Hotel Providence, Trademark Collection by Wyndham

Surroundings not suitable for family with small kids with homeless shelters

Very beautiful hotel. Services met. Comfortable sheets and robes.

To be honest the hotel and all of its amenities were nice but the actual staff were extremely rude and unfriendly.

We stayed three nights at the Hotel Providence - business for me, recreation for spouse. The hotel is an elegant historic property, very well maintained with very spacious, well-appointed and clean rooms. It is a relatively small boutique hotel offering many thoughtful amenities, and exceptionally courteous and attentive service. Free continental breakfast daily, as well as free coffee, soft drinks, cookies and snacks throughout the day. Exceptional service was provided by Jairo, along with Shamara and Raquel, who saved our dinner plans when our room safe filled with cash and credit cards failed to open properly one evening. Jairo came to the rescue, with courtesy, concern, and humor, and made it all work out. We had an outstanding stay, and will certainly return to this hotel on our next visit.

I would go there again.

Nice and clean.

This is a historic luxury hotel in the center of Providence, RI. The hotel is full of early 20th century artwork and furniture; as a historic building the hallways and passages have many corners, but that contributes to the style. The staff is excellent, very friendly and helpful. Unfortunately we were in a hurry and had only one night.

This was a great location for our trip. Very walkable to pretty much all places we were planning to go to. There were only two issues we had. One was that our shower did not get hot. The other was that we saw the valet hitting the curb 2x with vehicles that were not ours. We did not complain about either, so I do not put a lot of stock into this issue. I believe that if I would have raised an issue, the front desk staff would have addressed them. With every other part of our experience with the property was fine.