Top 5-Star Hotels in Potts Point

The staff are so friendly and accomodating. They went above and beyond what we asked for. The hotel room was spacious, the views incredible and nothing was too difficult to arrange. The check in and late night staff were amazing. We needed extra items and they were no trouble to get.

The vibe of this small hotel is obviously to ‘feel like you are at home’. I think that might well be an attraction for a longer stay but in hindsight we probably would have appreciated a traditional hotel for only two nights - for instance a fully functional bar to be served drinks, rather than an honesty bar, and then the standard five star (I’m not sure how they say they are five star!?) expected inclusions like a coffee machine in the room and complimentary bottled water were missed. These days it feels like a rip off if these bare basics are not included - for $600 a night!!! The renovation has been beautifully and artfully done, no question, but that price tag is indeed questionable! And it was a rate booked well in advance too. Maybe it’s to cover the cost of the very nice Leif products The bathroom and large bath were lovely but the sliding door wouldn’t completely close and had a weird door/curtain combo that was quite irritating and not user friendly when you are in a rush. The hotel produces a nice little publication of recommended eateries etc in the area so definitely pick that up when you check in; it led us to The Butler across the road, a gem of a place for a drink with a great view and all-ages atmosphere. Not that the person who checked us in pointed it out or gave it to us….she didn’t show any enthusiasm or do anything to make us feel like we’d made a good choice choosing Spicers indeed or Potts Point generally (which, as well as the Spicers facade itself, has really lovely pockets of beauty architecture-wise). She used the bare essential words she needed to for the check in process. It’s not in the booklet, but to get good coffee definitely go and try Primary Coffee, not far away.  Obviously boutique hotels suit certain preferences and we have stayed in many, but for the $$$s spent we left wanting this time.

I really liked the selection of pillows available to me in the room. I was given 2 soft and 2 firm pillows and I experimented with them to create the best sleep support. This is something I have never found at other hotels, not even a 5-star hotel. The only thing I could complain about was the noise created by the refrigerator. It produced a high-pitch vibration every hour or so and each session lasted for about 5 minutes. That significantly disrupted my sleep each night. It might be something that the hotel management should looked into as I think this was an issue for quite a few travellers who stayed at the hotel.

I stayed here this week for four nights. I have stayed at many hotels across Sydney, but Hotel Challis is now at the top of my list. Super quiet location, clean air conditioned rooms. Wonderful relaxing terrace to sit and chill. Close to fabulous coffee and food, and also the Andrew (Boy) Charlton swimming pool where I swam daily. The manager Nicole and her assistant Victoria are just wonderful. So very kind and excellent communication. I can’t wait to return here, thank you so much Nicole and Victoria for running such a fabulous hospitality operation, and for making my stay absolutely perfect. See you soon.

For us Potts point is the coolest, Neighbourhood/village in sydney, this apartment block that is partly hotel, with its art deco charm, is a fantastic representation of the area, it is located in a quiet part considering it border with the cross/*****, we stayed in one of the un-renovated studios, however it had a quirky 70's charm, the studio is huge, with plenty of room, with a workable kitchen and dining table, the bed was a king with a extra single doubling as a sofa, all in all a lovely apartment. The reception staff, (jade), was helpful and very friendly, accomodating my elderly mother, she had a wonderful week stay and cant wait to come back, stay with these guys.

Booked for 6 nights left after 4. The heating did not work for two nights could not sleep as it was 8 degrees at night in the Sydney winter. There was a hole in the window which is hard to believe and it was cracked. When we told the person onsite they came up to the room and put tape on the glass. The fire detector was covered for some reason with plastic. Dead cockroach under the bed. Bad smell in the room. The cooking pots and pans were filthy. The management was terrible, could not make contact with them. when we did they were not helpful. I understand that it is not a high budget place but I have stayed in a lot these types of places over the years and this was the worst. And we were told by management that we had got a better room than others. We were given an oil heater after a few days. Got on to the manager one night saying the heating was not working before 12 as stated that we can contact till. He said why had we not said this earlier. Freezing in the room.

The facilities are nothing like the pictures. I am short and you cannot sit on a toilet seat unless you are sideways. The residence was extremely noisy. I was woken by Jack Hammers at 12.30am on night one. I was then transferred the following morning to a back room that during a slightly rain night created a large dripping noise from a tin vent outside the residence. I would for the price take up accommodation elsewhere. The administration of booking a residence for multiple nights was difficult as we had to sign paperwork to get another room card. The car parking indicated that we would get $40 off for the voucher when we only received $15.

Sidney was very mocht worth the visite. The city as well as the hotel made that we wished we could stay longer. The city offers so mocht places to go that we had to make choices; we visite of course the Opera House, the Royal Botanical Gardens, Hyde Park and St Marys Cathedral.

Hands down worst nights sleep Ive ever had away from home. I arrived late from an interstate flight. The code I was given to get into the front door didn’t work. I tried half a dozen times. It was night, I was a solo small female and tbh I was starting to feel a little scared. Fortunately someone walked out of the building and let me in. The code to key collection worked and I went upstairs to my room. Now if u have heavy luggage this is not the place for you. Think European hotels with no lifts! Same same! The room itself was nice. Bathroom and toilet are not part of your room. It’s a seperate room. For everyone! Shared. That’s fine unless you get a case of bali belly! I guess this is all due to the age of the building. Renovated and lovely mind you. Problem I had is the bathroom was the door next to my bedroom and with a two inch gap under my door my room was excessively noisy with the opening and banging of all doors and especially the bathroom. That door was on constant rotation. Then I could hear the shower going. All up I think I got no more than 2-3 hours sleep. Only choice is bring ear buds or the hotel should provide them complimentary! Worst night sleep I’ve had in any hotel across the globe. Room was very clean, as were the amenities, staff seemed lovely. In daylight area felt fine. I suspect rather alternative and trendy bring a non Sydneysider myself. At the price and cleanliness I’d recommend but bring good quality ear buds!

Excellent hostel. I can discribe it as a big house full of friendly people and good vibes. They offer free breakfast and 3 free dinner per week. There's a TV room where people gather to have a good time after dinner and the common areas (patio and kitchen) are really good to socialize. As a big house that was reefabrished they don't have elevators and some rooms are two floors up but the pepole who work there are super helpful.