Aloft Playa del Carmen is open in space and spirit, it is a reflection of the promise of our brand by offering purposeful environments and vibrant spaces within a destination that has become one of the most important in the Caribbean, thanks to being an ideal place to rest, go shopping, eat and live unforgettable adventures. It is a lively and bustling place, at any time of the day or night. As our destination, we are the next generation of hotel, using technology and design to enhance experiences and move at the fast pace of our guests.
GGuest User2024.01.01
This new hotel is in a great location, within walking distance to 5th Street, the beaches, and the local community. A+ for location! There is also a beautiful and expansive supermarket right under the hotel to get whatever culinary needs you require. We were upgraded to a balcony room as Bonvoy Titanium,.The price point of the Aloft was also a value, and it is a good bargain in using Marriott Bonvoy points. Javier that checked us in was lovely and gracious, and all staff were pleasant and professional. Aloft is an unusual hotel--one that wants to be a wanna-be hip W Hotel and also a Fairfield Inn for Gen Z'ers. It didn't do either very well, unfortunately. The staff wanted to do well, and perhaps there are still newly opened growing pains that will be worked out. Housekeeping was promised daily, but on 3 out of the 5 days we had to call Housekeeping after returning from the day;'s activities to service the room (which they did right away when called) but this was a big fail. The purified water dispenser in the nice gym was often empty. And generally the upkeep of the hotel is not or was not a priority. It's nice and new and ”hip looking” but metal surfaces and walls by the pool on the 4th floor are rusting already, and little bits of trash on the hallway carpeting remained for the 5 days which showed they didn't vacuum the common areas as often as should be. Room A/C and common area A./C were great! 4th floor pool has city and sea views in the distance and we could often see Cozumel and the cruise ships anchored there in the far distance on most days. I wanted the stay to be great, but it was good.
With a stay at Meliora By Bunik in Playa del Carmen (Downtown Playa del Carmen), you'll be a 4-minute walk from Quinta Avenida and 10 minutes by foot from Playa del Carmen Main Beach. This hotel is 0.7 mi (1.1 km) from Playa del Carmen Maritime Terminal and 0.7 mi (1.1 km) from Mamitas Beach.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and concierge services. Getting to the surf and sand is a breeze with the beach shuttle (surcharge).
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Make yourself at home in one of the 33 air-conditioned rooms featuring flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
GGuest User2023.03.31
I would not recommend this hotel. There was no water supply in the room and electricity supply in the communal area (which means no lift) for our last night of stay. We have to carry our heavy luggage down the stairs at check out. Receptionist promised to refund the money for the last night, but our booking agent said the hotel is not reachable as they never reply to phone calls or emails, so our refund request is still on hold. The hotel committed to proceed with our refund immediately but obviously this is not the case. I am really disappointed with my stay.
Located in Playa del Carmen (Luis Donaldo Colosio), Hotel52 is within a 15-minute walk of Quinta Avenida and Playa del Carmen Main Beach. This hotel is 0.5 mi (0.7 km) from Mamitas Beach and 6.6 mi (10.6 km) from Xplor Theme Park.
Be sure to enjoy recreational amenities including an outdoor pool and bicycles to rent. This Beaux Arts hotel also features complimentary wireless internet access, wedding services, and tour/ticket assistance.
Satisfy your appetite at the hotel's coffee shop/cafe. Grab a drink at the swim-up bar while enjoying a refreshing dip in the hotel pool.
Featured amenities include express check-in, a 24-hour front desk, and multilingual staff. Guests may use a roundtrip airport shuttle for a surcharge, and limited parking is available onsite.
Make yourself at home in one of the 83 air-conditioned rooms featuring flat-screen televisions. Cable television is provided for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.
2022.05.13
I’m not sure why the low review on this hotel. I actually slept better here as compared to the resort I’m at Grand Riviera Princess. I took my parents here for a night to shop at their popular 5th St (which is so freaking expensive- more expensive than the resort merchandise). I booked online and the system suggested the Master Suite since there’s 3 of us. To my surprise…. MASTER SUITE is literally 3 rooms!!!! I actually went downstairs to ask if they made a mistake. I only paid a total of $103!!!!! They gave us Room 210 - which includes 211 and 212!!!!? 210- 2 queen beds 211 - sofa bed with dining table (think of it like a living room) 212- 2 queen beds It was so clean and the bed sheets, pillows and blankets are all oh so comfortable. Since we only stayed for a night- I couldn’t comment on other amenities except it’s the best sleep I’ve ever had since landing in Mexico.
