Reef Club Resort

This is one of those joints where you don’t want to touch anything because it grosses you out, even the couch cushions feel gross. I went to the extreme of buying my own bedding, kettle and paper cups and plates, because the mouldy smell of the room and cupboards goes right through everything in there. I’ve still got 9 nights left here for work and the dust and mould is wreaking havoc with my asthma. To top it off, you only get a service once a week. Which means using the same towels after work ,for a whole week, paying $6 in their washing machines to wash them, or going to reception and paying $2 per towel. 🤯 Did I mention the bloke with his leaf blower in the morning, the terrible lighting and the paper thin walls? This place has a real prison feeling to it. I’d be absolutely gutted if I booked this place for my family. Can’t wait go get out of here.

No 7 apartment is absolutely disgusting. It really is filthy & decrepit. It needs a good clean and refurbishment and absolutely no outlook, except over a car park. The “resort” in general is well past its prime. Expect to hear room doors slamming day and night. Would definitely not recommend.

Apartment 31 ground level. Fully equipped. Fully equipped with the cheapest furniture known to man. Couch is an outdoor setting and good for at least 5 minutes of leisure. The mattress is brand new! Who knew it was possible to buy mattresses without padding. I have intimate knowledge of every spring. The kitchenette is like a ships galley. Very quaint. It is for show only as the fry pans are so cheap they are concave or bent and unusable. Picked up a lovely pan at the opp shop though. We will leave it here for you; although it may interfere with the shabby chic vibe and be removed. The groundskeeper is very diligent, out bright and early blowing the leaves off the garden bed next to your bed. He works well with the other tradies drilling into walls at 7:30am. Bring some candles for a romantic dinner on the lovely covered patio. You will need them as there no light and it is the only place to sit to eat. While you are at it bring blankets. There were none for the main bed and nobody would help because it was after 5. Had to get properly cranky, I wasn’t sleeping under a sheet in 10 degrees. On the plus side the pool is great and it close to the beach.

The staff were helpful and gave great advice on local information. The apartment could have been cleaner ( the bathmat came away dirty after the first use). Our apartment was only serviced after four days which was a little bit long to wait. The pool was conveniently located and the BBQ area was great to cook our meat on. You need to use the fans in the rooms otherwise things will start to get musty pretty quickly.

This property is disgusting. Our apartment was filthy upon check-in. There was dirt, dust and cobwebs everywhere. There was an awful damp smell. There was mould on the bowls, cooking utensils, walls, doors and floors. The carpet was wet and stained. Everything was grimy & we couldn't even sit on the couch. When I spoke to the owner to get our room cleaned, he rudely told me it was not a priority for him. He clearly did not care about his clients or whether they were enjoying their holiday. Terrible customer service! We packed up our things and left, before we all got sick from the mould. This property is a serious health risk & I hope the QLD EPA closes it down!

Overall we really enjoyed our stay at Reef Club, for the what you pay and the value in return it was worth it. A small note on things like no additional toilet paper, tissues, travel soaps and/or shampoo's being unavailable after you go through your 'starter kit' to us seemed a bit borderline, but the rooms are neat, the place is full of character, you can walk to the beach and every morning and night you can hear all that terrific wildlife that lives on the doorstep. Thanks.

Great location, ladies in front desk helpful & friendly, nice roomy unit & very well priced, definitely would stay there again

Rooms abit dated - pool was fine - great position to everything - would stay there again

Convenient location, appreciated the two zone air conditioning and on site undercover parking