Hotels near Centro Comercial Petropolis, Porto Alegre

The room is comfortable (Ap. 1008), but they could put some more cabins, we also missed cabinets. WiFi works perfectly. Breakfast is honest, but the restaurant and room service are expensive for what they offer. In the bathroom, it would be interesting to put the toilet paper door near the sanitary vase and to put in the box a ”panel or nick” to support shampoos.

They were trying to charge for a second guest in the room with a double bed. How weird of them. How can they charge for a second guest in the room if there is no breakfast being served? They said that the reservation was made on a different platform and all that trying to get an excuse for overcharging us. The man at the front desk was pretty rude with us saying “would it be fair to pay double when you are single?” - and even completed “so why would you want us to charge the room for two for you online?” Very weird the attention was horrible… I do not recommend!!! They want to charge for everything separately, ok, good for them. But for the second guest in the room? Is it a HOSTEL then?! Good luck, I am not coming back!

I had been hosting at Hotel Plaza São Rafael several times, and I like the hotel to the memory of his love and the city of Porto Alegre since I was a child. However, at this last occasion I found several indices of a reversal in the quality of the hosting, and the staff in general, very heartily and well trained, but some others, clearly without vocation for the hotel industry. In the last place I stayed in a very old room and needed a pension, the bathroom boxing, unexplainedly, was located at the highest point of the floor, causing water accumulation and extravagation outside the boxing at each bathroom. Very uncomfortable dressers. When you arrived at the hotel and until the next day, the card recording system for accessing apartments was not working, which required you to go to the reception every time you were absent to attend a staff member to accompany you until the The hotel was a very good hotel, and the hotel was a good hotel. The parking system is a separate chapter, the worst EPark service I had the unfortunate opportunity to meet all the world. Whenever you need to leave your car, you would have to wait 20 to 30 minutes at the hotel entrance, the impression is that they would pick up your car in another municipality. Dear service, charged in advance, extremely inefficient and uninquiet with its insatisfaction. Breakfast is good, but it can improve a lot and there is a shrinking and excessive surveillance of guests entering the room for breakfast, there is more than one approach on which number of your room, your name, who is the person who is with VC at the table and that while VC is drinking coffee. This time, the hosting has left much to desire. But to be fair, I emphasise the cordiality and professionalism of all staff at the reception centre, the very good bed and the cleaning of the very good environments.

The hotel is just opposite the Alegre Port bus stop. It is especially suitable for passengers in transit. It is known that there are no trains in Brazil. Long-distance buses are the main means of transportation from the state capital to the cities in various regions. There are some clocks in the lobby that look like some ages and look very good. The reception English at the front desk was not bad in Brazil, and the service was very warm. The room is neat and tidy. Breakfast is on the back of the three-way, more typical Brazilian breakfast.

For those who like American hotels, you will love it. Unfortunately, I was a bit disappointed with some aspects of the hotel: because it is large (10th floor), everything has to be lined up. Take the elevator and eat breakfast. In the early morning, the elevator stops on all floors. If you are placed on the top floor, you must constantly exercise patience. All this is very bad. Although there are free early check-in ads, please forget this option. The hotel is overcrowded and there are always people coming in and out, so I find it difficult to buy. We arrived at the hotel at 12 and couldn't even get in the room. The advantage is that we can put our luggage there and label it because the place where I store them is full. For vegans/vegetarians, breakfast food has many shortcomings, it only has fruit. The cakes are so sweet that you can't taste them at all. Orange juice is unnatural. The rooms/corridors are carpeted. The swimming pool is small, it even looks like a child's. The hotel needs some maintenance, especially on the terrace, some areas are being renovated. There are no most plants in the vegetable garden = ( The sunset view on the terrace is simply beautiful. Very good gym, equipped with all necessary equipment and mirrors. There is a lounge where you can read books, practice yoga, relax, and the decoration is great. The staff are very friendly. We ordered food through the app, and the receptionist received it and called us to let us know it had arrived. Everyone is very patient and willing to help. Every day the cleaner will ask us if we want her to clean the room. It has cable TV, Netflix and globoplay. I think there is a sink in the room, separate garbage (organic and recyclable), microwave oven and air conditioning are good. The room size is very good and very spacious. The shower was great, the water flow was very strong and very hot (if you want).

When I called and asked about the parking, I was informed that the hotel offered 6 free vacancies in front of the hotel, and I agreed with the open parking next door. But if you need to get out of the car, you will have to get to the parking stay and, when you come back, you will have to take a new ticket, paying another use of the parking, which was not reported by the attendant. In the case I paid 46 reals in parking, not compensating the value of the accommodation, because I had to leave only once. For those who go by car and need to locomote in Porto, the low cost of the hotel ends up, in the package, more expensive than in other hotels in the region.

Good service, good location. The rooms are also good with lots of mirrors, the breakfast is ok. The only caveat would be in relation to the bathroom stall, very close by, the water heats up but you need to wait a few minutes, there is hot water in the tap too.

It has many rooms with problems mainly in air conditioning, some do not work, others ping inside the room and others do not have control ...

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If you travel for fun, then the price and the enviromento is fine.But if you travel for business, this is one of the worst hotel I have experience, the receptionist has really bad atitude, they dont speak english and they descriminate foreigners. Second, they dont know how to make an invoice correctly with the CNPJ. They misspelled the name or not putting the whole adress correctly. And when i ask to change, they complain and give a bad atittude. I will not reserve this hotel for any of my clientes anymore. If the hotel wants to grow, the receptionists need to receive proper training once in a while. But