Grand Mahkota Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All properties in Pontianak
Grand Mahkota Hotel
Jl. Sidas No.8, Tengah, Kec. Pontianak Kota, Kota, Pontianak, West Kalimantan 78117, Indonesia
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We Price Match
Last booked 16 hrs ago
Amenities
Massage room
Gym
Public parkingFree
24-hour front desk
Luggage storage
Bar
Restaurant
Cafe
All amenities
Property Description
Great care is taken to ensure guests experience comfort through top-notch services and amenities. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.The hotel offers car hire and shuttle amenities for your ease in navigating around Pontianak.When arriving by car, you'll be grateful for the on-site complimentary parking at hotel.The hotel offers reception amenities including concierge service, express check-in or check-out, luggage storage and safety deposit boxes to ensure a comfortable stay for guests. Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible.Your stay will be comfortable with the presence of 24-hour room service, room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment.Smoking is permitted solely in the specified smoking zones allocated by hotel. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure your satisfaction, certain rooms in the hotel come fitted with air conditioning for a more pleasant stay. In select rooms, visitors can enjoy a touch of amusement with the availability of television and cable TV for their entertainment needs.Within specific rooms, a refrigerator, bottled water and a coffee or tea maker is conveniently available for your use.Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer, toiletries and towels within a few chosen chambers. Start your day stress-free at Grand Mahkota Hotel as breakfast is made available for you on the premises. How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee.Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available. Visitors with specific dietary needs can enjoy various culinary choices at Grand Mahkota Hotel, providing kosher and halal alternatives.Upon arrival, make sure to explore karaoke rooms and bar to experience enjoyable evening entertainment within the premises. Throughout the day, engage in the entertaining activities available at Grand Mahkota Hotel. Unwind effortlessly each day by exploring the massage, conveniently situated within the hotel.Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by hotel.
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7.7/10
GoodThe place is nice
All 36 reviews
Surroundings
Airport: Supadio Airport
(18.2 km)
Landmarks: Masjid Al-Manar
(200m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
8
Deluxe Room Non smoking
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
9
Superior Twin Room
2 Single bed
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
4
Superior Queen Room
1 Queen bed
Has window
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
3
Superior King Room
1 King bed
Has window
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
4
Superior Twin Room
Has window
Air conditioning
Private bathroom
TV
City view
Check Availability
Hide Room Types
Guest Reviews
7.7/10
Good
36 reviews
Verified Reviews- Cleanliness7.7
- Amenities7.3
- Location8.1
- Service7.7
Average for similar properties in Pontianak
Guest User
February 24, 2025
Was unable to stay at this hotel as it was flooding and we were unable to reach the destination.
Disappointed that the hotel was not able to provide flexibility to change date or some future stay discount or compensation.
They didn't even bother to reply our email.
Anyway thanks to Trip.com for trying their best to contact the hotel eventhou the outcome was not favorable.
Anonymous User
January 22, 2025
The place is nice
Original TextTranslation provided by Google
Wa～ha～ha～
January 5, 2025
The location is a bit remote. The room facilities are very old. The disposable slippers are all worn. You can ask the front desk to change them for you. The service is OK. The breakfast is also good. A simple buffet can be chosen. A deposit is required for accommodation, which is not mentioned in the introduction.
Original TextTranslation provided by Google
Anonymous User
January 3, 2025
Clean room, good location, food is also delicious and service from staff is very cooperative. For business trip, it is very suitable for discussion with clients.
Original TextTranslation provided by Google
Guest User
January 2, 2025
easy to park..safe hotel to stay in..tiptop service..just often hear knocking sounds..even though the room is on the top floor..thankfully nothing happened..just husnozon😅
Original TextTranslation provided by Google
Guest User
December 4, 2024
A great stay experience, cold AC, spacious room, cool view
Original TextTranslation provided by Google
Guest User
November 15, 2024
On entering the hotel, your expectations are high. It's a lovely entrance and a nice setting. Unfortunately it stops here. Being a 4 star hotel, there is an expectation that at least one of the staff can speak English. I have travelled extensively and I know that the language barrier can be difficult. However, a smile, sign language and a mobile phone is an excellent alternative. The numerous staff simply ran away.
There is a training issue, so after leaving a room number for staff to add the bill to our room bill, they came to our room requesting payment.
There are no facilities for tourists.
Breakfast is copious, however a choice of 5 noodle/rice dishes is not a 4 star choice, especially when charging western prices.
The room was tired and needs either deep cleaning or refurbishing. When asked about my stay, the staff made no notes of my comments giving the impression that nothing would be changed.
Saying that, the room was cleaned daily and security staff were friendly. I really hope there can be improvements here as there is real potential to make it a lovely place to stay
Umar Yusni
August 9, 2024
Mantap cepat bersih
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Guest User
August 6, 2024
pelayanan nya oke
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Services & Amenities
Most Popular Amenities
Massage room
Gym
Public parking
Free
24-hour front desk
Luggage storage
Bar
Restaurant
Cafe
Karaoke
Car rentals
Bicycle rental
Conference room
Business center
Secretarial services
Childcare service
Wi-Fi in public areas
Gym
Bar
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Parking
Public (not only for guests) is available On-site parking. Reservation not possible
Public parking
Free
Valet parking
Transportation
Car rentals
Bicycle rental
Shuttle service
Front Desk Services
24-hour front desk
Express check-in and check-out
Concierge service
Safe at front desk
Luggage storage
Food & Drink
Cafe
Bar
Lobby bar
Room service
Health & Wellness
Massage room
Gym
Activities
Karaoke
Public Areas
Garden
Smoking area
Elevator
Cleaning Services
Dry cleaning
Laundry service (on-site)
Ironing service
Facilities for Children
Childcare service
Business Services
Secretarial services
Conference room
Business center
Accessibility
Stair-free main entrance
Safety & Security
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Pets
Pets are not allowed
Paying at the Hotel
Property Description
- Opened: 2006
- Renovated: 2018
- Number of Rooms: 106
Great care is taken to ensure guests experience comfort through top-notch services and amenities. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.The hotel offers car hire and shuttle amenities for your ease in navigating around Pontianak.When arriving by car, you'll be grateful for the on-site complimentary parking at hotel.The hotel offers reception amenities including concierge service, express check-in or check-out, luggage storage and safety deposit boxes to ensure a comfortable stay for guests. Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible.Your stay will be comfortable with the presence of 24-hour room service, room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment.Smoking is permitted solely in the specified smoking zones allocated by hotel. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure your satisfaction, certain rooms in the hotel come fitted with air conditioning for a more pleasant stay. In select rooms, visitors can enjoy a touch of amusement with the availability of television and cable TV for their entertainment needs.Within specific rooms, a refrigerator, bottled water and a coffee or tea maker is conveniently available for your use.Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer, toiletries and towels within a few chosen chambers. Start your day stress-free at Grand Mahkota Hotel as breakfast is made available for you on the premises. How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee.Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available. Visitors with specific dietary needs can enjoy various culinary choices at Grand Mahkota Hotel, providing kosher and halal alternatives.Upon arrival, make sure to explore karaoke rooms and bar to experience enjoyable evening entertainment within the premises. Throughout the day, engage in the entertaining activities available at Grand Mahkota Hotel. Unwind effortlessly each day by exploring the massage, conveniently situated within the hotel.Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by hotel.