kish2024
July 13, 2024
More than 30+ years of visiting sun international hotels, this has by far been my worst experience. The front desk staff are dismissive and rude, I was not able to check in at 2pm as no rooms were ready as a result I had to make my kid sleep in the foyer. The room was not functional, blocked basin, shower not working. Its embarrassing that this is a sun international hotel, definitely not what I would associate with a luxury brand. I would never recommend staying there and I would never go back! Please vet your staff after all they are in the HOSPITALITY industry.