Ritzton Hotel Reviews
Ritzton Hotel
128, Jalan Serampang, Taman Tebrau Jaya, Plentong, Johor, 80400, MalaysiaView Hotel Details
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Ritzton Hotel Guest Reviews
3.9/5
Good
652 review
Verified reviewsLocation4.2
Amenities3.8
Service3.8
Cleanliness3.8
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All Reviews(652)
Positive reviews(598)
Reviews with photos/video(181)
Awesome stay(97)
Great service(47)
Great location(38)
Small room size(31)
Great value for money(19)
Convenient location(16)
Many dining options(6)
Negative reviews(54)
Eeeche
King Room
Stayed in Jun 2024
Couples
10 review
Great
Posted on Jun 27, 2024
Nice little budget hotel. Cosy and clean. The con is the bathroom had a overhead rain shower only but no external shower head if I donβt wish to get my hair wet. Also the air con unit is directly above over the bed so it will be extremely cold times to come
Response from Property: Dear customers, thank you very much for giving us such a wonderful evaluation! We are very happy to know that you are satisfied with the service and staying experience of our hotel. Your praise is the best reward for our team's hard work. We will continue to work hard to provide quality services to ensure that every customer can enjoy a comfortable and pleasant accommodation experience. If you have any other needs or questions, we are always willing to help. Thank you again for your support and praise. Looking forward to welcome you again to our hotel and provide you with better services.
Anonymous User
King Room
Stayed in Jun 2024
Friends
7 review
Posted on Jun 23, 2024
Run down hotel and room and lobby smelled of cigarette the entire stay. Room was old. Saw that we were changed to a 1st level room from 3rd floor. Room was not the same as the picture when we made our booking
Response from Property: Dear customers, Thank you very much for your rating and feedback. We sincerely apologize for the problems you encountered during your stay. We attach great importance to your opinion, and we will seriously reflect and take appropriate measures to improve our service quality to ensure that similar problems do not happen again. We hope to have the opportunity to make up for previous omissions. If you choose to stay in our hotel again, we will do our best to provide you with better service and make you feel truly satisfied. If you have any other questions or needs, please feel free to contact us. We will do our best to ensure your next stay is satisfactory.
Eric Xia
Double Room
Stayed in Jun 2024
Couples
5 review
Very Good
Posted on Jun 26, 2024
The room is comfy and price is good.
Good location, within walking distance to many eateries.
Response from Property: Dear customers, thank you very much for giving us such a wonderful evaluation! We are very happy to know that you are satisfied with the service and staying experience of our hotel. Your praise is the best reward for our team's hard work. We will continue to work hard to provide quality services to ensure that every customer can enjoy a comfortable and pleasant accommodation experience. If you have any other needs or questions, we are always willing to help. Thank you again for your support and praise. Looking forward to welcome you again to our hotel and provide you with better services.
Vel TCH
Deluxe Triple Room
Stayed in Jun 2024
Family
7 review
Posted on Jun 22, 2024
Room service is not done automatically - u need to inform the reception for it
Walls are quite dirty , space is enough:
Super budget hotel hahaha if u donβt mind.
Room is small but good enough to just sleep the night
Response from Property: Dear customers, Thank you very much for your rating and feedback. We sincerely apologize for the problems you encountered during your stay. We attach great importance to your opinion, and we will seriously reflect and take appropriate measures to improve our service quality to ensure that similar problems do not happen again. We hope to have the opportunity to make up for previous omissions. If you choose to stay in our hotel again, we will do our best to provide you with better service and make you feel truly satisfied. If you have any other questions or needs, please feel free to contact us. We will do our best to ensure your next stay is satisfactory.
Hero is everywhere
Double Room
Stayed in Jun 2024
Other
23 review
Posted on Jun 13, 2024
We're getting a room with unpleasant smell from bath room. Although Hotel staff helped to put air freshener but after shower the strong smell come back again from drain.
I hope hotel management can pay attention to this issues. Other issues like towel got unpleasant smell also. ππ
Response from Property: Dear customers, Thank you very much for your rating and feedback. We sincerely apologize for the problems you encountered during your stay. We attach great importance to your opinion, and we will seriously reflect and take appropriate measures to improve our service quality to ensure that similar problems do not happen again. We hope to have the opportunity to make up for previous omissions. If you choose to stay in our hotel again, we will do our best to provide you with better service and make you feel truly satisfied. If you have any other questions or needs, please feel free to contact us. We will do our best to ensure your next stay is satisfactory.
travel nice mood nice dream enjoy the moment
King Room
Stayed in May 2024
Business travelers
5 review
Very Good
Posted on May 25, 2024
So far location is rather best , restaurant and service all have here, nearly go anywhere,
Response from Property: Dear customers, thank you very much for giving us such a wonderful evaluation! We are very happy to know that you are satisfied with the service and staying experience of our hotel. Your praise is the best reward for our team's hard work. We will continue to work hard to provide quality services to ensure that every customer can enjoy a comfortable and pleasant accommodation experience. If you have any other needs or questions, we are always willing to help. Thank you again for your support and praise. Looking forward to welcome you again to our hotel and provide you with better services.
Milk707
Standard Single Room
Stayed in May 2024
Solo travelers
9 review
Great
Posted on Jun 9, 2024
Good price for 1 pax , room was abit small though. If u book early it can be as low as $35. Location was good as nearby many eatery and famous beancurd nearby.
