Hotels near Wensleydale farm, Pretoria

When we arrived to check-in the lady at the counter couldn't access our booking which I had made on *********** and she made it seem as if this was our fault which was a bit frustrating. We had to wait quite a while until she was able to access it to confirm that I had already paid for the booking. The hotel itself was beautiful. The carpets in the bedrooms should be removed or updated as they are old and stained and spoils an otherwise lovely room! The biggest issue we faced was that the generator stopped working during our stay...mind you this was during a heatwave and the situation was handled poorly by staff. We had to go to our rooms early because staff was closing down the bar and outside area when loadshedding kicked in. They had no emergency lights at all to give to guests to use in the rooms which besides being unacceptable is also a safety risk. What if someone gets hurt or injured on your property in the dark? The staff had no response to anything except to say that they could not help us with anything and could not even look us in the eye. My parents who are in the 70s had to make their way up the stairs and be in their rooms with no lights available at all. The hotel is dark in general and with no lights on at all was not a pleasant experience. How were people supposed to use the bathroom as well in the dark? Staff should have also atleast made sure people had enough water as there was a heatwave with no aircons. Extremely disappointed that we paid to stay at this hotel and did not receive the general facilities we should have had and the attitude from the staff was unacceptable. Very disappointing to have paid so much for this experience

Staff very Friendly,Its is a nice venue. The food is excellent and good tasting. The rooms is very neat. They can upgrade the matrass, The venue is impressive and beautiful, and is affortable to stay there. Its is a pleasure to stay with Sleepover Lanseria

We picked Protea thinking its a basic but well managed brand so should be ok for a 4 days visit on business. However when we went to have a drink with some business people we were shocked to find the bar was lacking at least 60% of what was listed . Lack of beers , NO tonic Water , No soda water , lack of juices and the list went on . We thought the hotel must be going bankrupt . The staff said the suppliers have failed to deliver . We checked out hastily the next day and found a decent hotel with no issues on suppliers not supplying food and beverages. So in a nutshell very disappointing and annoying as we had to change hotels .

Located about 30 minutes on foot from Pretoria Station, convenient for sightseeing. Adjacent to Sunny Park Shopping Center, restaurants and supermarkets are enriched. You can see the Union Building from the window, and the room is comfortable with a soft and fluffy bed. Shampoo, conditioner, and bar soap are provided. To get to the reception on the 2nd floor, you need to go through security on the 1st floor, so safety measures are solid. The WIFI signal is strong and the internet environment is also ◎