Latest Hotels Reviews for Plano

Home2 Suites by Hilton Plano Legacy West
4.7/558 Reviews
Valerie Salazar is amazing. I had family stay here for a Wedding Block and she was super on top of my details and sending me my rooming list. You can truly tell the team cares. My guests had a great experience. Would definitely recommend this hotel and its location.
Home2 Suites by Hilton North Plano Hwy 75
4.3/526 Reviews
Called the hotel early morning to request the room be on the 1st floor due to my mother having mobility issues, was not honored. No problem, please place the room close to the elevator, still not accommodated. Was placed 1 room away from the end of the hall. I enter the room and am greeted with a mildew smell. RED FLAG as I have sinus issues. The bathroom is where the odor is coming from. Then above the bed is a poorly repaired hole where there was clear water damage (see picture) ALL Home2 Suites provides a curtain devising the bed from the living space. The room I was assigned did not have one and the front desk said I would need to wait for housekeeping to get the curtain. (see picture) The room's smoke sensor had electrical tape on it. Appears a guest wanted to cover the light that flashes indicating the sensor is connected to the power source. Housekeeping apparently doesn't look around the room (see picture) I immediately made a new reservation with a Marriott property that allowed me to check in the early morning, (7 AM) so I could get out of this poorly maintained hotel.

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