Hotels near Katzenstein, Pobershau

Hotel Weißes Ross Marienberg Erzberge A small city hotel 100 metres from the market. Ordinary, clean, cozy rooms, a small sauna, bar, restaurant and delicate kitchen offer a good starting point to froze all possibilities of winter sports in the surrounding area. Four stars are not five stars, but they must also be defended/realized on a continuous and comprehensive daily basis. Server in Leggings, relaxing hygiene measures (on the second day no gloves for guests at breakfast buffet, staff temporarily without mask), extreme kitchen smells throughout the hotel due to open kitchen traction, No water donor or bottles of mineral water in the sauna area, reception often silent and dry, up to the exodus baked slices bring some points of decline and unfortunately allow only 3 stars. A look at the guest review would also have revealed here that our son is not 7 but 15 years old and does not need a ”pittiplatschmenu”. Also the constant requests of guests for breakfast for coffee, coffee seed, Success etc are unnecessary. On our table for dinner, flowers were untouched with sadly hanging heads throughout the period. The service must take this in mind and ensure continuous refreshment. Here the house could be safely inclined and quickly reach the 4-star level.

Room: This is a budget hotel, so the rooms are a bit small, but there are plenty of creative use of space here and the room still has a desk and chair. If you've ever been to a Super 8 Motel in the USA, this place feels like a noticeable upgrade. The mattress was comfortable but the pillows caused some neck pain, would prefer firmer pillow options. There isn't a coffee machine in the room (forcing you to buy it from downstairs) but of course, Super 8 is a budget brand. Towels and soaps are included. Noise was quiet, our room faced the backside of the building. Wifi: I didn't run a test, but expect around 15-20mbps (maybe more) Zoom calls and streaming Netflix were totally fine. Service: Melanie (front desk person with glasses) was amazing, and provided a level of service I expect at an Iberostar resort or a Hilton hotel, honestly. Her English was fluent and was willing to use Google Translate to bridge some language barriers with some of the friendly Ukrainian guests. She had a kind attitude and was a delight to interact with if you had questions. For management, please promote her to a supervisor or management role. If all the other employees were like her, my review would be 5 stars. The cleaning staff were friendly enough, but knocked on our door at 8:50AM on a sunday morning to ask us whether we wanted cleaning or not which was a bit early for my taste as I was asleep. Please note, the front desk people in the night shift are not as fluent in English, so be prepared for some Google Translate and hand gestures. There was one particular gentleman (with short brown hair) that gave me and my partner some weird vibes. Asked very in-depth questions about our relationship instead of answering some questions we had about the hotel. Nothing happened, but just a very uncomfortable feeling. Location: This was very central to Chemintz Zentrum, also about 15 minutes to the Chemnitz Hbf by foot. Lots of food options around, honestly a very good location. Food: Breakfast wasn't too bad actualy for 12 euros. Automatic Expresso/Coffee machine, selection of juices, bread rolls + assortment of spreads, scrambled eggs, bacon/sausage, waffle/pancakes, and some cold meats. While there are cheaper options at some bakeries, this breakfast is worth it. NOTE: Because of construction, the parking garage is VERY tricky to get into. Basically, go in the bus/tram lane towards Biendo Hotel opposite of Stadthallen Park (if you're not from Germany, this is sketchy but it's legit). After 250m, you'll then see Vapianos on the left, turn into that area, there's a small road that hugs the building opposite of Vapianos. Then turn left into the Eins Energie building. Parking garage is on the right.