The staff, catering, and game drives were exceptional. The game drives, in particular, stood out; Erin was the best game ranger we've ever had the pleasure of accompanying, making our stay truly memorable. However, the accommodation does not meet the expectations of a 4-star rating. While the bed was comfortable, the bathroom urgently requires an upgrade. The shower was unclean, and the fittings were significantly rusted—an issue that does not necessitate a full renovation to address. Additionally, the lack of 2-point plugs for charging devices is a noticeable inconvenience, especially since this is a basic amenity. Unfortunately, the current state of the accommodations does not justify the high rates charged.