Very Good
98 review
4.1/5
Price from
₹ 2,781
per night
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The Fives Downtown is the picture-perfect retreat for your AAA Four Diamond Caribbean escapade. With 133 spacious residence-style suites, this hotel reflects the beauty of contemporary Mexican high design and the Mayan Riviera charm.
Our enchanting hotel has a particular way of making you enjoy our Sensory Hospitality in every detail, from our impeccable service and avant-garde facilities to the wide variety of activities and experiences it provides for every kind of guest. Delight your senses with the majestic view of its rooftop, simply the best of the city. Swim in its incredible infinity pools while enjoying the best mixology, or relax to the fullest and revitalize the body, mind, and spirit at our world-class spa.
Enjoy the city's best breakfasts at Mercatto, with balanced dishes prepared with the region's freshest ingredients. Do you want to enjoy Mexican folklore. At Cantina El Tigre, you can savor more than 100 tequila and mezcal brands and the city's best tacos. Additionally, thanks to its state-of-the-art meeting rooms, this property is an ideal destination to host events, from executive conferences and business meetings to the most exquisite parties and social occasions.
Thanks to its privileged location, our hotel allows its guests to enjoy the pulsating nightlife, delightful eateries, and endless boutiques of Playa del Carmen's Quinta Avenida, ideal for even the most experienced travelers and shoppers. At The Fives Downtown, we take care of every detail to make your vacation experience in the Caribbean something worth remembering.
GGuest User2023.01.09
The appearance of the hotel is okay, the breakfast is OK, but I don't think it's a four-star hotel, it's almost a three-star hotel. And it's super humid, even the paper towels in the bathroom are wet, it just feels wet to the touch. The whole room smelled of damp, which was very uncomfortable. The service is good, the sink was blocked, and someone came to fix it within ten minutes of calling.
A stay at Hotel Hacienda Del Caribe places you in the heart of Playa del Carmen, steps from Quinta Avenida and Playa del Carmen Main Beach. This hotel is 0.2 mi (0.4 km) from Playa del Carmen Maritime Terminal and 0.8 mi (1.2 km) from Mamitas Beach.
Be sure to enjoy recreational amenities including an outdoor pool and bicycles to rent. Additional features at this hotel include complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).
Stay in one of 34 guestrooms featuring plasma televisions. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
GGuest User2021.01.25
I stayed there 2 nights 21Jan 22 Jan..that s it 2 nights was really nice ..great price .but bottom floor near desk bad idea people talk loud .very early so plan on getting up early ..only draw back but now I know stay up too back.
Thank you for choosing our Wyndham Garden Playa del Carmenl. Hotel is designed with both contemporary style and traditional Chinese architectural influence. Lounges exclusive meeting spaces covering 225sqm indoor swimming pool fitness center concierge service with in-depth knowledge and business center operated around the clock the Hotel caters to the most discerning travelers whether on business or for leisure.
GGuest User2022.01.31
Everything was very good, the facilities are a bit old but of a good size, suggestions would be to add a hair dryer in the rooms and to change the towels since during our stay our towels were not changed even once.
Conveniently located in the heart of Riviera Maya the Residence Inn Playa del Carmen offers easy access to all major business and leisure hubs. Whether you're with us for a few days, a few weeks, or a few months, our extended stay hotel in Playa del Carmen is the perfect spot. Our 149 stylish fully furnished studios, one-bedroom, two-bedroom suites feature fully equipped kitchens along with flexible space to work and live. Our complimentary breakfast making it easy to start every morning just the way you like it. Want to try out a new recipe in the comfort of your home? The Market in the lobby is open 24h a day to find a snack or something easy to prepare and satisfy your cravings day or night. To balance work and play, relax by the pool overlooking the golf course or make it your office for the day. At our hotel in Playa del Carmen, México you can work out on your terms without constraints at our gym or using our curated RI Runs Routes on MapMyFitness. Pets are allowed at our hotel too.
