jangorman0000
September 4, 2024
We have returned from the Bela Vista and it's disappointing, the return that is, not the Bela Vista. My husband and I have been staying there for a few years and each time just gets better. We don't think it needs to change but there are subtle changes taking place. After having read some of the reviews, I'm not sure what some guests are looking for but we find the authenticity and character fantastic. So maybe some of the aging tiles don't match or similar cosmetic things are not perfect but surely that adds to the original aspects and the location is what it is. Maybe if the other guests didn't appreciate these things, they should stick to a hotel chain where every rooms the same with no character. I have noticed how busy it's become but we stay in the main building and find once you are in the room, there's not much noise after hours. I've never had an issue with folk looking in from the buildings across the way either as stated in previous review and I've stayed in all areas of the hotel but there are curtains from floor to ceiling, infact there's two sets for privacy. The breakfasts are great with plenty of top quality offerings and nothings too much bother. We had lunch at the pool which was delicious and I'm a very fussy foody. The house keeping staff are extremely meticulous, well mannered and well organised. The front of house staff are the same and very pleasant. We met the general manager again this time, he seems to glide around, sorting cushions, moving chairs, a perfectionist. He greeted my husband and I with a very warm hug. Super friendly just the way we found everybody at the hotel. We had a balcony which was amazing as it was 38degs, we would never have had to leave the room if we chose not to. There's complimentary water, tea and coffee all in the room. The pool is like the rest of the hotel, spotless. We loved our stay and can't wait to return