Canadiano Urban Nature Hotel Reviews

Quiet and clean rooms, comfortable beds, excellent breakfast. Very friendly staff. Highly recommendable!

Well located and fairly clean. Breakfast is good.

Exceptional hotel, the service is up to par. Extremely satisfied.

It feels very good, especially the parking convenience

Nice environment, good breakfast

We are currently in room 218 and have been here a week. The rooms are large, spotlessly clean, with balcony. Tea facilities, fridge, safe, and a powerful shower. Breakfast is an ample choice. The only thing which could be better is the coffee machine, which takes too long. Best part are the staff who are very helpful. Strongly recommend. Special thanks to Sara in reception for her help.

We selected the Canadiano on the advice of a friend. I'm pleased to report that it was a very pleasant, comfortable hotel for our 6 night stay in Ponta Delgada. The beds were very comfortable. The rooms were well kept. They offer complimentary breakfast for their guests. If you want to spend your days exploring, not trying to find somewhere to have breakfast, this is welcomed feature. We rented a car to explore the island and they have ample free parking. It doesn't have a great view of anything and it doesn't have a swimming pool. So if you're not planning to leave your hotel, this probably isn't the best choice. But, I can't image anyone going to Sao Miguel just to stay in the hotel - there is so much to see. I would definitely recommend this hotel to anyone planning to visit this beautiful island.

Room was clean and very comfortable. Staff at front desk was not as customer oriented as should be. There were internet issues , our credit card we had used the previous 8 weeks would not work here. It was “our fault” . The wifi would not connect and it was the problem with our phones and IPad, and she would not even think about calling tech support until my husband got another customer to say his would not connect as well. The problem was not resolved until we were leaving the next day. Hotel was conveniently situated and we could walk everywhere. Lovely breakfast and wait staff.

Very clean hotel. The room (room 120) was also very clean and spacious with a very comfortable bed. The breakfast they had was decent with good choices so not to eating the same thing each day. The bakery next store was a great place to grab a ham and cheese if you wanted a lunch later in the day while on the go. The staff were very friendly and helpful. We would absolutely stay here again.

Best hotel in town! Great service, great location, great amenities (free private parking, spacious and beautiful rooms). Walking distance from the city centre, very nice breakfast. It was my birthday and they surprised me with a birthday cake in my room! The staff is very kind and professional. Highly recommend !

Our hotel room had some kind of problem with the ventilation in the bathroom. It smelled like sewage! When we complained to the front desk staff, they said that they couldn’t do anything about it until the morning. The next day, they refused to acknowledge the problem. They said that it was the cork wall treatments, or maybe the shower drain plug. They refused to give us a different room, but changed the batteries in the air freshener in the bathroom. They told us that we should never close the bathroom door, and that we should leave a room key in the air conditioning slot 24 hours a day.

Lovely hotel. Very clean and recently updated and in a central location in downtown Ponta Delgada. They have parking, spots might be limited if the hotel is full, but there is overflow parking and a grassy area right past main parking lot area. The hotel has all the basics- hand soap, body lotion, shampoo/body wash, and hair conditioner (which is a little watery, so it didn’t work well for my hair, but at least it’s there!). They provide tea and a hot water kettle. Coffee in the coffee machine apparently costs a $1 and the bottle of water is $2 (so they do charge for those). There is a fridge, but it was not very cool, but would keep a bottle of water a little cooler than room temperature, but not sure it would keep food from spoiling. The one ISSUE was that they have no ice bucket or ice machine- so if you want ice, the front desk has to get it from the restaurant/bar area they either put in bag (which leaks) or a beer mug (and then it melts pretty quick bc the fridge isn’t that cold), but that is really our only complaint. The included breakfast was basic, but enough for a light bite to get your day going! Eggs and bacon and veggies, ham and cheese platter, yogurt and jam, and breads! The breads were by far the best! They croissants and multigrain rolls were always super fresh and delicious. Coffee, juice and water is also all available. For the price and location, we were very happy with the hotel. We had a junior suite, and the extra room was helpful! Also- most of the rooms face the courtyard/parking lot, but there are about 4/6 rooms that’s face the street - if you prefer or don’t prefer a street view. Overall I would stay here again! Good location, parking, clean, and the hotel staff were pleasant.

Stayed for one night prior to flying out, was placed in a room by a staff/emergency exit on the end of a hallway. The hallways & doors are extremely loud and was disruptive for sleeping. I also didn't feel exactly secure with the balcony being at street level but locked it tight and didn't want to make a bother with only staying one night. With the white ledges/luggage area and bathrooms there are many unsightly scuffs and it appears dirty. Shower drain seemed clogged as it took over half hour to drain. OK hotel to stay for a night but wouldn't be comfortable there for more.

Somehow only rated 3 stars but an excellent place to stay in Ponta Delgada. It's no more than a 10-15 minute walk to the main square. The Room we stayed in had 2 twin beds and was very spacious and clean Room is newly renovated, including the bathroom with a waterfall showerhead. Breakfast was included and is a solid start to the day: eggs, bacon, cooked vegetables, two cheeses (the fresh cheese is outstanding), two meats, an assortment of bread/buns, yogurt, cereal, juices, and a coffee station. The hidden gem is Padaria Gomes - a local bakery - right next door. Do yourself a favour and get over at 9 am to order Malassadas (classic Portuguese donut). Recommend this cute hotel.