GGuest User2022.12.06
My experience was not very positive, mainly because of the staff at the reception desk,
They charged me twice for my stay even though I showed them that I already paid online, they insisted that I pay again, before accessing the room and still didn’t receive the refund for that second paiement
The room itself is really beautiful , clean and confortable !
They charged us for using some amenities, even though it was in open access and no notice indicated that this was a paying service,
The breakfast is underwhelming to say the least,
The place is close to the parks of Xplore and Xcaret you can either choose to go by walking (30 min) or take a taxi that will cost you 20 dollars for 7 min
But it’s pretty far from the city Center of Playa del Carmen, you will need to take a taxi, it will cost at least 20 dollars, or you could walk for 40 min
This hotel has a very high potentiel, if the reception desk staff would be friendlier, and more helpful, and if they could make a small improvement on the breakfast
When you stay at Platinum Yucatan Princess Adults Only - All inclusive in Playa del Carmen, you'll be on the beach, within a 15-minute drive of Quinta Avenida and El Camaleón Mayakoba Golf Course. This all-inclusive hotel is 5.9 mi (9.4 km) from Playa del Carmen Main Beach and 7.5 mi (12 km) from Maroma Beach.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 13 outdoor swimming pools, a nightclub, and outdoor tennis courts. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Yucatan, one of the hotel's 6 restaurants, or stay in and take advantage of the 24-hour room service. When you are in need of a refreshing drink, visit the beach bar or one of 8 bars/lounges, or 2 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Planning an event in Playa del Carmen? This hotel has facilities measuring 6426 square feet (597 square meters), including conference space. Free self parking is available onsite.
Make yourself at home in one of the 470 air-conditioned rooms featuring free minibar items and plasma televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers.
2024.10.24
We were thoroughly impressed with the chef’s care and attention during our stay. Managing dietary restrictions can be tricky, but Chef Rubicel and Chef Vidal went above and beyond, preparing delicious meals tailored to our needs and sending them straight to our room for added comfort. The kindness made a lasting impression, and we’re grateful for such exceptional service. If you have special dietary needs, this hotel will not disappoint!
When you stay at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only in Playa del Carmen, you'll be on the beach, within a 5-minute drive of Xplor Theme Park and Xenses Park. This beach property is 1 mi (1.7 km) from Xcaret Eco Theme Park and 3.1 mi (4.9 km) from Ferry to Cozumel.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 15 outdoor swimming pools, a waterslide, and a steam room. Additional features at this property include complimentary wireless internet access, concierge services, and a hair salon.
All-inclusive rates are available at this property. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at Mercado San Juan, one of the property's 10 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Wind down with a drink at one of the 12 bars/lounges or 3 swim-up bars. A complimentary buffet breakfast is served daily from 7:00 AM to noon.
Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Planning an event in Playa del Carmen? This property has facilities measuring 26372 square feet (2450 square meters), including a conference center. A roundtrip airport shuttle is complimentary (available 24 hours).
Make yourself at home in one of the 900 individually furnished guestrooms, featuring minibars (stocked with some free items) and espresso makers. Your memory foam bed comes with down comforters and Egyptian cotton sheets. Rooms have private balconies. Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
GGuest User2022.11.11
one of the best hotel I have stayed, you have everything like 12 restaurants to eat and the pools and the place to do kayak and be on the ocean pools ara amazing its a nice resort with everything you can dream, amazing views and the restaurant the mercado san juan its amazing for breakfast its food all around Mexico you need a week to see the whole hotel, plus you have acces to all the parks of Xcaret we try the xenses and Xcaret at night its nice, everything for all the family better than the disneys resorts I think its
one of the top 10 best hotels in the world, it has something for all kind of taste, from privacy to a lot of places for socialize. I will comeback again for longer stay its worth it.
With a stay at Hotel Playa Azul Cozumel in Cozumel (Zona Hotelera Norte), you'll be within a 10-minute drive of Punta Langosta Pier and Playa San Juan. This beach resort is 18 mi (29 km) from Xcaret Eco Theme Park and 22.4 mi (36.1 km) from Playa del Carmen Main Beach.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After a day at the private beach, you can enjoy other recreational amenities, which include an outdoor pool. Additional features at this resort include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
Grab a bite at Palma Azul, one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the beach bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 10:00 AM.
