Faria Guimares Porto Centro

I'm s little scared because the no one answered the phone but in the end the reception is open 24h. The room isn't bad for the price. Totally clean, only smells a little cigarette, especially to me and my wife don't smoke. In the end, not a bad choice.

I recently booked a two-night stay at this hotel in Porto, expecting a comfortable and welcoming environment. Unfortunately, the reality was far from it, leading me to cut my visit short and seek accommodations elsewhere. Upon arrival, the pervasive **stench of cigarette smoke** was immediately apparent, permeating every corner of the property. The room assigned to me was in a **terrible state**; the shower was broken, and the toilet seat was close to detaching completely. The situation turned worse by the staff’s behavior. When I attempted to set out and explore the city, the person in charge **confronted me aggressively**, insisting that I leave the room key at the front desk. Her English was limited, and she was **unwilling to communicate** through a translator app. This interaction left me feeling **unsafe** and **distrustful** of leaving my personal belongings in their care. Regrettably, the staff member’s solution was for me to carry my luggage with me throughout the day, which was impractical and dismissive of my concerns. Due to these circumstances, I am compelled to **advocate for the removal** of this property from booking platforms to prevent future guests from enduring a similar ordeal. I am requesting a **full refund** for this unacceptable experience and strongly advise against staying at this establishment.

A time capsule style of hotel with retro style of kitchen and various objects etc. Reception and checking in was ok. The lady at the desk was fun and comical which was really nice for the two of us as we had a long trip down to Porto. The room is like a flat. Space was very good and the beds were comfortable and well kept. The sofa and other home furnishings were also kept to a very good standard even though again some of the furnishing were from the 60s and older but added a nice touch. Bathroom was very good and easy to use. The receptionist who showed us to our flat explained how to use everything in the flat including the shower and kitchen. Air conditioning was good also and kept us comfortable during our stay. I would definitely stay here again. Good to reach via. Underground also to here.

The room was fine. The woman was angry the moment my husband came in. He needed to pay for 2 extra people, his mistake. He didn't realize that because it was a family room. She started asking him to pay for other things, including street parking (which is free) ONLY CASH was acceptable. He paid because we needed room, but there wasn't enough space (there were 6 of us) so we looked for another place and found one, by this time it was late. He asked her for the extra money back for the 2 people and she was angry but eventually gave it. The other place didn't work out (it was an apartment marked as as hotel and no one was there to let us in because it was late). We went back and she opened the door screaming, refusing to allow us to pay for the 2 people again. 4 of us, including children; had to sleep in the car. She was fully aware. My teenage sons who went to the room said she walked by a couple times and told them to stop talking even though they were whispering, and even opened the door once to look in. They were freaked out and put the key in the lock and turned it, hoping that she wouldn't come in when they were changing. Sick. In the morning the only word she said to them as they walked out was "key" as my son handed it to her.