Hotels near Riverview Park, Pittsburgh

There is a parking lot, on the side of the expressway, you have to travel at high speed.

The stay started out decent enough. Then, at night, we went to ask for towels, as our rooms did not have any. When we went to the front desk, there was a sign that stated “Out for 30 min - sorry for the inconvenience.” It left a phone # to call if anything was needed. We called the #, and the employee on the phone seemed confused and uninterested in helping us at all.Then he hung up. We walked around to ask for help, and finally a worker was walking around (I believe the worker that was on the phone). When we asked him for help, he didn’t even say anything, he just opened a closet up and handed us towels. The next morning I saw him, and asked to talk to him. He just stared at me, and slowly made his way over… clearly not wanting to talk to me. I told him I was disappointed with the situation, as we weren’t treated well. He said he was “sorry”, and that was all. To follow all of this, the heat in our room barely worked. I knew it wouldn’t be the best hotel, as it isn’t a pricey one, but they really need to work on their staff and how they interact with customers. The service was horrific.

Really good location, just a few minutes walk from a very nice part of town. The hotel is very modern and comfortable with lovely amenities, including a pool and gym. Breakfast was generous although missing some bits, we were very happy. The room itself was very comfy and although the bedding wasn’t the nicest, it was very clean. I will say the area itself felt a little sketchy at night and we were concerned about the car, but all was fine. It was very different by day!

I have stayed at this hotel several times in the past. The hotel and all of their staff are very friendly and very accommodating to their guests. We always stay here when coming to Pittsburgh because of the location and great staff. I am also very happy with all of their breakfast selections for their guests .

This is a pretty decent hotel. It is much better than the Hilton Garden Inn we previously stayed in down the street. We initially reserved a studio with 2 queen beds, but got upgraded to a 2 bedroom/2 bathroom suite. My kids were beyond excited because they got their own room, TV and bathroom. My husband appreciated the private bath and corner view with plenty of windows. It was VERY spacious. Our room was listed as having a king bed, but it seemed more like a queen. The pillows and mattresses were not very comfortable, which was disappointing. The bathrooms were clean. The bedrooms were fine, but a bit dusty. The kitchen/living areas were not as clean. The sofa was pilled up and had blonde hairs on it. The kitchen cabinets, stove, table, chairs and fridge had smudges and fingerprints on them, which I found a bit gross. Although there was a full kitchen, there weren't any cleaning supplies aside from a meager roll of cheap paper towels. No dish detergent. No disinfectant spray. Luckily, we didn't really need to use the kitchen. At one point, we used 2 forks and a bowl, so I called the front desk for some detergent and they brought me dishwasher pods which we didn't use. I bought Clorox wipes at the CVS down the street to clean up and left the bowl and forks rinsed off in the sink for housekeeping to wash. Despite these shortcomings, we will most likely stay here again. We'll just be better prepared. Also, be aware that the parking is first come, first serve. We parked and walked to our destinations, which was very easy since the hotel is right on Forbes Ave.

Hampton Inn Pittsburgh/Greentree I apologize in advance for the lengthy review but I needed to warn other people about this place, specially Hilton Members that time and time again bring business to the brand with our stays. If I could leave 0 star I would, this hotel left something to be desired. I really don't understand how they have 4 stars on Google, all I can think of is managment encouraging their employees, friends and families to write bogus reviews to raise their score. I really don't want to believe a Hilton brand would stoop so low but then again this hotel seem to be run by very rude and unprofessional people so I can't rule anything out. The property was old and outdated. Now I'm not super picky about things like that but when my room smells horrible and the ceiling in the bathroom on top of the tub is cracking and pieces of drywall are falling on me while showering, well that's when we have a problem. I understand a building being outdated but maintenance should never ever fall behind, especially in a Hilton brand. As a Hilton Diamond member that has stay with the brand everytime I travel domestically or internationally, this is not what I have come to expect from them. On top of that the staff was extremely unhelpful, rude and unwelcoming. They all seem like they did not want to be there and were all having the worst day according to their body language and behavior towards the guest. I was traveling with my partner and she's a god damn saint and didn't want to bother anyone or get anyone in trouble, she told me it was just a 3 nights stay and to just let it go, so I didn't say anything while we were there. Now the last drop came when we arrived home and I sat down,and went to check the receipt from the hotel(side note-I usually don't check my Hilton stay receipts till a couple days after check out, but this people did not inspired any confidence in me). I am glad I checked because there was a $267 cleaning fee attached. I immediately called the hotel but the agent said he didn't know what that cleaning fee meant so I had to call back the next day in the morning to speak with his manager Rebecca. I called the next day in the morning and asked to speak with Rebecca, they send me to her voice-mail, so I got tired of being thrown around like a god damn ball and decided to call the diamond desk. They contacted the hotel and put me through to talk to someone(this person was not the manager Rebecca, it was a front desk agent) The lady said the Cleaning Fee was for smoking. Now I was really pissed, I have ashtma and obviously do not smoke at all, and my partner does not smoke either, she doesn't even drink. I explained that it was not possible that we could have smoke in that room and asked what proved they had to make that statement and charge me a fee without even notifying me before leaving the hotel, all the lady said was that it smelled like someone smoked. I reiterated that it was not possible and she kept saying the same thing. A

Apparently I got put on the DO NOT RENT LIST because I checked out at 2p which my benefits as a PLATINUM ELITE MEMBER allow me to. Last year I stayed at this hotel everyday most of the year. Know the staff by name. The employee told me that the manager BRAD (who acts like we have rapport but obviously we don’t) told them put me on the do not rent list because I checked out later than 1. She said verbatim “it was closer to 2”. So mam for you wanting to utilize the benefits of spending so much money with IHG we punish you by banning you from our hotel SECRETLY so next time you return we can embarrass you in front of a lobby full of people as we kick you out our hotel and make you look like a bad customer. I’ve worked in hotels all my life I’ve never seen a customer banned for late checkout especially if they are in a tier that allows it. So obviously this is more personal and I don’t appreciate that! Make me wish I could get ALL my money back I ever spent here and replace the management! Marriott hotels for my tier I’m given 4p checkout and it’s honored EVEN IF THE HOTEL IS SOLD OUT!!!!! If you stay here it’s better if you’re not a rewards member and it’s better if you don’t come more than one time. If you start building relationships that place will screw you over. Needs new management Anyway. Most of the housekeeping staff are on drugs and you can tell and obviously they tell the manager what to do he doesn’t tell them what to do. Because you put someone on the do not rent list for leaving late means you must be scared your housekeeping won’t clean or something which means you don’t actually run the hotel. They treat non members better than members. I would never run a hotel like this.