Natalie G
September 3, 2024
The location of the hotel is amazing, beautiful area of Cyprus, staff are lovely and attentive. There are however a few things that let this hotel down and put a slight negative on our stay. 1. We travelled as a family of 5, when booking (through TUI), we were told there would need to be 2 rooms which was fine. I emailed the hotel leading up to the stay a few times to ask if we could have rooms next to each other or an adjoining room, those emails were totally ignored, but when I asked if there were irons in the room, that email had a reply, I even responded to that email too asking about the room and was ignored. Absolutely fine if the request couldn't be granted, I think ignoring was not that great! it meant that at the end of the night, we had to go to different parts of the hotel and the night ended earlier as we had planned to sit on the balcony. 2. There isn't any entertainment in comparison to other hotels in the area. One night there was someone playing the saxophone for a little while whilst we had dinner and then another night there was someone playing some Greek music over dinner. Once we had dinner there was nothing at all, you could have a drink in the bar but there was no atmosphere really which was a shame as it felt like the evenings were the same and we just went to sleep in the separate parts of the hotel. I do think the hotel is missing out here. I think for the items listed above, we wouldn't return which is a shame because things could have been so different.