Mgr or owner did not speak English (even though adverstised at Eng speaking), only German, and was incredibly rude. The AC in my room was not working and I could not find her (owner) anywhere. I had to call ******* mulitple times to get in touch with her. She ignored me 3x re: AC, instead showing me how to operate it on the one in the 'lobby'. I tried to tell her each time that it wasn't working. She would then disappear again. FINALLY, after ******* spoke to her, she came up to my room to fix the AC. It WAS NOT WORKING - a hidden breaker was switched off - no way for me to figure that out on my own. She didn't apologize or even offer a bottle of water as I was dripping with sweat. She closed the bar/rest early, so I couldn't even purchase anything. I had to walk down the beach to get a cold drink. Room was TINY, which I didn't mind bc it was just me and was for one night (airline rebooked me). Couldn't even open my suitcase in the room. DO NOT STAY HERE! 3 stars, my ass. 0 stars would be more accurate.