Response from Property: Dear customers, thank you very much for giving us such a wonderful evaluation! We are very happy to know that you are satisfied with the service and staying experience of our hotel. Your praise is the best reward for our team's hard work. We will continue to work hard to provide quality services to ensure that every customer can enjoy a comfortable and pleasant accommodation experience. If you have any other needs or questions, we are always willing to help. Thank you again for your support and praise. Looking forward to welcome you again to our hotel and provide you with better services.
Zhiyuan
King Room
Stayed in May 2024
Couples
38 review
Posted on May 2, 2024
Extended our stay here due to the very good location. The tau huay opposite is a must try. The fish pot opposite is very good too.
Response from Property: Dear customers, thank you very much for giving us such a wonderful evaluation! We are very happy to know that you are satisfied with the service and staying experience of our hotel. Your praise is the best reward for our team's hard work. We will continue to work hard to provide quality services to ensure that every customer can enjoy a comfortable and pleasant accommodation experience. If you have any other needs or questions, we are always willing to help. Thank you again for your support and praise. Looking forward to welcome you again to our hotel and provide you with better services.
Thong
King Room (No Window)
Stayed in Apr 2024
Solo travelers
8 review
Very Good
Posted on May 1, 2024
Value for money, room is clean, surrounding got a lot restaurant and coffee shop. Walk to KSL about 800 meter
Response from Property: Dear customers, thank you very much for giving us such a wonderful evaluation! We are very happy to know that you are satisfied with the service and staying experience of our hotel. Your praise is the best reward for our team's hard work. We will continue to work hard to provide quality services to ensure that every customer can enjoy a comfortable and pleasant accommodation experience. If you have any other needs or questions, we are always willing to help. Thank you again for your support and praise. Looking forward to welcome you again to our hotel and provide you with better services.
SuperSub
King Room
Stayed in Apr 2024
Couples
43 review
Very Good
Posted on Apr 24, 2024
Room is Clean, and Spacious
Lobby is spacious too.
Toilet is a bit squeezy
Near eateries and massage.
At night can hear car speeding
Response from Property: Dear customers, Thank you very much for your rating and feedback. We sincerely apologize for the problems you encountered during your stay. We attach great importance to your opinion, and we will seriously reflect and take appropriate measures to improve our service quality to ensure that similar problems do not happen again. We hope to have the opportunity to make up for previous omissions. If you choose to stay in our hotel again, we will do our best to provide you with better service and make you feel truly satisfied. If you have any other questions or needs, please feel free to contact us. We will do our best to ensure your next stay is satisfactory.
SIG92
Standard Single Room
Stayed in May 2024
Business travelers
36 review
Outstanding
Posted on May 17, 2024
One of the most value for money hotel. I will awhile stay here when I come to jb
Response from Property: Dear customers, thank you very much for giving us such a wonderful evaluation! We are very happy to know that you are satisfied with the service and staying experience of our hotel. Your praise is the best reward for our team's hard work. We will continue to work hard to provide quality services to ensure that every customer can enjoy a comfortable and pleasant accommodation experience. If you have any other needs or questions, we are always willing to help. Thank you again for your support and praise. Looking forward to welcome you again to our hotel and provide you with better services.
Guest User
King Room (No Window)
Stayed in Apr 2024
Couples
3 review
Outstanding
Posted on Apr 14, 2024
The hotel is good and clean. The king size bed is soft . The staff is friendly also , I needed paper to write he give me afew piece to write
Response from Property: Dear customers, thank you very much for giving us such a wonderful evaluation! We are very happy to know that you are satisfied with the service and staying experience of our hotel. Your praise is the best reward for our team's hard work. We will continue to work hard to provide quality services to ensure that every customer can enjoy a comfortable and pleasant accommodation experience. If you have any other needs or questions, we are always willing to help. Thank you again for your support and praise. Looking forward to welcome you again to our hotel and provide you with better services.
Anonymous User
Queen Room
Stayed in May 2024
Solo travelers
2 review
Very Good
Posted on May 31, 2024
Not bad worth the money . Overall is good . Will come back again.
Response from Property: Dear customers, thank you very much for giving us such a wonderful evaluation! We are very happy to know that you are satisfied with the service and staying experience of our hotel. Your praise is the best reward for our team's hard work. We will continue to work hard to provide quality services to ensure that every customer can enjoy a comfortable and pleasant accommodation experience. If you have any other needs or questions, we are always willing to help. Thank you again for your support and praise. Looking forward to welcome you again to our hotel and provide you with better services.
Seek ling Voon
Queen Room
Stayed in May 2024
Couples
1 review
Posted on May 25, 2024
Quick ok, but only one plug in the room,. Bed vwy comfortable
Response from Property: Dear customers, Thank you very much for your rating and feedback. We sincerely apologize for the problems you encountered during your stay. We attach great importance to your opinion, and we will seriously reflect and take appropriate measures to improve our service quality to ensure that similar problems do not happen again. We hope to have the opportunity to make up for previous omissions. If you choose to stay in our hotel again, we will do our best to provide you with better service and make you feel truly satisfied. If you have any other questions or needs, please feel free to contact us. We will do our best to ensure your next stay is satisfactory.
Guest User
King Room
Stayed in May 2024
Family
3 review
Outstanding
Posted on May 22, 2024
Repeat customer for budget hotel stay. Not for fussy customer.
Response from Property: Dear customers, thank you very much for giving us such a wonderful evaluation! We are very happy to know that you are satisfied with the service and staying experience of our hotel. Your praise is the best reward for our team's hard work. We will continue to work hard to provide quality services to ensure that every customer can enjoy a comfortable and pleasant accommodation experience. If you have any other needs or questions, we are always willing to help. Thank you again for your support and praise. Looking forward to welcome you again to our hotel and provide you with better services.