Featured amenities include a computer station, express check-out, and a 24-hour front desk. Free self parking is available onsite.
Make yourself at home in one of the 50 air-conditioned rooms featuring plasma televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature hair dryers and toothbrushes and toothpaste.
Ccnphoebe2024.07.21
Really lovely stay with especially friendly staff in the restaurant. Gorgeous resort with two beaches and nice pools - the food at the hotel restaurant is excellent so we ate there happily every night.
Excellent
102 review
4.4/5
Price from
₹ 9,827
per night
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Latest Reviews for Playa del Carmen hotels
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Explore honest ratings and real traveler reviews to help you find the perfect stay.
4.1/5
Very Good
KKlattThis AWESOME hotel is so much better than 4 stars! The love of my life and I were greeted by the most wonderful check in host! Her name is Lupita! She was so sweet and kind and made checkin the most pleasant ever! Words alone cannot even describe our room! EVERYTHING was PERFECT! We were looking for a beachfront property with also a nice pool and the rooftop pool and restaurant here also deserves 6 stars! If you are a couple you are wasting your time by staying anywhere else but here in Playa Del Carmen!
GGuest UserThe service is given 3 points because as long as you stay in this hotel for the first time, they will sell you a membership, saying it takes a few minutes, but it turns out to be a few hours, wasting the time of the guests
I took my extended family to Playa del Carmen for a fun week. I booked 4 separate 2 bedrooms / 2 bathrooms suites at Anah Suites but were given 3 suites at Anah Downtown and 1 suite at Anah La Playa across the street. They were overbooked and our concierge, Daniel Jimenez, tried to accommodate us by offering to move us to the La Quinta by Anah on 5th Avenue & 40th, but we realized that the current location was actually the best since it was close to everything. Daniel was really accommodating and the staffs were really nice! The suites were offered at a good price for the money, however, it is close to a busy street. I let the rest of my family stay at the suites at Anah Downtown and we stayed in the suite at La Playa across the street. Our room was clean but one of the toilet wasn't flushing in 1 bathroom and the shower barely worked in the other bathroom. This was annoying at first, but wasn't a big deal since we spent most of our time outdoors doing activities. Be warned that nearby streets are constantly busy (noise all day and all night) and for our trip, the other guests were coming home at 3:00AM in the morning and making a lot of noise. Playa del Carmen is very close to Xcaret, Xplor, Xel-ha, Tulum and a lot of cenotes that were really fun to swim in. We will definitely do this again soon.
YYOUFANGThe hotel does not have a breakfast. It is convenient to have supermarkets and restaurants in the surroundings. There is parking lot. It is close to the sea. It is convenient to swim with a pool. There are many specialties by the sea, and many small gift shops.
GGuest UserIt is located in the most central location in the Praya del Carmen area. The beach is close, the bus is close, and the supermarket is close. If you are planning to travel to this area.
There is no reason not to choose this hostel.
step. I like to read books quietly. This hotel is not suitable for people with insomnia.
The hotel is beautiful. The inner rooms are relatively quiet.
KKristinaThe hotel is absolutely gorgeous, lots of palm trees, flowers, birds - during a day that's a quiet paradise. But at night... Sweet Jesus, there are two bars next to the hotel, and you can hear them both PERFECTLY. If you are a night person and won't be in bed until 2am, you're good. But if you dare to try sleep a little earlier, you may be a little bit distracted.
Rather than that, the hotel, facilities, people, service, location - everything is awesome.
