Hotel Snow Peak Reviews
Hotel Snow Peak
Lakeside Rd, Pokhara, Gandaki, 33700, NepalView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Hotel Snow Peak Guest Reviews
4.1/5
Very Good
13 review
Verified reviewsLocation4.1
Amenities4.1
Service4.1
Cleanliness4.1
Filter by:
Sort by:
All reviews(13)
Positive reviews(9)
Reviews with photos/video(4)
Negative reviews(3)
sir.rob1n
Deluxe Double Room With Balcony
Stayed in Apr 2024
Solo travelers
1 review
Great
Posted on May 11, 2024
Very nice hotel. Good location just a walking distance to central bus station and a big park near the lake. I was there for one night only, the room was on the top floor, spacious, clean and comfortable, the city view was nice but unfortunately it was very foggy in the morning and during the day and the snowy himalaya mountain ranges were not in sight at all (bad timing🙁). The staff services were great, very helpful and attentive (especially Mr.Milan Aryal 👍). The food from resto (pasta) was also very nice and tasty. Keep up the great work and surely will stay at snow peak hotel if ever go back to Pokhara! Cheers...
Response from Property: Dear Valuable Guest,That sounds like a wonderful experience at Snow Peak Hotel in Pokhara! It's fantastic that you found the location convenient and enjoyed the proximity to the central bus station and the scenic park by the lake. It sounds like the staff, especially Mr. Aryal, went above and beyond to ensure your satisfaction, and the delicious pasta from the restaurant added to the overall experience. Your positive feedback will encourage them to keep up the great work. Here's hoping for clearer skies on your next visit to Pokhara! Cheers to more memorable stays at Hotel Snow Peak in the future!Thank you.
Mahadi Hasan Rasel
Deluxe Family Room with Balcony
Stayed in Sep 2023
Family
5 review
Outstanding
Posted on Sep 28, 2023
Great experience. The hotel is located in a perfect place. You will be able to see the peaks from your balcony and roof top. The hotel is very clean and neat. Rooms are spacious and comfortable. Hotel staff are very friendly. My stay was enjoyable here. I recommend this hotel.
Response from Property: Dear Mahadi Hasan Rasel,Thank you for choosing us and giving us a perfect rating. Your satisfaction is our ultimate goal, and your feedback motivates us to continue delivering exceptional service.
mcpo
Deluxe Triple Room With Balcony
Stayed in Feb 2024
Travel with friends
145 review
Outstanding
Posted on Feb 15, 2024
The following are real pictures and videos I took when I checked into a hotel in Pokhara, Nepal on February 14, 2024. I stayed in room 202 that day. Hotel location: Pokhara is relatively convenient for transportation, but it is within walking distance. Hotel facilities: Look at the pictures for yourself, which were taken when I checked in that day. Look at the pictures for bedding and linens, the bed is quite comfortable. No disposable slippers are provided (generally not provided abroad). Hotel decoration: Look at the pictures for yourself. Toilet: Not separated by dry and wet. Breakfast: Look at the pictures for yourself. Hotel service staff: I personally feel that they are very service-minded and quite considerate during my stay. The pictures of the hotel are consistent with the pictures of the actual room I stayed in.
Original TextTranslated by Google
6/14
Response from Property: Dear MCPO,Your 5/5 rating fills us with joy! Thank you for your recent stay and amazing pictures clicked at Hotel SnowPeak. We are committed to continuous improvement and your feedback helps us immensely. Look forward to serving you soon!
Lijiangzhige
Standard Family Room with Private Bathroom
Stayed in Jul 2024
Solo travelers
117 review
Posted on Jul 16, 2024
It's a very bad hotel, don't stay there, it's designed to rip off Chinese people. I don’t know how the good reviews of their hotel came about. The bedding was damp, there were no toiletries, and the front desk charged me 500 rupees. They said the price was low. Why should they list it online for such a low price? When they arrived, they said they would pay the difference. Isn't this an obvious scam?
Original TextTranslated by Google
Response from Property: Dear Guest,Namaste and warm greetings from Snow Peak Hotel!Thank you for providing your valuable feedback. We apologize for any inconvenience you experienced during your stay. We will ensure our staff receives proper training to prevent similar issues in the future.I would like to clarify a few points from our end. Firstly, while we do provide basic toiletries in the room, they may not have met your expectations. We offer what is listed on our online platform. Secondly, you booked a Standard Deluxe room, but we upgraded you to a Deluxe Double room, which is a higher category. Please note that room upgrades are subject to an additional charge, which is reflected in the higher rates for different room categories online.The amount you paid at check-in was agreed upon mutually, based on the room category you received. We hope this clarifies any misunderstandings that may have arisen from miscommunication or language differences.We appreciate your feedback and will be more attentive to these details in the future. We look forward to the opportunity to serve you again.Warm regards,Prashant Rijal
Anonymous User
deluxe double room
Stayed in Dec 2022
Solo travelers
1 review
Outstanding
Posted on Dec 30, 2022
The location is good, the view is good, the staff is friendly, the room condition is good.
