywash in the containers on the shower wall and asked us if we had checked to see if the container of body wash was full!!!?? She seems to like to provoke an ARGUMENT! Then she preceded to tell us how she was instructed to hand out the minimum as in the case of the soap. I was thinking: ” Lady, please just open the drawer behind you and give us the dang soap!!” It's NOT a difficult request. I'm thinking: What happened to the old adage, ”The customer is always right?” The staff certainly should not ARGUE with the customer. A hotel front desk clerk works in the hospitality business and should provide the customer with ”hassle free” service. NOT! We don't ask for much. We don't ask for the room to be serviced with fresh towels, etc. during our usual 2 to 3 night stay. Was asking for mini bars of soap too difficult of a request? Today in our hotel room, I went to wash my hands after leftovers from an early lunch (around 11:00 a.m.,) to find that there was NO WATER. It had obviously been shut off. Why? We called the front desk to find out what happene

I have stayed in other hotels near Pittsburgh airport before and for the shuttle bus alone, Hyatt Place kicks butt and I can highly recommend it. Regarding the room, it's a forgettable random U.S. airport hotel; the room was ok but nothing remarkable. Regarding breakfast, the only thing I ate were the fruits because the rest did not look particularly inviting. But that was not the highlight of the stay. Despite this being a run-of-the-mill airport hotel, there was one unique feature worthy of mentioning - the shuttle from the airport. I saw on their website ”free shuttle” so upon arrival I called the hotel and asked where to go for pick-up. They asked for my phone number and informed me that I would receive a link with instructions - they were ordering a Lyft ride themselves on my behalf. Because my Lyft account was linked to my phone number I could also open the app and see where the driver was although it would not be a necessity for a guest to have a Lyft account and app. It was probably the nicest hotel airport shuttle bus I have ever seen, well... because it's not a bus! It's not exactly close either, about 8km from the airport and I noticed in Lyft that the ride cost about $30 so $60 round-trip. That is great for guests, but I am less sure about the hotel, how can they make money if they pay this out of pocket? I took Lyft both ways, to and from the airport. Hyatt Place has similarly mediocre rooms as other hotels near PIT airport but the shuttle makes the entire stay smoother so I would return in a heartbeat.

Booked this hotel to come visit my boyfriend working in town. Was hard to figure out where to go in but other than that everything was great! Location is right by everything! If he comes back for work I’ll definitely be staying again!