GGuest UserFrom start to finish, the experience at Ocean Riviera Paradise El Beso was simply outstanding. The resort itself is beautiful, with immaculately maintained grounds. But what really stood out to me was the exceptional service provided by the employees, particularly Miroslava, Rafael, Timu, Jorge (from the trolly), Mijael (bartender), and Francisco!! As mentioned, the employees at Ocean Riviera Paradise El Beso that truly make the resort stand out and made our time there absolutely AMAZING are Miroslava, Rafael, Timu, Jorge (from the trolly), Mijael (bartender), and Francisco! Here are some more positives about their exceptional service: * They are incredibly knowledgeable about the resort and the surrounding area. They were always happy to provide recommendations for activities, restaurants, and local attractions, and they seemed genuinely invested in ensuring that we had a wonderful time! * They were dedicated to providing exceptional service and ensuring that we felt valued and appreciated. They clearly take pride in their work and went out of their way to make sure that every guest had a personalized and memorable experience. * They are warm, friendly, and approachable. They are always available to answer questions or offer assistance, but never intrusive or pushy. * They are professional, and they take their jobs very seriously. They are punctual, reliable, and always strived to exceed guest expectations. Overall, these employees at Ocean Riviera Paradise El Beso are truly exceptional. Their dedication to providing outstanding service and ensuring that guests have a wonderful time is evident in everything they do. I can't speak highly enough of them and their commitment to making the resort a truly special place. Please do ensure this feedback is shared with them all. THANK YOU FOR THE AWESOME TIME GUYS!!! You made the trip super awesome and we are super grateful to have met you all. - Adrian (NYC)
GGuest UserThe hotel is an older hotel. The location is great for access to the beach and walk around 5th Ave. The bartenders and the travel shop/scuba shop were great the hotel maintenance and front desk staff were not the best. We did have issues with our rooms and they were fixed eventually except the king room
that we booked was not available and we had to share a double bed. Iit’s an older hotel with musty smells and stuck drawers. The pool closed early on a Saturday night (8pm) but the mariachi/karaoke can play until 11pm and the noise will carry into the room. The kelp on the beach is filled with sand fleas and we came home with over 100 sand flea bites between the 5 of us. The buffet was ok but not worth $45 per day per person.
MMendezIn general I had a great time, good location, different theme in rooms, the treatment of people at the reception is very good, the facilities need maintenance and a little investment, they look somewhat neglected. Breakfast is good but very late.
GGuest UserFour family couples rented 4 condos here in Feb 2023. We were there a week. Playa Del Carmen (PDC) is no longer a sleepy fishing village and Google says has 340,000 population. The touristy pedestrian 5th Avenue is flanked by a great music scene reminiscent of New Orleans - IMP. Lots of great live music everywhere, afternoon and evening. As with all tourist destinations it was not inexpensive. While you could find deals (25 peso tacos at The Best Tacos Ever on Mondays) - and local beer from 50 - 65 pesos, hamburgers were 250 pesos at the beach clubs, and we paid as much as 500 pesos for lunch portion of grilled mahi-mahi with a small portion of yam fries. This seemed to always include fresh corn chips, salsa and very often live bands, not mariachis, but 3 to 5 piece bands. This is a new condo hotel residence located at 42nd Street and 5th Avenue, which is 2km north of the ADO bus terminal, the ferry terminal and the centre of the tourist area all of which are on 5th Avenue. It is about 4 blocks to the clean and modern Chadraui Grocery store and 4 blocks to the beach. It is a very pretty building with marble floors, open air lobby with front desk and coffee shop. Great cappuccino. The front desk is manned during the day time. Carlos was friendly, spoke English fluently and was very helpful. The desk’s job was to call the owner if there was a problem with a suite. There is a security person at the building lobby entrance 24 hours. Fresh linens were on Wednesday. This is not a full service hotel. The condo units are owned by different people - meaning, to us, each unit has different kitchen supplies and maintenance, for example. The one bedroom units have two bathrooms, and are designed to be locked off to create 2 separate units. The square footage of what you are renting is listed on the website. Check this carefully to know what you are renting. We had a full ( both parts - Suite 205 and 205L) of a one bedroom suite with balcony. One part would be bedroom with king bed, TV and bath. The other part has kitchen, table height dining bar for 4, TV and a pull out couch and bathroom. The building opened November 2021 and with travel restrictions, I am guessing this season could be considered their first. Like all new buildings, it has construction glitches to be worked out. Hot water was intermittent, water pressure was highly variable and for 24 hours there was no water. The safe in 205L did not work. One of our group (305 and 305L) had next day service (24 hours +) on getting their safe open when it failed. The entrance key for the suite is kept in a lock box beside the entrance door. You will be given a code to access your key. The locks are fussy. We requested and received a key card for the second entrance door. The balcony doors slide back to create a full open air kitchen. The bedroom had blackout curtains. The kitchen had dishes and cutlery for 4. It had 2 non-stick fry pans and assorted non-stick pots and cooking implements. There was
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