3-Star Hotels in Porto Alegre

I had been hosting at Hotel Plaza São Rafael several times, and I like the hotel to the memory of his love and the city of Porto Alegre since I was a child. However, at this last occasion I found several indices of a reversal in the quality of the hosting, and the staff in general, very heartily and well trained, but some others, clearly without vocation for the hotel industry. In the last place I stayed in a very old room and needed a pension, the bathroom boxing, unexplainedly, was located at the highest point of the floor, causing water accumulation and extravagation outside the boxing at each bathroom. Very uncomfortable dressers. When you arrived at the hotel and until the next day, the card recording system for accessing apartments was not working, which required you to go to the reception every time you were absent to attend a staff member to accompany you until the The hotel was a very good hotel, and the hotel was a good hotel. The parking system is a separate chapter, the worst EPark service I had the unfortunate opportunity to meet all the world. Whenever you need to leave your car, you would have to wait 20 to 30 minutes at the hotel entrance, the impression is that they would pick up your car in another municipality. Dear service, charged in advance, extremely inefficient and uninquiet with its insatisfaction. Breakfast is good, but it can improve a lot and there is a shrinking and excessive surveillance of guests entering the room for breakfast, there is more than one approach on which number of your room, your name, who is the person who is with VC at the table and that while VC is drinking coffee. This time, the hosting has left much to desire. But to be fair, I emphasise the cordiality and professionalism of all staff at the reception centre, the very good bed and the cleaning of the very good environments.

Hotel location & surroundings: Conveniently located in Buchon. There are many shops around, and it is convenient to go to Uber. Check-in, out and response: The check-in time has passed but the room is not ready for you to wait. The staff wasn't very friendly after the late check-in. Friendly staff at check out. Respond differently depending on the hotel staff Room condition: Overall modern and pretty. Great bed with lots of extra futons. It was cold because the weather was winter, but the room was colder than I thought. Please note that there is a lot of mold in the bathroom. The shower is not working properly and water leaks to the side. Hot water comes out very well. Cleanliness outside the bathroom is not bad. Other facilities: Breakfast quality is good. Fruits and various bakeries are available. Good for a relaxing breakfast. There are plenty of places to sit and relax inside the hotel.

Great cost and benefit! The reception team's service is very good! The room is quietly hosted by a couple. Unfortunately, there is no freezer in most rooms, which has surprised me is a little too much, but room service was very efficient. In short, I would host again.

We are on transit to take an early flight and the location of the hotel is near to the airport that’s why we choose to stay here. Overall is good .

This Hotel is located in the Auxiliadora Neighborhood, near Moinhos, the most elegantly neighborhood of Porto Alegre City. There are very good bedrooms, delicious breakfast and restaurant. I recomend this hotel to young people, coples and travelers professional.

If you travel for fun, then the price and the enviromento is fine.But if you travel for business, this is one of the worst hotel I have experience, the receptionist has really bad atitude, they dont speak english and they descriminate foreigners. Second, they dont know how to make an invoice correctly with the CNPJ. They misspelled the name or not putting the whole adress correctly. And when i ask to change, they complain and give a bad atittude. I will not reserve this hotel for any of my clientes anymore. If the hotel wants to grow, the receptionists need to receive proper training once in a while. But

confotable and wonderful hotel, in Moinhos, the most beautiful neighborhood of Porto Alegre City. The hotel is in front of the Moinhos Park, and have a magical view of the park and the city. I recomend this hotel. The view of 1205 room is wonderfully

The horrible breakfast in every day I stayed hosped. The receptionist Jardel was extremely poorly educated in front of other guests saying I had lost my towels and they were swept with makeup, and that I shouldn't clean the dirty face in the towels. I'm an artist and I was performing in the city. I took the three towels and washed the shower with a sabble and took all the ”spots”, which proves that the hotel has even tried to put the towels in the machine. I wanted to take me 150 reals, besides the illegal constraint and the very cruel way I he tried.

Great impression, good service, nice room, clean bathroom and simple and delicious breakfast.

Good service, good location. The rooms are also good with lots of mirrors, the breakfast is ok. The only caveat would be in relation to the bathroom stall, very close by, the water heats up but you need to wait a few minutes, there is hot water in the tap too.