Plentong Spa Hotels

Service: The service was excellent. The receptionist was friendly and polite. I appreciated that they lent me the adaptor since I didn't wanna buy - got so many at home already Room: The room was spacious with a single sofa. While there was no bathtub, the bathroom had high water pressure and included complimentary toiletries such as shower gel, a comb, and a dental kit. The in-room amenities like Nescafé, Dilmah tea, sugar, and creamer were a nice touch. Bed: The bed was very comfortable with clean sheets, and the pillows provided good comfort. Room Smell: Upon entering the room, there was an unpleasant odor, but thankfully, it dissipated after a while. Wi-Fi: The Wi-Fi was fast and free, which was a big plus for staying connected. TV Channels: The TV offered Malaysian channels like TV1, TV2, and TV3, as well as all Singapore channels. However, there were no Astro channels available. Location: The location wasn’t ideal for me. The nearest quality mall was Southkey Midvalley, while the local option was AEON Permas Jaya. Carpark: The car park was spacious and could accommodate both cars and motorbikes. However, it was quite dusty and would benefit from more frequent cleaning. Parking for motorbikes was free, which was a nice perk. 5-star hotel should have usb sockets on the wall

I recently stayed at this hotel and while there were some positives, there were also several areas that need improvement. The room itself wasn’t very well maintained and had an old appearance. The furniture and decor looked dated, which gave the room a somewhat worn-out feel. Cleanliness could also be improved as there were a few areas that didn’t feel as fresh as expected. On the bright side, the hotel offers full amenities, which was a nice touch. The location is definitely a highlight—there are plenty of eateries nearby. We enjoyed a delicious meal of lok lok at a spot just a short walk from the hotel. The owner of the lok lok stall was extremely friendly and provided great service, which added to our overall experience. Overall, the hotel could use some updates and a focus on cleanliness, but the location and nearby food options were great.

Had a birthday surprise for our 2-year-old girl. Requested St Giles to help decorate the room, and they did a wonderful job. They even provided a birthday cake! Thank you! Overall, I am very satisfied, clean room, lovely view. The best part of the hotel is easy access to Mid Valley mall where there are lots of food, entertainment and much more!

This executive room is bigger and cleaner (cleaner is just my personal opinion). The rooms are basic, minimal (as the name suggest) yet cozy, though the soundproofing could be improved, as some noise from the corridor was audible in certain rooms. While the hotel isn’t within walking distance to large malls, it’s quite conveniently located with a few coffee shops, convenience stores, and eateries just a 3-5 minute walk away. The hotel is also about a 30-minute taxi or Grab ride from City Square JB, making it accessible to major attractions. Overall, a solid option for those who value a good location and comfortable stay.

This hotel is near to custom. There are a lot of shops nearby which are convenient. But the hotel carpark needs to walk a distance... not convenient for carpark... The hotel room only provides disposable toothbrushes, toothpaste, shampoo, and conditioner. Still alright. No slipper and no face towel. Will book again this hotel next time

This hotel has 70+rooms. More than half of it are without window. The twin beds room seem alright. Its small but you get hair dryer, iron & board, kettle, 2 minerals water bottles. Working aircon and hot water. Able to watch free to air TV channels from Malaysia and Singapore. Free simple breakfast include coffee, tea, powder orange juice, milk, cereal, white bread w toaster, jam and butter, water melon, orange, cherry tomato, lettuce, baked bean, hot dog, garlic bread, fries, spring roll, mini pau, mushrooms soup, porridge, fried rice, noodle. Not enough, walk out to the coffeeshop behind the hotel, open by 7am. Indeed, its time to change their set of towels and bed sheets etc, WORN out. Need improvement on this area. Those pictures displayed on booking websites seem like computer generated imagery. Outdoor parking charges seem to be covered by the mgmt. This hotel very suitable for running errands between banks as there are MORE than 10 foreign and local finance houses along Molek Utama. Overall, happy to stay here again as the daily rate is attractive for what it offer currently.

This hotel cleaness is acceptable and crew serviced is good,my room tv having problems received program but serviced it very fast after I feedback to counter,appreciate for fast response. But the only down point is when I check in ,room allocation to me is without windows,while my booking is room with windows,I need to additional top up money to having room with windows