Ela Beach Hotel

Ela Beach Hotel Reviews

Ela Beach Hotel

NCD, Ela Beach Rd, Port Moresby, National Capital District, 495, Papua New GuineaView Hotel Details
Ela Beach Hotel
Ela Beach HotelEla Beach HotelEla Beach Hotel
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Ela Beach Hotel Guest Reviews

3.8/5
Good
78 review
Verified reviews
Location3.9
Amenities3.7
Service3.7
Cleanliness3.9
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All reviews(78)
Positive reviews(46)
Reviews with photos/video(8)
Negative reviews(2)
Anonymous User
Deluxe Queen
Stayed in Nov 2024
Business travelers
12 review
4.0/5
Very Good
Posted on Dec 4, 2024
The staffs are 4/5. The location looks ok. First they make Me wait a long long time in lobby. Second they gave me room that was not cleaned but again i have to bring bag from That dirty room from Previous guest to lobby. Finally after long hours they gave me room. The good Thing is breakfast is good. Also they have free drop To airport . Overall its 3.5/5 In my personal experience. Hotel Is good but need more staffs or more training to staffs..
6/16
Guest User
Premier Room
Stayed in Jan 2025
Family
1 review
5.0/5
Outstanding
Posted on Jan 21, 2025
Absolutely loved our stay. Staff were very accommodating!
Brad
Premier Room, 1 Bedroom, Kitchenette
Stayed in Jun 2024
Solo travelers
2 review
4.0/5
Very Good
Posted on Jun 13, 2024
Better Options for food required in the Upstairs bar as it was overpriced and poor quality. Also some incentive to eat at the Restaurant as a Hotel guest. Better transport options would encourage more stays with available shuttle trips to other places and areas would make it easier . All staff most helpful . Perhaps have the bar open in the gaming room and make it more appealing
Memninga Girl
Premier Suite, Sea View, Beachside
Stayed in May 2024
Family
8 review
3.2/5
Posted on May 22, 2024
Food too pricey and old white goods.
Memninga Girl
Deluxe Queen
Stayed in Mar 2024
Business travelers
8 review
2.2/5
Posted on Apr 1, 2024
Poor customer service
Guest User
Deluxe Queen
Stayed in Feb 2025
Business travelers
11 review
3.8/5
Good
Posted on Mar 3, 2025
The location is very good, very close to the beach, the overall conditions are not that good, you can refer to the domestic fast chain. . Relatively safe, the restaurant downstairs is good for food, in Moresby, a good value hotel. .
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Mauri Korie G
Stayed in Oct 2024
Family
5.0/5
Outstanding
Posted on Oct 8, 2024
Elabeach hotel is a nice place location is convenient for me and my family. Beautiful Seaview not forgetting food and coffee was good, Service was unforgettable provided by this wonderful restaurant attendant Bernard oka his warm welcome good smile and farewell us with a saying please come back next time!! Professional service is what we found from this server if you want to experience please go now to elabeachhotel...
Response from Property: Thank you for your wonderful review, maurikorieg! We're delighted to hear that Elabeach Hotel exceeded your expectations. It's fantastic that our location, beautiful sea views, and delicious food and coffee were a hit for you and your family. We're especially pleased to know that Bernard Oka provided such an exceptional experience. His warm welcome, good smile, and professional service are qualities we strive for in all our staff. We hope to have the opportunity to welcome you back to Elabeach Hotel in the future! Regards, Tim
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Emmanuel K
Stayed in Sep 2024
Family
5.0/5
Outstanding
Posted on Sep 19, 2024
Amazing food and not to mention the customer service. Very careful, caring and helping staff. Overall rating would be a 10/10 rating. Thank you to Roseanne Aisi for her help and hospitality towards my family. Had fun enjoying the meal with good music.
Response from Property: Thank you, F6397VFemmanuelk, for your fantastic review! We are so pleased to hear that you and your family enjoyed both the food and the atmosphere at Ela Beach Hotel. Roseanne and the team take great pride in providing attentive and caring service, and it’s wonderful to know that it contributed to your experience. We’ll make sure to pass along your appreciation to Roseanne. We hope to welcome you back soon for more great meals and good vibes! Regards, Tim
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olivia r
Stayed in Jun 2024
Business travelers
4.0/5
Very Good
Posted on Jun 11, 2024
Service provided by Anna Maupa was welcomed & will appreciated Fast prompt service & repeating the order to get it right Wanted caramel latte but nil stock caramel so maybe stock up on that for the barrister to be able to make coffee of our choice
Response from Property: Dear Olivia, Thank you so much for your kind review! We're delighted to hear that you found our service to be very good, especially by Anna Maupa. We'll be sure to pass on your appreciation to her. We appreciate you letting us know about being out of stock of caramel for latte. We sincerely apologise for the inconvenience this caused. We'll be sure to stock up on caramel syrup so our baristas can create your coffee of choice in the future. Thank you again for your feedback. We look forward to serving you again soon! Sincerely, Tim
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Sean F
Stayed in Jun 2024
Travel with friends
5.0/5
Outstanding
Posted on Jun 9, 2024
Fantastic place to be on a Sunday evening if you like your 80s music Henao, one of the evening female staff is 2nd to none one of the most attentive staff I have experienced here in POM. Popcorn given for free and nice ice cold beers. Wonderful night.
Response from Property: Dear Sean, Thank you for sharing your fantastic Ela Beach experience! We’re thrilled to hear that you enjoyed a bit of retro 80s music and had a wonderful Sunday evening with us. Henao will be delighted to know that her attentive service made such a positive impression on you. We're glad you appreciated the complimentary popcorn and ice-cold beers. We look forward to welcoming you back for another great evening soon! Warm regards, Tim
