Guest User
July 2, 2024
-The pool and beach facilities were excellent. The entertainment team, including Borris, Myriam, Katrina, and Edgar, provided exceptional service and organized enjoyable activities in the pool and captivating shows in the evenings. Thank you guys u r the best! The restaurant, housekeeping, and bar staff were consistently friendly and efficient in their service. The guest rooms were well-maintained, clean, and offered a pleasant view of the ocean from the balcony. The hotel's location is highly convenient, within walking distance of the city center. One area for improvement lies in the cleanliness of the hot tubs. Additionally, the sales staff responsible for promoting tours, memberships, and spa services exhibited excessive persistence in their sales efforts, they would follow u around the resort which may be perceived as intrusive by guests.