Grand Lexis Port Dickson

Grand Lexis Port Dickson Reviews

Grand Lexis Port Dickson

Batu 2, Jalan, Port Dickson, Negeri Sembilan, 71000, MalaysiaView Hotel Details
Grand Lexis Port Dickson
Grand Lexis Port DicksonGrand Lexis Port DicksonGrand Lexis Port Dickson
Check available rooms for your travel dates
We Price Match
1 night

Grand Lexis Port Dickson Guest Reviews

4.4/5
Very Good
245 review
Verified reviews
Location4.5
Amenities4.3
Service4.6
Cleanliness4.3
Filter by:
Sort by:
All reviews(245)
Positive reviews(236)
Reviews with photos/video(111)
Awesome stay(119)
Great service(42)
Great swimming pool(39)
Perfect for families(26)
Delicious breakfast(25)
Large rooms(16)
Loved the view(12)
Clean pool(9)
Negative reviews(9)
Benedict TTY
Executive Pool Villa
Stayed in Jun 2024
Family
3 review
4.0/5
Very Good
Posted on Jul 17, 2024
Spent a lovely one night stay with my family if 8 person in this lovely resort hotel in Port Dickson. It was a long weekend so the queue at the reception was absolutely full. Perhaps the hotel could speed up the check in process with a separate queue for those who’ve booked prepaid with a direct check in rather than the usual process with other guests who needed payment verification etc. The hotel has been around for over a decade so naturally some amenities are worn out and needs to be refurbished. Most notable would be the TV which obviously needs replacement into smart TVs with multi channel entertainment. Water pressure in the showers also needs to be improved. Breakfast was acceptable as the hotel handled the crowds by separating an extra breakfast hall one level above the usual breakfast hall. This is a good initiative to compliment them. King size beds are comfortable and a room with twin king beds fits 4 pax comfortably. Overall a comfortable stay for a short vacation
6/11
Response from Property: Dear Benedict TTY,Thank you for staying at Grand Lexis during your visit to Port Dickson. While we are grateful and appreciative of your compliments, we have also taken note of your feedback. Rest assured the issue will be looked into and addressed accordingly. We wish to welcome you again to the resort soon.Warm regards,The Management
Guest User
Grand Pool Villa (Upper Unit)
Stayed in May 2024
Friends
3 review
3.5/5
Posted on May 25, 2024
Not very clean. Toilet was dirty. Room was ok, bed very comfortable to sleep. Lots of choices for breakfast but some of the food like the sausage was just too salty. Private pool was alright, not a great view. Room won't be ready till 3p.m, but you have to check out at 11a.m sharp though in other hotels they allow extension till 1p.m
Response from Property: Dear Sirs,Thank you for staying at Grand Lexis Port Dickson and we appreciate the constructive feedback provided.We are deeply concerned that in some areas we had fallen of your expectation. We have taken this opportunity to share your comment with the team so that we can look into this, as we continuously endeavor to provide good service and facilities for our guests.We certainly hope that you would accord us another opportunity to prove our services to you again.Warm regards,The Management
IKMAL SHAMSUDDIN
Premium Pool Villa
Stayed in Jul 2024
Family
3 review
3.7/5
Posted on Jul 26, 2024
Lampu pool rosak and air pancut rosak. Overall okey jee
Response from Property: Dear Ikmal Shamsuddin, Thank you for taking the time to share your feedback with us. We would like to apologize for inconvenience occurred during your stay recently at our resort. Please rest assured that the constructive measures have been channeled to the respective department for speedy improvement. It was a pleasure to welcome you to Grand Lexis Port Dickson and we very much hope that we will be able to welcome you back once again in the near future. Warm regards, The Management
CL24
Premium Pool Villa
Stayed in May 2024
Family
1 review
4.5/5
Great
Posted on May 14, 2024
The room is clean, the pool water is clear, and my family had a great time. The breakfast costs RM65 per person, but the food selection is limited and the taste is not good, hygiene needs improvement. While having breakfast with the family, we found a foreign object in the juice that looked like a cockroach's leg, but we were not sure if it came from the cup or was already in the drink. After informing the restaurant manager, the reason given was the dirty marks on the drink container. We probably won't choose to have breakfast at the hotel on our next stay. Overall, the stay experience was still good, with the restaurant manager and all hotel staff displaying excellent service attitudes
Response from Property: Dear CL24,Thank you for staying with us during your visit to Port Dickson recently. While we appreciate your compliments, we have also taken note on your buffet breakfast feedback. Rest assured the issue will be looked into and addressed accordingly. Looking forward to welcome you again to the resort soon. Warm regards, The Management
Guest User
Sky Pool Villa Non smoking
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 19, 2024
Best hotel ever! Only breakfast area got many flies. The rest we really enjoyed our vacation.
Response from Property: Dear Sirs,Thank you for taking the time to share your recent experience with us. Your comment is certainly important and will share your review with the team for further improvement in order to enhance our guests' experience. Once again, thank you for your feedback and looking forward to welcoming you with a more enjoyable experience on your next visit. Warm regards, The Management
Kim Lian Soh
Garden Pool Villa (Upper Unit)
Stayed in Jun 2024
Family
1 review
4.0/5
Very Good
Posted on Jun 13, 2024