everything was good
Original TextTranslated by Google
Response from Property: Thank you for taking the time to rate our hotel with 5 stars! We hope to have you back with us soon!
cowboyben
Stayed in May 2024
Travel with friends
Outstanding
Posted on May 5, 2024
We paid around USD21 per night which I feel was a very good bargain but was told this is a luxury price for Pokhara. I really feel it was quite the steal for the following reasons 1) staff was very attentive, 2) room was clean, 3) beds were very comfortable, 4) room size was very good, and 5) came with a simple yet filling breakfast. It was also in a quiet part of Pokhara, but note this is in street 1 vs where the more happening places start around street 7ish so just be prepared to walk a bit longer. But considering you're in Pokhara, I'd assume you'd have done some trekking so what's a bit more walking anyway
Response from Property: Dear Valuable Guest, Thank you for taking the time to share your positive feedback! We're pleased that you found our location peaceful, with attentive staff, clean rooms, comfortable rooms, and delicious breakfast. Thank you again for choosing to stay with us, and we look forward to welcoming you back for another memorable experience in the future! Thanks
Guest User
Stayed in Mar 2024
Family
Posted on Mar 1, 2024
Worst experience. Unprofessional. No customer care. Bad behaviour of front desk. Highly recommended not to visit this place. The room is fine but no proper arrangement of toiletries, untidy room. No value for money. People will get far better rooms and services in Pokhara in given price.
Response from Property: Dear Valuable Guest, We are truly sorry to hear about your disappointing experience during your stay. Your feedback is invaluable to us, and we sincerely apologize for falling short of your expectations. We're committed to improving and hope you'll give us another chance to exceed your expectations in the future. Thanks.
sylvie m
Stayed in Feb 2024
Solo travelers
Outstanding
Posted on Feb 24, 2024
5 stars to the manager of the hotel Mr Siddhant Bhusal for his kindness, he is trying his best to make the guest happy, confortable. Wonderful customer service. I recommend this hotel. I had a comfortable clean room with hot shower, heater, nice bed , a balcony with a fantastic view on the Himalayas . Breakfast was included, a lift for my heavy luggage The food at the hotel was good.
Response from Property: Dear Valuable Guest, Thank you for sharing your experience with our property. We were pleased to host your stay with us and looking forward once again in the future. Regards, Prashant Rijal
Wasim A
Stayed in Sep 2023
Family
Outstanding
Posted on Sep 27, 2023
HOTEL SNOW PEAK is amazing hotel in pokhara with all annapurna view We stayed 22sep to 27 sep feel like 5 star hotel ️️️️️ The owner of snow peak hotel is very loyal kind and they gives us feel as like family They provided us all things which we asked . even they have big restaurant with all delicious THAKALI food. THE ROOM WAS LIKE 5 star ⭐️ hotel room washroom was soo big with hygiene ROOM US ALSO VERY BIG WTH ALMARI ALL THE FLOOR OF HOTEL WAS VERY NEAT AND CLEAN , its WAS MORE CLEAN THAN PICTURE. All THE STAFF WAS SOO KIND AND POLITE SPECIFICALLY (BIPLOV). THERE IS MILLIONS OF HOTEL IN POKHARA BUT IF YOU WANT TO SEE THE BEST VIEW OF ANNAPURNA MOUNTAIN ⛰️ PLZZ GO FOR THIS BEAUTIFUL HOTEL SNOW PEAK HOTEL THERE HAVE EVEYTHING , which the big 5 star hotel have . there is nothing to dislike
Response from Property: Dear Valuable Guest, Thank you for your kind words! We're thrilled to hear that you enjoyed your stay with us. It was our pleasure to ensure you had a wonderful experience. We can't wait to have the opportunity to welcome you back for another fantastic stay!" Thanks.
Munindra D
Stayed in Aug 2023
Solo travelers
Outstanding
Posted on Aug 17, 2023
I was here with my friend for 3days The hotel rooms are very comfortable, clean and very big attitude from hotel manager and his family High Recommend for single or family or group my experience is very good in this place
Response from Property: Dear Valuable Guest, We are glad to hear that you have enjoyed your stay with us. We are waiting for your next trip with us. Thanks.
270orena
Stayed in Nov 2022
Travel with friends
Outstanding
Posted on Nov 7, 2022
I was here with couple of my friend for 7 days The hotel rooms are big and comfortable, clean and very quiet place. Warm family attitude from hotel manager and his family High Recommend for single or family also Enjoy all!
Response from Property: Dear Valuable Guest, Thank you so much for your glowing review! We are waiting for your next trip with us. We look forward to welcoming you back soon for another exceptional stay! Thanks.