Holiday Inn Express & Suites Portland Airport

Holiday Inn Express & Suites Portland Airport Reviews

Holiday Inn Express & Suites Portland Airport

9189 NE Cascades Pkwy, Portland, Multnomah County, United StatesView Hotel Details
Holiday Inn Express & Suites Portland Airport
Holiday Inn Express & Suites Portland AirportHoliday Inn Express & Suites Portland AirportHoliday Inn Express & Suites Portland Airport
Check available rooms for your travel dates
We Price Match
1 night

Holiday Inn Express & Suites Portland Airport Guest Reviews

4.4/5
Very Good
105 review
Verified reviews
Location4.5
Amenities4.5
Service4.4
Cleanliness4.5
Filter by:
Sort by:
All Reviews(105)
Positive reviews(99)
Reviews with photos/video(1)
Negative reviews(6)
Guest User
Standard Room
Stayed in Apr 2022
Friends
1 review
3.5/5
Posted on Apr 17, 2022
The place was great but when I got there, the guy working started saying stuff like “ it’s quiet around here”, “Your not trying to party are you?” Then starts saying people have been coming there lately trying to do so, I assumed he stayed these things because I am A AA woman. I reminded him of my age (while he’s holding my I.D btw) he then goes to tell me I have to pay a $200 deposit. Which I was told before booking the room was $50. So this brings me back to my race, this is being told to me AFTER i just spent nearly $200 just to get the room. So I am behind upset.
Liuwenjuan
Standard King Room
Stayed in May 2023
Family
46 review
5.0/5
Outstanding
Posted on May 27, 2023
We were very satisfied with the cleanliness of this hotel. At nine o'clock the next morning, we took their shuttle bus to the airport, which was specially designed to take us to the airport. The service was very attentive and it was very convenient to go to the airport. The breakfast in the morning was not bad.
Original TextTranslated by Google
6/8
Xiaobaitang
Standard King Room-Communication Accessible
Stayed in Mar 2023
Friends
40 review
5.0/5
Outstanding
Posted on Apr 8, 2023
A decent hotel. There are a lot of homeless people in Portland. It's safer to stay near the airport. To be honest, this city is relatively in decline. The police are directly guarding the buildings with guns. I probably won’t come to this city again.
Original TextTranslated by Google
Atsuo Ikeuchi
Standard Room
Stayed in Feb 2023
Business travelers
15 review
4.0/5
Very Good
Posted on Feb 20, 2023
Close to the airport. There were no restaurants nearby so we went there by car.
Original TextTranslated by Google
bartack
Standard Room With Two Queen Beds
Stayed in Dec 2022
Business travelers
19 review
3.7/5
Posted on Jan 10, 2023
There is no shuttle bus after 10pm, but it is ok.
Original TextTranslated by Google
Carol
Stayed in Mar 2024
Other
4.0/5
Very Good
Posted on Mar 28, 2024
For a hotel by the airport it was very nice. I was disappointed that I did not get the room with the availability for my wheelchair accessible but the room was big enough for me to move around. Unfortunately the bed was a little too high otherwise it was a wonderful visit. Thank you.
Randi
Stayed in Mar 2024
Other
2.0/5
Posted on Mar 25, 2024
Heated pool was freezing most of the time. There were never towels stocked in the pool room. We had to go to front desk every time and one of them was rude. The planes were unbelievably loud - when we stayed at another hotel, directly next to the airport, we could hardly hear the planes. Here, it sounded like we were outside sitting next to them when they took off or landed!
Meliza
Stayed in Mar 2024
Family
4.0/5
Very Good
Posted on Mar 21, 2024
Excellent. We enjoyed our stay at Holiday Inn, the location was convenient near the so many shops. The room was near and clean. And we especially enjoyed their breakfast selections. The served so much hot foods which other hotels does not offer. Over all enjoyed our experience. We look forward in booking our stay at Holiday Inn most especially at Portland airport- cascade station.
Melanie
Stayed in Mar 2024
Other
5.0/5
Outstanding
Posted on Mar 18, 2024
We had a short overnighter as our flight out of Portland was leaving early in the morning. Peggy (front desk) and Erica (shuttle driver) were terrific in helping us to organize our rental car return and shuttle pick ups/drop offs to and from the hotel to the airport. The hotel was convenient, clean, had a nice gym, and free breakfast. We have stayed here several times and will do so again on our next visit!
Franklin
Stayed in Mar 2024
Business travelers
3.0/5
Posted on Mar 19, 2024
This property could use a bar, or pool table, or something to allow the quest to enjoy their stay.
Verified traveler
Stayed in Mar 2024
Business travelers
2.0/5
Posted on Mar 4, 2024
Stayed for a night to catch a flight from PDX. The place seems very new. Building is fenced and has extra security measures. Comfort wise, this was great. Check-in process was fine. When asking for a 1hr delayed checkout, they mentioned that that's only available to IHG members. Felt a bit pretentious to have to be a member to get a 1hr late checkout. Regardless, I was a recent member, so was able to get the late check-out. Breakfast was TERRIBLE. On a Saturday it's open from 6am-10am. They were out of food by 8:15am. I've stayed at other HI Express, and I found that this place was very inconsistent for food. They're known for their cinnamon rolls, and they were out. Hot food was out. All you could get was biscuits and gravy. Coffee/tea selection was fine. The kitchen workers didn't look bothered by the lack of food available for guests, especially on a weekend. Overall, stay for comfortable lodging, but have a backup plan for food/breakfast as you can't rely on this place to keep that up.
Rhea
Stayed in Mar 2024
Family
5.0/5
Outstanding
Posted on Mar 31, 2024
Clean and very accessible going to downtown portland by train.staff is very friendly.
Annie
Stayed in Feb 2024
Couples
4.0/5
Very Good
Posted on Feb 10, 2024
I picked this property because it was a across the street from a tram stop and had airport van. We were going to bbgame at portland state university and was an easy 20 minute route. Since the tram was under construction, the shuttle was the alternative option. An hour and half later we were at university . We Uber back after game. The biggest problem was the staff at the hotel didnt know the tram was under construction even tnough it was roped off with yellow tape and said it would be under construction for 30 days. Thenight staff person peggy was much brighter
Daniel
Stayed in Feb 2024
Other
5.0/5
Outstanding
Posted on Feb 4, 2024
The property itself was lovely! Excellent breakfast options, kind and attentive staff, etc. My only complaint is not about the hotel itself - just that the restaurants available in the area (especially without a car) are quite limited. ( I also visited at a time when the metro line near the hotel was closed for renovations, which further limited my ability to get around the city.) Otherwise, a great hotel and staff!
Liliana
Stayed in Feb 2024
Other
5.0/5
Outstanding
Posted on Feb 2, 2024
Peggy and the girl from the shuttle were nice and professional and the housekeeping really kept the place clean.