Hotels near Plaza Nueva de Lyon, Providencia

We have stayed here for 3 nights with my friend in January. It was a nice and lovely modern hotel. We had a twin room which was good enough for what we needed. The bathroom was big and clean with toiletries. We used room service ordering the continental breakfast the 2nd day and it was really lovely food. We just loved Madrid City and had the best weekend without spending a fortune. We definitely recommend Novotel Hotel.

I travelled to Santiago by myself, and, as it is s very big city, I was worried about staying at an unsafe location. However, I am pleased to say that the area around the hotel seemed really organized and secure, and the path to the metro station is very short and easy. About the hotel itself, the room was excellent, with a comfortable bed, a safe, a very large TV and a desk. Wi-Fi worked well (of course, not exactly perfect, but good enough), and the bathroom facilities also were perfectly adequate. The staff were kind and always ready to answer my questions and give me recommendations. Therefore, I am pleased to be able to recommend Capital Bellet to whomever wants to visit Santiago!

The place is amazing to look at, modern arty styles, lighting, graphics, attention to detail. Complimentary bottles of water in the fridge. fully functional kitchen, iron, hairdryer, big TV, toiletries, table and chairs in the studio standard room. My room had a Balcony but onlly with a view of the office building opposite, and partially of the street to the left. Nice rooftop pool, cold water but nice and refreshing in summer, and the view is INCREDIBLE! Views of the Andes mountains and city buildings. Area is close to everything, walkable to most places including some hiking trails, and only 4-5 euros/dollars Uber to the city centre. Staff were young, friendly, helpful and spoke good English. They gave me a map with information on where to go. Buffet beakfast was really nice with fresh juices, fresh fruit and a selection of other foods. Breakfast was in the adjoining Portuguese restaurant which has some great food and not too expensive either. The lifts and toilets were beautifully scented, and smelt great! The hotel price is very affordable and very reasonable for what you get, the location, the pool etc. The catering staff in the restaurant were all very professional and helpful. Disliked · You need a credit card to hold the room and as a deposit and my debit cards and even a credit card were all declined which left me panicking when I got an email saying that the reservation would be cancelled. I emailed lots of times but got no reply until the last minute where I was told that they would hold the room for me. I drew out cash on arrival to use as a deposit and had it returned when I checked out. Unfortunately, there are no recycling facilities at the hotel, but when I asked at reception they offered to take my recycling for me. The AC machines are quite noisy so I ended up not using it, but only the fan. There is no balcony furniture at all and you're not allowed to take any to use from inside. The scrambled egg was a little undercooked for me but when I asked, they'd always cook it a bit more for me. If you need assistance from the rooftop pool area on level 12, there's no telephone to contact reception. Despite all this I'd still highly recommend this hotel 100%!

The hotel was cozy and has nice decoration. The room was clean and had all the required amenities. I absolutely loved the bed! It was super comfortable. The location is a residential area, we appreciated that because we did not want any city noise. They brought the breakfast to the room, it had variety and we liked it. The staff was friendly and helped us when we had some questions. Keep in mind that there are not a lot of restaurants, bars and such right nearby, but the area is nice to go for a walk. Overall, a good experience.

I stayed here for a couple nights and the hotel is in very good shape, everything still smells new. The location isn't really good, there's literally nothing around, you will need an Uber to go anywhere. Never take a taxi in Chile!!! They will totally rip you off. Front desk people isn't friendly or welcoming at all but I think that's everywhere in Chile.

Breakfast is simple, but it is appetizing! Praise! Never have a room on the 4th floor! Too small and too small! The color of the room is too depressed! The floor is too slippery, be careful. The video is a restaurant, the restaurant decoration is not commented, things are very delicious! In general, eating in this house is the right choice, the room is too bad...

We stayed in this hotel for two nights while visiting Santiago de Chile, and my experience was pretty good. Check-in process was smooth with no complaints other than the lack of staff to escort the luggage. We got a room in the middle of the building and the room was spacious and comfortable with working heater plus air conditioner for warning up from the chilly Santiago weather. Unfortunately we were unable to enjoy the breakfast due to the constraints of our tour but overall we had a very nice stay and would recommend this to anyone who's looking for a good accomodation in the centre of Santiago.

I want start by saying this hotel is beautiful and is worth visiting for the rooftop bar and the chic style. I quarantined here for 5 days in April. The rooms were clean and food was mostly good. The staff wasn’t very welcoming at first. I was exhausted and overwhelmed with everything that was going on with the pandemic. You would think they would be kind and try to get you into a room. I had a paid reservation here for at least 5 hours before I arrived. This was a last minute thing for every traveller that day. The staff member on duty waited about 3 hours to finally assign us a room. The excuse was that the reservation didn’t come through yet, which made no sense. I see people going through the same thing as us checked in already. I didn’t understand the concept of making a paying customer wait in the lobby for hours. He should have checked us right in and took care of it then, everyone would have been happy. At check out I gave my cc details once again and they handed me my deposit back. Later on that week everyday Im getting emails from the same staff member claiming it wasn’t paid. I had no idea what was going on. I also sent them a bank transfer after the fact since there cc machine wasn’t taking our credit cards. Which wasn’t our fault! They need to communicate better and accommodate guests better.

El hotel es muy bonito y tranquilo. El personal es increíble y siempre dispuesto a ayudar. Destacó sobre todo la amabilidad y atención de Eduardo. El restaurante es un imperdible ya que la comida está bien hecha y el desayuno vale la pena.