Dependence del Parco Reviews

Name: Dependence del Parco
Address: Località Cini, 31, Porlezza, Lombardy, 22018, Italy, Località Cini, 31, Overseas, Italy
Rating: 4.6

Dependence del Parco

Località Cini, 31, Porlezza, Lombardy, 22018, ItalyView Hotel Details

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Rooms and Guests

Dependence del Parco Guest Reviews

4.6/5

Great

16 review

Verified reviews

Location4.6

Amenities4.6

Service4.6

Cleanliness4.6

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Positive reviews(3)

Guest User

Triple Apartment

Stayed in May 2023

Travel with friends

1 review

5.0/5

Outstanding

Posted on May 19, 2023

Hotel bomb Kind of fire Spa is gorgeous

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Guest User

Stayed in May 2023

Other

5.0/5

Outstanding

Posted on May 10, 2023

We have just returned home from a week at this hotel feeling very relaxed. The staff in all areas from reception to restaurant staff were so friendly and helpful. Our room was clean and spacious and had a lovely view of lake Lugano. We did not pay to use the adult only spa but used the family spa and sauna. We found the best time to go was after 6pm as it was quieter. The spa had sauna, steam room and relax area where children under 16 were not allowed. There are 2 outdoor pools which we did not try as they are not heated and also private beach area. We were on half board, the breakfast had so much choice. The evening menu changed each evening, we had to pay for our drinks. There is parking on site but it is chargeable. The staff are knowledgeable on places to visit.

Response from Property: Buongiorno dear 846christinap, thank you very much for sharing with us your experience of staying at our resort! We are very glad to read that you were satisfied with our entire team and services. For us, the well-being of our guests is fundamental and that is why we take into consideration every comment from our guests. It is a pleasure for us to know that you enjoyed our spa, with its Turkish bath and relaxation area, private beach and dinner at our restaurant La Veranda. We look forward to welcoming you again soon. Kind regards, Dependence del Parco Team

Guest User

Stayed in Jul 2023

Couples

3.0/5

Posted on Jul 29, 2023

The hotel is a bit old. What we couldn't quite figure out beforehand was that it is the same complex as the Parco San Marco. The rooms are not quite as nice as those in the Parco San Marco. Although the price is lower than in the Parco San Marco, the price should still be cheaper for the age. Nevertheless, the rooms were clean and were cleaned every day. Only the stairwell was not quite as clean. Unfortunately, the WiFi didn't work at all in our room. (This should really be standard by now) The service is top-notch and the staff are super friendly. The hotel complex, including the beach on the lake, is great. The restaurants are delicious with upscale cuisine. But they are also expensive. We preferred to rent bikes and ride to the nearest town (Porlezza) for dinner. Breakfast is great.

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Response from Property: Buongiorno dear Beta Krebs, thank you for your review of our Dependence del Parco. We are delighted that you had a pleasant stay with us in beautiful summer weather. We would also like to take this opportunity to thank our team for your kind words, which we were very pleased about. However, we are very sorry that you only informed us about the problem with the WIFI in your room when you left. We checked this immediately and were able to fix the problem quickly, but we would have liked to have done this immediately while you were there. We would be delighted to welcome you back at another time. Since we have various suites of different sizes, locations and amenities within our resort, you are also welcome to contact us directly so that we can recommend your preferred suite. Sunny greetings from the lago di Lugano Dependence del Parco team