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Original Comedi... N
Stayed in May 2024
Family
5.0/5
Outstanding
Posted on May 6, 2024
Serhat, Jefferson, & Anna were amazing! Incredible service & standards with great cocktails to match. The food downstairs w/ Mohsine the head chef created exceptional meals for us. Couldn’t be happier woth the service, food, & especially the cocktails! The white russian, margarita, & French 75 were top notch.
Response from Property: Dear originalcomedicn, Your review had us smile from ear to ear! We're so glad you had an amazing experience with our service, food, and cocktails. A big shoutout to Serhat, Jefferson, and Anna for providing you with "incredible service & standards" – they truly go above and beyond for our guests. We'll be sure to pass on your kind words! Knowing you couldn't be happier with the food created by Mohcine, our head chef, makes us incredibly proud. He puts his heart and soul into every dish, and it sounds like it showed. And who doesn't love a great cocktail? We're thrilled you enjoyed the White Russian, Margarita, and French 75. Our bartenders take pride in crafting delicious drinks, so your compliments mean a lot. Thank you again for choosing Ela Beach Hotel! We can't wait to welcome you back. Sincerely, Tim
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kevinfowlercairns
Stayed in Oct 2024
Solo travelers
5.0/5
Outstanding
Posted on Oct 11, 2024
Exceptional service from a gentleman by the name of Bernard. Could not fault his attitude and attention to providing service with a smile. The level of service overall from the restaurant staff is very good and always with a smile. An enjoyable experience.
Response from Property: Thank you, kevinfowlercairns, for your excellent review! We're thrilled to hear that you had such a positive experience at Elabeach Hotel. It's wonderful to know that Bernard provided exceptional service and made your visit enjoyable. Our team strives to offer friendly and attentive service to all our guests, and we're delighted to hear that this was your experience. We hope to have the opportunity to welcome you back to Elabeach Hotel in the future. Regards, Tim
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Markeila K
Stayed in Sep 2024
Family
5.0/5
Outstanding
Posted on Sep 19, 2024
Had a memorable time with family due to the best customer service, especially at the Salt Restaurant. All employees were friendly and respectful. A special thanks to Roseanne Aisi for serving me and my family. Welcomed us with smiling faces and served us with smiles as well. Truly the best
Response from Property: Thank you so much, markeilak, for your kind review and for taking the time to share your experience with us! We're thrilled to hear that you and your family had such a memorable time at Ela Beach Hotel, and especially at Salt Restaurant. Providing excellent service with a smile is what we strive for, and it's wonderful to know that Roseanne made such a positive impact on your visit. We’ll be sure to pass along your kind words to her and the rest of our team. We hope to welcome you and your family back again soon! Regards, Tim
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Peter s
Stayed in Sep 2024
Business travelers
5.0/5
Outstanding
Posted on Sep 17, 2024
Since my arrival here in PNG in 1972 to establish various businesses. I have stayed in hotels throughout the country. My stay in Port Moresby has normally been at the Grand Papua hotel but my secretary booked me into Ela Beach hotel last trip 11th to 12th September. Accommodation was good but I was delighted with the food and exceptional service I received each night at your restaurant. Hanna Simeon was very obliging and gave me wonderful service. I intend to make this fact known to an old friend of many years and the Director of Coral Sea Hotels, Sir Michael Bromley. Thank you, Peter Shearer Managing Director - PNG Agricultural Developments Limited
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Response from Property: Dear Mr. Shearer, Thank you for sharing your wonderful review with us! It’s an honour to hear that you enjoyed your recent stay at Ela Beach Hotel, especially after your many years of experience travelling throughout Papua New Guinea. We are delighted that our accommodation and dining experience met your expectations, and it is particularly rewarding to hear about the exceptional service provided by Hanna. Your kind words will certainly be passed on to her, and we’re thrilled that she made such a positive impact on your visit. It’s fantastic to hear that you’ll be sharing your experience with Sir Michael Bromley, and we greatly appreciate your intention to do so. We look forward to welcoming you back on your future visits to Port Moresby. Warm regards, Tim
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Napitalai E
Stayed in Sep 2024
Business travelers
4.0/5
Very Good
Posted on Sep 12, 2024
Fully enjoyed the time Edible Jones and Mary Daru were immensely polite and helpful Their personality was welcoming. The location on the beachfront also in enchanting. The food in itself needs to be slightly increased in size. Not so much quantity. Quantity is okay bur the size of the steak might need to be slightly bigger. Else everything is fine.
Response from Property: Dear Napitalaie, Thank you for sharing your feedback! We're thrilled to hear that you had a fun day with us and enjoyed your time at our beachfront location. It's wonderful to know that Dibbie and Mary made a positive impression with their friendly and helpful service – I'll be sure to pass on your kind words to them. We appreciate your comments about the food and have noted your suggestion regarding the size of the steak. It's feedback like yours that helps us continually improve. We hope to welcome you back soon for another enjoyable experience! Regards, Tim
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