Big and spacious room. Kid enjoying the private water pool inside the room.
Response from Property: Dear Kim Lian Soh,Thank you for choosing to stay with us at Grand Lexis Port Dickson. We were delighted to receive your review and learn of the excellent experience you had during your visit. We look forward to seeing you again and as always, continue to be at your service. Warm regards,The Management
Syahmi87
Garden Pool Villa (Upper Unit)
Stayed in Apr 2024
Family
11 review
5.0/5
Outstanding
Posted on Apr 23, 2024
Staying for 1 nights this time, have tried hibiscus and lexis before this. Check in very smooth and greet warmly from the staff but unfortunately for deposit upon check in they accept only cash or credit card while me practicing cashless but the front desk staff very helpful letting me checkin first and paylater. The rooms was spacious and swimming pool was clean. For the breakfast was ok not so many choices and taste was ok. Overall very satisfied with this stay kudos for the friendly staff
Response from Property: Dear Syahmi87,Thank you for taking the time to leave us with a review. We are pleased to note that you have enjoyed your stay with us and that you were impressed with our team member's hospitality. We hope you will continue to support us in future and look forward to welcoming you back to Grand Lexis Port Dickson again soon.Warm regards,The Management
Anonymous User
Grand Pool Villa (Upper Unit)
Stayed in Apr 2024
Family
1 review
4.2/5
Very Good
Posted on Apr 11, 2024
The room is big with 2 king size beds, suitable for family. Well maintain and swimming pool is nice to swim.
Response from Property: Dear Sirs,We are delighted to have you as our guest during your recent stay at Grand Lexis Port Dickson. Thank you so much for your positive feedback and we look forward to welcoming you again to the resort soon. Warm regards, The Management
Ana95
Deluxe Suite
Stayed in Apr 2024
Family
2 review
5.0/5
Outstanding
Posted on Apr 11, 2024
My family very satisfied and the staff also provide excellent service. Had a great time. Highly recommended👌🏻
Response from Property: Dear Ana95, Thank you for choosing to stay with us during your visit to Port Dickson. Our guests are important to us and we are glad that you enjoyed your overall experience. We look forward to see you soon for another memorable hotel experience. Warm regards, The Management
JK1111
Garden Pool Villa (Lower Unit)
Stayed in Apr 2024
Family
53 review
4.7/5
Amazing
Posted on Apr 10, 2024
Excited that the pool is so clean. Very comfortable. Children playing happily. Enjoying our own private pool. Will come back again. Only the wooden part like plank a bit old and damaged. The beds, bedsheet, towels are clean. Disappointed with the breakfast. Not many choices, only so so, not so delicious, very expensive with RM65 per person.
Response from Property: Dear KCC, Thank you for taking the time to share your recent experience with us. Your comment is certainly important and will share your review with the team for further improvement in order to enhance our guests' experience. Once again, thank you for your feedback and looking forward to welcoming you with a more enjoyable experience on your next visit. Warm regards, The Management
Guest User
Garden Pool Villa (Lower Unit)
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 5, 2024
good facilities and best healing place
Response from Property: Dear Sirs,Thank you for choosing to stay with us at Grand Lexis Port Dickson. We were delighted to receive your review and learn of the excellent experience you had during your visit. We look forward to seeing you again and as always, continue to be at your service. Warm regards, The Management
anisleyyaa
Deluxe Suite
Stayed in Mar 2024
Family
10 review
4.7/5
Amazing
Posted on Mar 7, 2024
Ive repeat this hotel few times already. Love the private pool. The pool is big. Too crowded if you come during school holiday season. Overall its a pleasant stay.
Response from Property: Dear Anisleyyaa,We are delighted to have you as our guest during your recent stay at Grand Lexis Port Dickson. Thank you so much for your positive feedback and we look forward to welcoming you again to the resort soon. Warm regards, The Management
Norsidah
Deluxe Suite
Stayed in May 2024
Family
1 review
4.7/5
Amazing
Posted on Jun 1, 2024
Good place to holiday with family
Response from Property: Dear Norsidah,Thank you for choosing to stay with us at Grand Lexis Port Dickson. We were delighted to receive your review and learn of the excellent experience you had during your visit. We look forward to seeing you again and as always, continue to be at your service. Warm regards, The Management
Ifarazak.x
Deluxe Suite
Stayed in Feb 2024
Family
11 review
4.5/5
Great
Posted on Feb 10, 2024
Not my first time here , and always the best. The water villa was perfect for my little family. We really enjoyed and had the best rest day. Just the breakfast is so so. Others than that, im satisfied.
Response from Property: Dear Ifarazak,Thank you for your continued support and patronage, and for sharing your feedback with us. We are glad to know that you were overall satisfied with your stay, and it was a pleasure being of service to you. The team look forward to welcoming you back for another enjoyable stay.Warm regards,The Management
Junee
Deluxe Suite
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 21, 2024
Best Experience with their service
Response from Property: Dear Junee,Thank you for choosing to stay with us at Grand Lexis Port Dickson. We were delighted to receive your review and learn of the excellent experience you had during your visit. We look forward to seeing you again and as always, continue to be at your service. Warm regards,The Management