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Convenient location to explore Plano area!

First time staying at one of these. Extremely impressed with how clean, well equipped, spacious and comfortable it was. Stayed for 6 nights and the breakfast was good with a wide variety of items including fresh cut fruits. Two thumbs up to Gina at the front desk for being very helpful. The only thing that I was disappointed was the fact that they charge $75 per pet for every week you stay which I think is a bit high for many who have to work from out of town for extended periods of time and have to bring their furry best friends.

Our experience was very positive at this property. Staff was very friendly and helpful when needed (only for additional towels) The breakfast bar was clean and well supplied, the attendants were there to keep everything replenished when needed. Our room was clean and comfortable. My only complaint (and it's not the hotel's fault) pet owners need to be responsible and pick up waste from their pet. There were multiple piles of poop on the grass right outside the side doors. If you're going to travel with pets CLEAN UP AFTER THEM!!

I have been meaning to write this review for a few months now… I travel for work and I spent almost 2 months at this hotel back in March. It’s located in a fun area in legacy west, right next to shopping and good restaurants, everything walking distance. The rooms are nice, the pool was beautiful (I didn’t get a chance to get in since it was winter), and the gym is the best hotel gym I’ve ever been to. The breakfast was completely delicious it varied every day and they make the best croissants from scratch! Breakfast downstairs on the weekends was my favorite!! What an excellent stay and what a wonderful staff -from the front desk, the bar, the restaurant, to the breakfast area. Thanks to Tyler, Mark, Casey, Jenna, Katie, Koichi, Marcia, Geslsey, Kim, Meron, and specially to their lead Ainsley, for taking care of all of my week folios and just for looking out and making sure I was having a pleasant stay. I hope to be back soon!

We stayed at the Springhill Suites February 12-14 to attend a competition at the Ford Center. We arrived early so I figured the room would not be ready, so we waited in the lobby while the clerk put a rush on a room for us. Everyone was nice to us during our entire stay and very helpful. The place was very clean and the room was well appointed with amenities and very spacious. The staff there all seemed like they actually wanted us to be there and weren't just working to get a check. We attempted to leave to catch our plane at 3AM Monday morning. I was devastated to see that our rental car had a flat tire. Hertz could only call Triple A, but warned that they could not give a time estimate and it may take a while. I frantically tried to change to the spare myself. I quickly realized that I didn't know what I was doing. I walked back inside the hotel and asked Wesley Delany, at the front desk if he knew of any place open or anyone that could help us. With a smile on his face he said yes, he can help us. I was shocked and so grateful. He spent the next hour on the cold ground putting our spare tire on. We ran into all kinds of problems, but he kept at it and got us rolling again. We would never have made our flight without his help! And he was nice the ENTIRE time. He could have easily told us no, like 2 other people did. I hope that a manager sees this review and gets Wesley a bonus/raise because he truly deserves it! Every time we stay in that area we will definitely be back at this hotel because the entire staff at this location was phenomenal. Thank you!

The breakfast is full of 18 knives, fully equipped, swimming pool gym, and sitting in the back garden. Very satisfied hotel, the room is fully equipped with microwave, and small living room

Great time fun outdoor furniture space my kids loved the basket Ball court the pool and hot tub was beautiful just weather wasn't good the fire pit was beautiful and warm and the other guests were friendly the sweet lady who checked us in was amazing and friendly the Wycliffe champagne is amazing breakfast could be a little more better but at least it's beautiful 😍❤️ but don't eat the McDonald's nextdoor it sux and absolutely didn't get the order right after 4 time's I gave up

Great location! Great facilities! Great service