Warwick le Lagon Resort & Spa, Vanuatu Reviews

We stayed at 5 different Resorts in Port Vila Vanuatu and this was by far our favourite! Immediately when arriving in the lobby you will be wowed, the location and resort is incredible. The staff are so friendly and the food is fantastic. There are so many on-site facilities and water equipment to take advantage of and the Lagoon is a great place to swim or even take a boat ride through. We didn't want to leave, this place is definitely a little haven and wr are 100% staying here next time we're back in Poet Vila. Thank you Warwick Le Lagoon, you are SUPERB to say the least, love how much the people here really value the guests. You feel appreciated and welcome here and it's great 👍 😁

This hotel has many entertainment activities, such as golf competitions and morning hikes, which are all organized by the entertainment department employees. There is also a children's club for those with children, where employees teach children how to make local cookies, and there are also all kinds of recreational facilities. Breakfast was very rich. There is a resident singer in the evening. Awesome~ Will come again next time!

The environment is not very good

Magnificent location, exceptional lagoon view. Very good breakfast. Great activities (kayak, paddle, catamaran...), possibility of going kayaking on the island of Erakor opposite. Ideal for families (kids club). Room a bit old. We will return without hesitation.

The view of the hotel is beautiful. The room type is small. There are many activities in the hotel, and there are resident singers every night. It may be the peak season, there are many tourists, and most of the service staff are more enthusiastic.

Very poor experience: 1. The hair dryer in the room was missing. I called 3 times and waited for an hour but it still didn’t come. Finally, I rushed to the front desk and said it was not their responsibility. 2. The taxi monopoly in front of the hotel said that the bus could not come in, and then said that it was not allowed by law and said that it did not respect Vanuatu. Simply outrageous and unreasonable! 3. There is a charge for Wi-Fi! ! ! This is the first time I have seen a hotel at this price without Wi-Fi. 4. The hotel looks okay from the outside, but the facilities are old and the beauty on the outside is ruined. The hotel management is extremely poor and various departments are not coordinated with each other. The front desk didn't know anything. I really missed such a beautiful scene in vain.

Advantages: Snorkeling is available directly in the hotel, children have three meals for free, there is a kids club, and the swimming pool is relatively clean. Disadvantages: The room facilities are old, the roof will leak during heavy rains, the service cannot keep up, and various requests will be delayed for four or five hours. For example, asking the front desk to deliver water to the room. In addition, the restaurant is of average quality. Breakfast is the same every day. There seems to be a lot of variety, but the taste is just OK.

The room is very good, but it is far from the urban area, you must take a car to go out

The canteen is very expensive, and the wifi also costs money

Its a nice place but they are not delivering. Theres a pool out of action. The restaurants are only offering a 'pool' menu. No culture shows or fire spinning as advertised. And no communication about any of it. Staff don't seem to know much. Irs nice, but we are very dissapointed.

The location is excellent, the grounds are well kept but the hotel is dated, in particular the rooms, the bathrooms, food is a hit and miss, the main restaurant is average and expensive, the Asian a la carte is better, internet is really bad and an extra $30 a day.

It is a well laid out property with a lot of open spaces, good views of the lagoon, a lovely pier, excellent facilities for kayaking and very friendly staff especially the outdoor activities staff. It would be nice if there was beach at the property. I would also suggest that the restaurant should offer local cuisine, we are disappointed not to see local cuisine on the menu. The breakfast buffet spread was really good however it was the same every day with no changes.

Overall the property is nice though it could do with a much needed upgrade as the room is quite dated. It would be nice to experience an island themed night of performances to showcase their culture. Food on offer is ok but there needs to be more variety. The staff are lovely and do their best to accommodate the guests.

It was the most wonderful experience to stay in Warwick le lagon. It was such pleasure to meet the hotel manager Ramzy, he has done such a good job for the hotel. The peaceful morning kayaking is out of this world. Vanuatu is a long way from London where I live, but for sure I am coming back!