Name: Crowne Plaza Suites Pittsburgh South
Address: 164 Fort Couch Road, Pittsburgh, Pennsylvania, 15241, 164 Fort Couch Rd, Overseas, United States
Rating: 4.2

Crowne Plaza Hotels & Resorts

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Positive reviews

Hotel is far from the city but more cheaper than others. It was clean hotel. Around hotel there are many good restaurants. I went a Lebanon’s restaurant and taste a very delicious foods. Enjoy

A fast and easy stay, this is a good location if you are traveling passing Pittsburgh, although the distance to downtown is not short.

Very accommodating staff. The amenities are a little dated, but the room was clean and the staff was friendly.

挺棒的！清晨遇到火險，有些驚訝！

Pretty cool! I was a little surprised to encounter a fire hazard early in the morning!

My colleague went on a business trip and was very satisfied👍

前台一個叫VICTOR的工作人員非常nice. 這是我住過這麼多酒店碰上最好的一位！

A staff member named VICTOR at the front desk was very nice. He was the best one I have ever met in all the hotels I have stayed in!

#positive #I was happy with the Nearby Activities, Value for Money, Hotel Smell, Convenience of Transport, Location, Safety; 超赞的酒店，干净整洁，服务员和善，对面是购物中心，买东西吃饭都方便

#positive #I was happy with the Nearby Activities, Value for Money, Hotel Smell, Convenience of Transport, Location, Safety; Excellent hotel, clean and tidy, friendly staff, opposite to the shopping mall, convenient for shopping and eating

Restaurant

24-hour front desk

Currency exchange

Luggage storage

Car rental

Wi-Fi

Golf course

Breakfast

Pets allowed

Business travel

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Standard Room

Standard Two Queen Room

Two Queen with Sofa Bed

Location Suite

Standard King Room

Mobility Accessible Two Queen Room with Tub

Based on my recent stay at Crowne Plaza Suites Pittsburgh South, I am conflicted about this rating. It might be more accurate at four stars for service, three stars for the hotel itself. Here’s why.  About four stars for service . . . When I initially called the hotel or additional information after checking out their website, a front desk representative named Nico was extremely helpful. He took the time to provide details, listened to my specific needs and set up an appropriate reservation for me at a decent price. Good start! Upon my evening arrival, I found that the room included everything we had discussed. Many thanks to Nico for his assistance. Other front desk staff members were helpful during the stay. The name Kayla sticks in my mind. (No one asked me to write this review or mention names.)  The three stars? A very average room in need of an update, difficult climate control, a worn mattress, cumbersome pillows, and a previously disclosed lack of food service.  They also only do housekeeping twice a week.  Clean towels are available upon request. Don’t get hungry here on a Monday or Tuesday, when the onsite restaurant is closed. Even when dining reopened on Wednesday morning, only a continental breakfast buffet (carb central!) was available. My guess? Staff shortages and/or no profitability. I wasn’t there later in the day. There is a tiny store in the lobby for a few packaged snacks and beverages. The hotel is centrally located for anyone visiting Bethel Park or Upper Saint Clair, with plenty of shopping and restaurants nearby.  The room had adequate space with a decent TV. A little card listed all the channels. The inexpensive, thin carpeting was worn. Chairs had old, spotted upholstery. The room itself was clean, with the usual appointments. The mattress edges had been weakened over time, making it easy to slip off when sitting on the side of the bed. Have you ever seen the huge, poly-fill pillows used in some hotels, the ones that look good on the fully-made bed but are too bulky to sleep on comfortably? Yup, those pillows. Enough said. Climate control in the room was accessed through a thermostat on the wall rather than the unit itself . . . with confusing buttons and no instructions. It was either too warm in the room or freezing. In addition, the air flow from the unit curled refrigerated air toward the ceiling, down the opposite wall and then straight onto the bed.  Would I stay there again? Maybe, but only for a fully updated room at a good price. Advice: bring your own pillows.

My cousin blocked a group of rooms for a family celebration. The price was very reasonable. The front desk people were very nice and welcoming. We had a nice room with two doubles and it was very comfortable. It was very clean and so was the bathroom. There is a restaurant, Gather, in the hotel but we did not eat there.   Be advised that housekeeping is limited to Mondays and Thursdays but you can ask for any amenities or towels anytime from the Front Desk. It would have been nice if breakfast was included in the room as so many other hotels offer nowadays.   All in all, no complaints about this Crown Plaza Suites. Would stay here again next time in Pittsburgh.

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Crowne Plaza Suites Pittsburgh South Reviews

Discover 110 reviews of Crowne Plaza Suites Pittsburgh South, rated 4.2 by real travellers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Crowne Plaza Suites Pittsburgh South Reviews: 110 Verified Reviews Latest 2024 | Trip.com

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Crowne Plaza Suites Pittsburgh South Reviews

Crowne Plaza Suites Pittsburgh South

Crowne Plaza Suites Pittsburgh South Guest Reviews