Hotels near Antara Palace Spa, Polis

The room was a very nice clean 1 bedroom suite. We included breakfast and dinner with our booking. The food was good family fare served in a buffet style. The highlight of the stay was the staff!! Every person we dealt with there was helpful and courteous. If we had a problem or a question we defintely got the feeling that they wanted to make sure they did whatever they could to satisfy us.

Fantastic! As travel staff in the UK. I have been lucky enough to travel extensively. I have stayed in some of the lost luxurious hotels of the world, but this has to top them. Service impeccable, food outstanding, facilities outstanding, rooms luxury and spacious. I have never returned to a hotel twice however, The Cap St George will be my exception and I will return. Jordan you are a credit to the hotel. Every day you interacted with guests. Made us all feel very special. Also Michalis hope I spelt her name right. Who always engaged with us . Thank you for a most amazing stay. We will return

Not a 5 star hotel, 3 star would be fair. Rooms and corridors are dated and in need of refurbishment. Bathrooms were good. The built in wardrobes are old and the door came off in one of our rooms. We paid a lot of money to stay here and was frustrating our mini fridge was not replenished and we had to pay extra for this. Just water and soft drinks was what we wanted but no. Every other all inclusive our fridge has been stocked with soft drinks and beer. On arrival we checked in and got given our keys and that was that. There was no explanation as to where we eat, what other restaurants we could book into, entertainment, activities, snacks etc. Every other hotel we have had a 10/15 minute welcome talk and a drink. Not here! We booked as we were told it had a sports bar but there isn’t one. They put a screen up for one football game. We were also told there was a night club but there wasn’t. The entertainment, if you can call it that, was awful and nothing more than a bit of music on the patio. We did see that there was a small amphitheater but that wasn’t open again a shame as we book all inclusives for this. The hotel is also a wedding venue and priority gets given to the wedding so we felt very second fiddle. Not only was a chunk of hotel used for this but more importantly all the staff were too so the service for us guests was painfully slow. I even said something to one of the barmen and he asked me if I had seen Fawlty Towers!! Then the beach it was dirty and far from impressive of only the hotel took care of it like the neighbouring hotel. On our first day there it was lined with numerous bin liners. With 5 kids the entertainment was important to us but that was a let down then the water sports was also. Half of the activities were not in operation. The main boat was being refurbished we were told - maybe do that in the quiet time or when the hotel is closed…. We had a lovely holiday nevertheless but had to make our own fun. There are local activities close such as water park and boat trips and beaches nearby which do offer water sports. We would not return and left feeling slightly ripped off

Following my recent return from a vacation at Sunset Bay Hotel, I must express my general satisfaction with the hotel, which offers a remarkable view of the island. Nevertheless, it is worth noting that certain rooms within the premises would benefit from renovations. While I would like to express my gratitude to the entire crew, I must highlight that among the service sections (reception, bar, and restaurant), the restaurant team stood out as the most exceptional. Their customer service skills were exceptional since they demonstrated an outstanding level of attention to detail. Because I am a pescatarian and my sister is a vegan, the staff made certain that our dietary requirements were met during the entirety of the trip. Thank you to the chef for accommodating our dietary preferences so that we did not go without. Special thank you to, RESTAURANT TEAM Meet and greet, Stavros. Your customer service skills are simply outstanding. You have a true customer focus and have always been accommodating, greeting all service users with a smile and assuring everyone's well-being during service. Restaurant Manager: Alexandra. You, I must say, are accredited to this industry. Your brilliance shines through in your team. You are an asset to this hotel, and I hope your quality is recognised. Restaurant Supervisor - Alex, thank you for always making us feel welcome.  Dikis (Flipper) - Hot plate. a great flipper that pays attention to what we require in a quick and timely manner. Andrey - is efficient and dedicated. Marina and Gabriella, I'm proud of you two. You are gracious and courteous, and you never failed to smile during the service. I am aware that working in the heat may be difficult for you, but it didn't show in the quality of your service. I'm giving you flowers for that, ladies. Keep working hard; you'll succeed in this field. BAR STAFF - I would especially want to compliment Elena - was approachable and gave good customer service I compliment you for your service, Zoe - is a customer-focused individual; you anticipated our drink preferences before we came lol. Kudos to you both for creating our cocktails and making sure we were comfortable the entire time. Front desk- thank you for your assistance, especially when I got trapped in the bathroom. The mechanism within the doorknob was damaged, so when the door was closed, it automatically locked me in, prompting three individuals to try to open his door. Fortunately, I am an adult; if that had been a young child who was unable to communicate, the implications could have been disastrous for that poor child, or anyone who didn’t have another person in the room with them to get help. Please conduct a risk assessment before anyone stays in the rooms and check to see whether they are compliant. I want to thank the guy who had to kick the door in the end to get me out. Your response was really quick, especially since I am asthmatic and couldn't breathe well in the heat of

The most wonderful place to stay in Paphos. From the moment you arrive you are treated excellent from every member of staff. Very friendly, warm and polite and cannot do enough for you. We stayed last year and didn’t even consider going anywhere else this year as the hotel had everything you could possibly want… excellent food and choice from morning til night, great location all round, bus (cheap as chips) and very frequent. The room was absolutely amazing (even better than last year) with the maid coming in every day. Super clean in every part of the hotel and beautiful grounds. Have to say Agatha on the front desk is a real credit to the hotel going above and beyond so anything you need to know…. ask Agatha. Thank you to all the lovely and incredibly hard working staff, we had the best time ever and are already looking at dates for next year.

We have just returned from a great holiday at the Mayfair Hotel, Paphos 4th - 11th November 2023. There are 2 parts to the hotel, the Hotel and Gardens, both are located together in nice well kept grounds and with 3 outdoor and 1 indoor (heated) pool with plenty of sunbeds. We stayed in the Mayfair Hotel and room was spotlessly clean with Tea / Coffee facilities and a fridge which was ideal. Food was excellent with a great choice for Breakfast, Lunch and Dinner and there was also a dedicated section for Vegan and Vegetarian choices as well as the excellent selection of salads from the salad bar, there is a lovely outdoor dining terrace and staff are very attentive. The bar staff were friendly and with a great selection of drinks included within the All Inclusive Package and is worth the difference. There was a varied evening entertainment programme with some great live singers performing and the entertainment team had a programme of activities throughout the day. The spa was relaxing and well priced. Already looking at returning next November as weather was excellent and this is a great hotel choice, yes it is in a residential area but its only a 15 minute walk to the waterfront / harbour area and would definitely recommend.