Holiday Inn Express & Suites Pocatello Guest Reviews
4.6/5
Great
107 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.7
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All Reviews(107)
Positive reviews(101)
Negative reviews(6)
Dan
Standard Two Queen Room with Balcony
Stayed in Jun 2024
Family
18 review
4.0/5
Very Good
Posted on Jun 14, 2024
Very convenient for business trips
Drew
Standard Two Queen Room
Stayed in Sep 2022
Couples
1 review
4.2/5
Very Good
Posted on Sep 13, 2022
Quite place to get a good night's rest, and breakfast was very good.
The staff were pleasant and very helpful. This is definitely a place I would stay at again if in the area.
Guest User
Standard Two Queen Room
Stayed in Aug 2022
Family
2 review
5.0/5
Outstanding
Posted on Aug 10, 2022
Very clean and spacious! Had everything we needed! Workers were very nice and breakfast was delicious!
Cheryl
Standard Two Queen Room
Stayed in Jun 2022
Other
2 review
4.0/5
Very Good
Posted on Jul 5, 2022
Friendly & courteous team members. The balcony view was entertaining and the swimming pool, the kids loved.
We first stayed here for an official visit at ISU. Came back for a spring game and it was nice. I wish people would respect signs and not allow doors to slam. Had asked for no feathered items, yet we still had them. Food service was a bit slow. They were out of several things, which was a bit frustrating. I get that it was a Sunday morning, and… We will be back, I’m sure.
Sandy
Stayed in Mar 2024
Business travelers
3.0/5
Posted on Mar 20, 2024
This is a comfortable hotel and I have stayed here many times in the past. I am usually there every six week or less. The latest decision to take coffee out of the room will be the last time I stay here. You now have to go downstairs to get you coffee. I like coffee first thing in the morning while I am getting ready. I am not about to go down and get coffee in robe. If you are not into coffee, it is a great place to stay. Listening to many guest that stayed there about the fact that coffee is not in the room prompted them to say they would never stay at this hotel or chain again. I think this is a BAD DECSION!
Wendy
Stayed in Mar 2024
Other
4.0/5
Very Good
Posted on Mar 11, 2024
I missed having a coffee maker in our room but the fresh ground coffee in the lobby was good. The frig was very small. Overall the room was very clean they did gorget to check the frig however. Beds are soft. Staff very friendly and helpful. The hotel was peaceful even with dance competitions going on. Beautiful view of the mountains
Shane
Stayed in Mar 2024
Other
1.0/5
Posted on Mar 10, 2024
Always call ahead about swimming pool and hot tub several hotels in the area dont have working pools or hot tubs. I ended up going to a different hotel after several phone calls to several hotels.
Jen
Stayed in Mar 2024
Family
3.0/5
Posted on Mar 8, 2024
The property was clean and conveniently located but as we were traveling and forced to stay the night in a hotel due to travel conditions, it wasn’t ideal to not have a working tv.
Verified traveler
Stayed in Feb 2024
Other
4.0/5
Very Good
Posted on Feb 28, 2024
Nice facility, quiet room to watch the wild winter weather outside. Lots of good choices for breakfast. No cups of any type in the room -- kinda odd.
Gerardo
Stayed in Mar 2024
Other
5.0/5
Outstanding
Posted on Mar 31, 2024
The pool is open all day and easy to check in and very nice person to work in the hotel
Mitzi
Stayed in Feb 2024
Family
5.0/5
Outstanding
Posted on Feb 15, 2024
Great hotel near the college. Nice lobby area great to visot in. Pool area is great. Breakfast was good with plenty of options and refreshed on a regular basis.
No dining within walking distance.
Steep hill up to hotel. Light snow the first morning and lots of cars were having trouble on the hill to get up to hotel,
Sung-Cheng
Stayed in Jan 2024
Family
5.0/5
Outstanding
Posted on Jan 15, 2024
A little bit old, but everything is nice. Fancy 24 hr coffee machine, very help and friendly staff. And awesome views.