Palasiet Thalasso Clinic&Hotel

Fui en el puente de diciembre. Es un lugar maravilloso, habitación amplia, vistas increíbles a la playa de Benicasim. El circuito de agua tiene su punto. Tiene unos jardines y unas terrazas geniales. Merece mucho la pena. El desayuno es lo que menos me gustó (todo muy sano, claro es una clínica). Muy recomendable.

Sin duda, es tu hotel en Benicasim para hospedarte. El desayuno estupendo, la terraza muy agradable con unas excelentes vistas a las playas. Sitio para descansar. Las habitaciones muy buenas, muy cómodas y se aprecia a reformadas recientemente

Excelentes instalaciones y ubicación inmejorable. La amabilidad del personal es enorme. Destacar la atención de Irene, en recepción y de Andrei en el restaurante. Da gusto ser atendido con la educación, amabilidad y profesionalidad que mostraron todos en general, e Irene y Andrei en particular. Enhorabuena

It was a dream stay! The setting was magnificent, the meals extraordinary, the staff attentive and discreet. No false note. The thalassotherapy in a seawater swimming pool got us back into shape as well as the massages, seaweed baths and aqua-gym. Awesome !

I am a lover of this wonderful place but I have to say that I have really missed the friendliness and kindness of Marta, the most dedicated worker on the fantastic terrace...we returned many times because of her because there are few professionals like her....

Last week I went with my father to the Thalaso Palasiet to do the biomarine tour, massages and also eat at the Palasiet club. I have been a regular customer for a thousand years. I have left a fortune over the years, as has my father. The person who assisted us this time told us that the 10-session voucher that my father had had expired and that he still had 7 sessions left to spend, he threw it in the trash. Indeed, the voucher had expired, but there was a pandemic and it could not be spent, and for years after the pandemic, when the center was reopened, they did not offer all the services, in addition to the fact that older people were at risk and could not attend. In fact, on other occasions they accepted my expired voucher as normal. And the answer of "they wouldn't have noticed" doesn't work for me. And this cannot be now yes, not now, for you until this year, for the other until this month... Because since the way of proceeding is so unprofessional, what you should have done (to an older person who for the covid and post covid she couldn't go and regular customers, this lady must have been new) to have given her an alternative, that she had just spent it for example during the vacation period but not throwing it away with the money that it is and also seeing that we were going to leave That specific day more money in other services. In addition to all this, when they did the massage they took me to a small room that is not the one in the massage area, on a super uncomfortable stretcher, at the pool I had to ask for towels, etc. The showers are broken, there were jacuzzis that didn't work, anyway. But this is not going to stay like this.