Guest User
April 24, 2024
The rooms were clean and neat but the hotel staff was less than friendly and seemed "obligated to work". When we called and made the reservation, the lady acted like it was an inconvenience to take the call. At breakfast, we addressed the lady at the desk with a "good morning!" with no response. My mother needed some extra blankets before bed and called repeatedly to the front desk (shes 81) and finally walked down to get them and the staff questioned her need to have extra blankets, even after she told them she was taking care of my 84 year old father, giving him dialysis. It appears you have unhappy staff to be working there. I remember the lady that took our reservation was named Jordan. We have traveled to Pulaski all my life - I am in my mid 50s - because my dad was born there and has family there we visit. I have never experenced the rudeness that we did on this trip. It is sad to see.